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| Section | Objectives |
|---|---|
| Topic 1: Integration and Interoperability | - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) - Integration with EHR systems and external healthcare systems |
| Topic 2: Care Coordination and Care Plans | - Care plan creation and lifecycle management - Care team collaboration and task management |
| Topic 3: Security, Compliance, and Privacy | - HIPAA-related considerations in Salesforce Health Cloud - Data access controls, sharing models, and consent management |
| Topic 4: Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
| Topic 5: Reporting and Analytics | - Tracking outcomes and operational insights - Healthcare reporting and dashboards |
| Topic 6: Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
>> Health-Cloud-Accredited-Professional Exam Overviews <<
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NEW QUESTION # 119
A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?
Answer: E
Explanation:
Salesforce Health Cloud / Security Reference:
* Salesforce Shield Overview:
"Use Shield Platform Encryption for encryption at rest."
"Use Event Monitoring to monitor and track user activity across apps."
"Use Field Audit Trail to retain field value changes for compliance requirements." Explanation:
The requirement is:
Encryption at rest → Handled by Salesforce Shield Platform Encryption.
Notification of activities (user monitoring, data access) → Provided by Event Monitoring in Salesforce Shield.
Extensive field tracking → Achieved with Field Audit Trail, also part of Salesforce Shield.
That's why the correct answer is the Salesforce Shield bundle, which directly addresses all three compliance needs.
Why not the others?
A). Role Hierarchy, Password Policies, IP Restrictions → These are basic Salesforce security features, but they don't provide encryption at rest or activity monitoring.
B). Field Audit Trail + Encryption + 2FA → Close, but Field Audit Trail and Encryption require Shield anyway, and 2FA is important but doesn't meet the monitoring requirement.
NEW QUESTION # 120
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access.
What should a consultant do to expand this access?
Answer: A
Explanation:
Expanding Access to Auditors:
Exact Extract:
"Use criteria-based sharing rules to grant additional access to Person Account (patients) records for users or groups who do not own the records, such as auditors." Reference:
Other Options:
Restriction rule: Restricts, not expands, access.
User access policy: Not a Salesforce standard for sharing data.
Changing org-wide default to Public Read-Only: Not best practice for PHI and patient data-should use sharing rules for scoped access.
NEW QUESTION # 121
While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard.
Which underlying component should the consultant customize to achieve this?
Answer: A
Explanation:
The underlying component that the consultant should customize to achieve this is OmniScript. OmniScript is a component in OmniStudio that allows the consultant to create guided scripts or wizards for users to follow. OmniScript can be used to create the Care Plan creation wizard, and it can be customized using various elements, such as steps, prompts, inputs, outputs, and actions.
NEW QUESTION # 122
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?
Answer: B
Explanation:
To enable Bloomington Caregivers to offer remote monitoring and integrate patient device data into Salesforce Health Cloud, an administrator should configure the following records:
Units of Measure:
Purpose: Define the measurement units for various health metrics (e.g., kilograms for weight, mmHg for blood pressure).
Configuration: Create records in the UnitOfMeasure object to standardize how data from patient devices is interpreted and displayed.
Remote Monitoring Device Types:
Purpose: Catalog the types of devices patients use for remote monitoring (e.g., glucometers, heart rate monitors).
Configuration: Define device types to manage and organize incoming data effectively.
Care Observations:
Purpose: Record and store the health metrics and observations collected from patient devices.
Configuration: Utilize the CareObservation object to capture data such as blood glucose readings or heart rate measurements.
Code Sets:
Purpose: Standardize the types of health metrics being monitored (e.g., defining what constitutes a blood glucose measurement).
Configuration: Create code sets to ensure consistency in data categorization and reporting.
Implementation Steps:
Set Up Remote Monitoring in Health Cloud:
Navigate to Health Cloud settings to configure remote monitoring features.
Create code sets for each health metric to be monitored.
Define units of measure corresponding to these code sets.
Establish care observations to capture and store incoming data.
Configure remote monitoring device types to manage various patient devices.
By setting up these records, Bloomington Caregivers can effectively implement remote monitoring, allowing seamless integration of patient device data into Health Cloud. This setup facilitates real-time health data tracking, enhancing patient care and engagement.
Reference:
Set Up Remote Monitoring in Health Cloud
Remote Monitoring and Device Registration Data Model
NEW QUESTION # 123
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?
Answer: C,D
Explanation:
According to the Salesforce documentation3, to leverage the health cloud utilization management capabilities, you need to install the health cloud managed package and the health cloud care request extensions managed package. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud care request extensions managed package contains additional objects, fields, tabs, apps, components, and more that are specific to utilization management3.
Reference and details below.
NEW QUESTION # 124
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