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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design | 42% | - Security, compliance and data access design - Healthcare data modeling - Integration and data migration strategy - Solution design using best practices - Define success metrics and reporting |
| Topic 2: Implement | 42% | - Installation and configuration of Health Cloud - Customize features for specific use cases - Configure applications and OmniStudio components - Set up care programs, patient management and workflows |
| Topic 3: Discovery | 11% | - Gather functional and technical requirements - Identify customer personas and stakeholders - Define required capabilities and use cases |
| Topic 4: Deploy | 5% | - Post-deployment monitoring and optimization - Manage mobile and user experience - Pre-deployment validation and preparation |
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NEW QUESTION # 26
Bloomington Caregivers wants to share details about a patient's medical condition with a local hospital through an integration.
What should a consultant recommend as the appropriate method for the local hospital to access the information leveraging Health Cloud functionality?
Answer: D
Explanation:
Step 1: Requirement Analysis
Bloomington Caregivers wants toshare a patient's medical conditiondetails with a local hospitalthrough integration. The recommended method must leverage Health Cloud functionality for standardized, interoperable health data sharing.
Step 2: Salesforce Health Cloud FHIR API
Health Cloud provides native support for theFHIR (Fast Healthcare Interoperability Resources) APIsto facilitate seamless and standardized clinical data exchange (including medical conditions, allergies, medications, etc.) with external systems.
Extract:
"Health Cloud supports the FHIR standard and provides FHIR APIs for accessing and sharing clinical data such as conditions, observations, and encounters with external health systems." Administer Health Cloud - FHIR APIs Step 3: Review of Options
* A. Expose the MedicalCondition object through an Apex class: Not standards-based; not recommended for clinical interoperability.
* B. Use the FHIR Patient API through DataRaptor: DataRaptor is an OmniStudio tool for extracting data, but not specifically for FHIR API access.
* C. Leverage the MedicalCondition Integration Procedure: Integration Procedures are used for orchestrating APIs but are not directly the mechanism for sharing FHIR data externally.
* D. integrate using the FHIR Clinical API: Correct - aligns with healthcare interoperability standards and Health Cloud's FHIR support.
Reference:
Health Cloud FHIR API Documentation
Omnistudio Standard Guide
NEW QUESTION # 27
A pharma company wants the ability to:
* Upload a patient's insurance card, including automatic Member Plan record creation
* Run a benefits verification check
* Schedule on behalf of the patient with a provider
Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: B
Explanation:
The set of Health Cloud capabilities that should enable the company to build this business process are Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, and Benefits Verification. Intelligent Document Automation allows the company to upload a patient's insurance card and automatically create a Member Plan record. Intelligent Appointment Management allows the company to schedule on behalf of the patient with a provider. Intelligent Document Reader allows the company to extract data from the insurance card and populate the Member Plan fields. Benefits Verification allows the company to run a benefits verification check using a third-party service.
NEW QUESTION # 28
In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)
Answer: B,C
Explanation:
Reference and details below.
According to the Salesforce documentation3, there are two ways to support the health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency:
Install Emergency Response Management unmanaged package, which provides prebuilt objects, fields, apps, tabs, reports, dashboards, and more to help health organizations manage emergency response3.
Leverage pre-configured flows provided with Health Cloud, such as Assess Individual Risk Level flow and Enroll in Program flow, which help health workers quickly assess and enroll individuals in emergency programs3. Therefore, options B and C are correct. Option A is incorrect, because there is no such thing as a healthcare provider enrollment flow in Health Cloud. Option D is incorrect, because there is no such thing as a patient enrollment console in Health Cloud.
NEW QUESTION # 29
The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.)
Answer: D,E
Explanation:
The design considerations that the administrator has to be aware of when creating the application for utilization management are:
Each care request has to have an associated case. A case is the standard Salesforce object that represents a care request in Health Cloud4.
New care requests can be created using the 'Create Care Request' component. This component allows users to create a new care request from any page in the Health Cloud console5.
Path can be used to visually represent the status of a care request. Path is a standard Salesforce feature that displays the stages of a process, such as a care request, and guides users along the steps in Salesforce Lightning Experience6.
Care request functionality is not included in the Health Cloud managed package. It requires installing the Utilization Management unmanaged package for Health Cloud and assigning the Health Cloud Utilization Management permission set to users along with Health Cloud permission set licenses.
Care requests do not have empower components that can be exposed within Communities. Empower components are custom Lightning components that allow patients or members to view and manage their health information in Communities. Care requests are not part of the empower components.
NEW QUESTION # 30
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers
Answer: A,C,D
Explanation:
Step-by-Step
COPPA Requirements in Healthcare Applications:
Disclose privacy policy and obtain parental consent:
"Organizations must provide clear privacy notices to parents and obtain their consent before collecting any personal information from children under 13."
- Reference: Salesforce Security Guide, COPPA Compliance
Obtain verified parental consent before collection/storage:
"Verified parental consent is a core requirement for COPPA, prior to collection and storage of children's personal data." Implement security measures:
"Appropriate security controls and safeguards must be in place to protect children's data as mandated by COPPA." Encryption:
While encryption is a best practice (option D), COPPA explicitly requires appropriate security but does not mandate encryption at rest and in transit as a specific requirement, though it is recommended.
Partner Compliance:
Option E refers to the implementation partner, but regulatory responsibility remains with the covered entity (Bloomington Caregivers), not the partner.
Reference:
Salesforce Security Implementation Guide - COPPA Compliance
Health Cloud Security and Compliance
NEW QUESTION # 31
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