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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Build Integration Solutions | 23% | - Handle errors and exceptions - Implement integration components and logic - Apply security and governance measures |
| Topic 2: Evaluate the Current System Landscape | 8% | - Identify system landscape, standards, limitations and protocols - Analyze constraints and pain points of existing systems - Evaluate authentication and authorization requirements |
| Topic 3: Maintain and Monitor Integrations | 8% | - Troubleshoot and debug issues - Monitor performance and availability - Update and optimize integrations |
| Topic 4: Design Integration Solutions | 28% | - Choose API types and communication protocols - Design solution components and architectures - Select appropriate integration patterns |
| Topic 5: Translate Needs to Integration Requirements | 22% | - Determine security and performance requirements - Inventory systems and integration patterns - Evaluate system and process constraints |
| Topic 6: Evaluate Business Needs | 11% | - Identify CRM success factors and regulatory impacts - Classify data sensitivity level - Identify functional and non-functional integration requirements |
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NEW QUESTION # 30
Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations.
The callout from Salesforce to the OMS should be synchronous.
What should an Integration Architect do to satisfy these requirements?
Answer: A
Explanation:
Explanation
A trigger is a programmatic way of executing some logic when a record is inserted, updated, deleted, or undeleted in Salesforce. A trigger can invoke an Apex class that contains the code to perform a REST callout to an external system. A REST callout is a way of sending an HTTP request to a service endpoint and receiving a response. A REST callout can be synchronous or asynchronous, depending on whether the Apex code waits for the response before continuing the execution. A synchronous callout is suitable for scenarios where the response is needed immediately, such as order fulfillment1.
An Apex proxy class is a class that is generated from a WSDL (Web Service Description Language) document of an external SOAP web service. An Apex proxy class can be used to make a SOAP callout to the external web service, but not a REST callout. A SOAP callout is another way of sending an HTTP request to a service endpoint and receiving a response, but it uses a different format and protocol than REST2.
Process Builder is a declarative tool that allows you to automate business processes by defining criteria and actions. Process Builder can invoke an Apex class that implements the Process.Plugin interface, which allows you to extend the functionality of Process Builder with custom logic. However, Process Builder does not support synchronous callouts, because it runs in the background and does not wait for the response from the external system. Process Builder only supports asynchronous callouts, which are executed after the transaction is committed3.
Batch Apex is a way of processing large volumes of data asynchronously by breaking them into smaller batches of records. Batch Apex can be used to perform complex or long-running operations on data, such as data cleansing, archiving, or integration. Batch Apex can make callouts to external systems by implementing the Database.AllowsCallouts interface in the batch class. However, Batch Apex is not suitable for scenarios where the callout needs to be synchronous, because it runs in the background and does not wait for the response from the external system. Batch Apex also has some limitations, such as the maximum number of batches in the queue, the maximum number of records per batch, and the maximum number of callouts per batch4.
A Lightning Component is a reusable unit of user interface that can be used to build modern web apps with Salesforce. A Lightning Component can make a callout to an external system by using JavaScript code or by invoking an Apex controller class that contains the logic for the callout. A Lightning Component can make a synchronous or asynchronous callout, depending on whether the JavaScript code or Apex code waits for the response before continuing the execution. However, a Lightning Component is not a good choice for scenarios where the callout needs to be triggered by a record change, such as when an opportunity is closed/won. A Lightning Component requires user interaction, such as clicking a button or loading a page, to initiate the callout5.
Therefore, the correct answer is A, because writing a trigger that invokes an Apex class to make a REST callout to the Order Management System is the only option that satisfies the requirements of making a synchronous callout when an opportunity is closed/won.
References: 1: Callouts From Triggers | Apex Developer Guide | Salesforce Developers 2: Generate an Apex Class from a WSDL | Apex Developer Guide | Salesforce Developers 3: Invoking Apex from Process Builder | Process Automation Developer Guide | Salesforce Developers 4: Using Batch Apex | Apex Developer Guide | Salesforce Developers 5: Make HTTP Requests from JavaScript Code in Lightning Components | Lightning Aura Components Developer Guide | Salesforce Developers
NEW QUESTION # 31
business requires automating the check and update of the phone number type classification (mobile vs. landline) for all in-coming calls delivered to their phone sales agents. The following conditions exist:
1. At peak, their call center can receive up to100,000 calls per day.
2. The phone number type classification is a service provided by an external service API.
3. Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient).
ARemote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on custom premise.
In order to implement these patterns and mechanisms, which component should an integration architect recommend?
Answer: D
Explanation:
Explanation
A Connected App is a framework that enables an external application to integrate with Salesforce using APIs and standard protocols, such as OAuth. By configuring a Connected App in Salesforce, the integration can authenticate the middleware and grant access to the Salesforce data and services. This is a secure and flexible solution that does not require configuring Remote Site Settings, API Gateway, or Firewall and reverse proxy2 References: 1: BatchApexErrorEvent 2: Connected Apps
NEW QUESTION # 32
What is the first thing an integration architect should validate if a callout from a Lightning web component to an external endpoint is failing?
Answer: A
Explanation:
When an integration callout initiated from a Lightning Web Component (LWC) fails, the architect must distinguish between client-side and server-side security layers. Unlike Apex callouts, which are governed by Remote Site Settings at the server level, LWC requests originate directly from the user's browser.
Consequently, they are subject to the browser's Content Security Policy (CSP).
CSP is a security layer that helps detect and mitigate certain types of attacks, including Cross-Site Scripting (XSS) and data injection attacks. It prevents a website from loading content from a third party unless that domain is explicitly safe-listed. If an LWC attempts to connect to an external API endpoint that is not listed in the CSP Trusted Sites in Salesforce Setup, the browser will block the request before it is even sent, often returning a "Refused to connect because it violates the document's Content Security Policy" error. While Cross-Origin Resource Sharing (CORS) is also a browser-level security mechanism, it must be configured on the external server to allow the browser to access its resources; however, the first validation step within the Salesforce environment for a failing LWC callout is ensuring the domain is allowed by the org's CSP.
NEW QUESTION # 33
The director of customer service at Northern Trail Outfitters wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events are as follows:
* A customer initiates a product exchange via a Case.
* A customer service rep clicks on the "Authorize Exchange Product" menu item in the Case.
* A customer initiates a subscription cancellation via a Case.
* A customer service rep clicks on the "Initiate Refund" menu item in the Case.
Which solution should meet these business requirements?
Answer: C
NEW QUESTION # 34
A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect has been asked to plan for the integration.
Which two questions should the integration architect consider?
Choose 2 answers
Answer: A,C
Explanation:
https://www.youtube.com/watch?v=zQncznMLrt4 Contract first interface is important as it can impact integration design in terms of efficiency and collaboration.
NEW QUESTION # 35
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