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SAP C_BCSCX_2502 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Associate - Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:	C_BCSCX_2502
Passing Score:	70%
Available Languages:	English
Exam Duration:	60 minutes
Related Certifications:	SAP Customer Experience Solutions SAP Certified - Positioning SAP Business Suite
Exam Price:	$200 USD
Exam Format:	Scenario-Based, Multiple Response, Multiple Choice
Real Exam Qty:	30
Certificate Validity Period:	SAP certification stays valid for the current solution release
Sample Questions:	SAP C_BCSCX_2502 Sample Questions
Exam Way:	Online proctored exam or test center delivery
Pre Condition:	Basic understanding of SAP Business Suite and customer experience concepts is recommended
Official Syllabus URL:	https://learning.sap.com/certifications

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The SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions (C_BCSCX_2502) certification exam is one of the hottest and most industrial-recognized credentials that has been inspiring beginners and experienced professionals since its beginning. With the C_BCSCX_2502 certification exam successful candidates can gain a range of benefits which include career advancement, higher earning potential, industrial recognition of skills and job security, and more career personal and professional growth.

SAP C_BCSCX_2502 Exam Syllabus Topics:

Topic	Details
Topic 1	Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 2	Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
Topic 3	Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q29-Q34):

NEW QUESTION # 29
What can companies who unlock the SAP Customer Experience value potential with Clean Core expect?
Note: There are 3 correct answers to this question.

A. Complex and costly upgrades from custom extensions
B. Efficient operations of IT security and efficiency
C. Data quality and consistency challenges
D. Rapid, continuous innovation by running the latest software version
E. Better process execution through improved data quality

Answer: B,D,E

NEW QUESTION # 30
Which part of SAP BTP can be positioned with SAP Customer Experience when customers want to combine data from many sources and build models?

A. SAP Business Al
B. SAP Customer Data Cloud
C. SAP Workzone
D. SAP Datasphere

Answer: D

NEW QUESTION # 31
Which of the following features are available in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.

A. Guided selling
B. Omnichannel experience
C. Billing
D. Agent Desktop

Answer: B,D

NEW QUESTION # 32
What does Clean Core mean in relation to SAP Customer Experience?

A. It is a strategy to minimize modifications, and to run with cloud-compliant extensions and customizations.
B. It is a strategy to retain an existing installed base of solutions.
C. It is a strategy to aid in cleaning legacy data for the purposes of data migration.
D. It is a strategy to keep existing solutions in the target system environment by prioritizing.

Answer: A

NEW QUESTION # 33
What are some of the features of SAP Commerce Cloud?
Note: There are 3 correct answers to this question.

A. Support end-to-end e-commerce processes
B. Management of opportunities
C. Checkout and payment modules
D. Customer credit scoring
E. Delivery of an e-commerce platform

Answer: A,C,E

NEW QUESTION # 34
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