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| Section | Weight | Objectives |
|---|---|---|
| Draft and analyze business content using AI | 25โ30% | - Analyze and interpret data and insights
|
| Understand generative AI fundamentals | 25โ30% | - AI capabilities in Microsoft 365
|
| Manage prompts and conversations using AI | 35โ40% | - Design and use effective prompts
|
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NEW QUESTION # 26
You create an agent in the Microsoft 365 Copilot app by using a template.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
When creating an agent in the Microsoft 365 Copilot app using a template, administrators or authorized users can configure specific behaviors and knowledge sources for the agent. Therefore, it is correct that you can choose which knowledge sources the agent can use. This ensures proper grounding in approved Microsoft 365 data such as SharePoint sites, OneDrive folders, or other organizational repositories. Controlling knowledge sources supports responsible AI principles, including data security, relevance, and compliance.
Agents created within Microsoft 365 are designed primarily for internal organizational use. As a result, sharing the agent with users inside the organization is supported, enabling collaboration and productivity improvements across teams.
However, sharing the agent with external users is not supported by default. External sharing would introduce security and compliance risks, so Microsoft enforces tenant-level boundaries to protect enterprise data.
These capabilities reflect best practices in managing AI prompts and agents securely within enterprise environments.
NEW QUESTION # 27
You use Microsoft 365 Copilot.
You need to delete all your conversations by using the least amount of effort.
What is the best approach to achieve the goal? More than one answer choice may achieve the goal. Select the BEST answer.
Answer: C
Explanation:
Microsoft provides centralized activity management controls through the My Account portal, which allows users to manage privacy settings, activity history, and data associated with Microsoft 365 services, including Copilot. When the requirement is to delete all conversations with minimal effort, the most efficient method is to use the account-level activity management tools rather than deleting conversations individually.
The My Account portal enables bulk management of Copilot activity data, allowing users to clear conversation history in a consolidated manner. This approach aligns with Microsoft's privacy-by-design framework, giving users control over their AI-generated interaction history without requiring administrative intervention.
Using the Copilot web or desktop app would typically require manually deleting conversations one at a time, increasing effort. The Windows 11 Settings app is unrelated to Microsoft 365 Copilot data management.
Therefore, to delete all Copilot conversations efficiently and with the least amount of effort, the correct approach is to use the My Account portal in Microsoft 365.
NEW QUESTION # 28
Hotspot Question
You use Microsoft 365 Copilot.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: No
No - You can delete your conversation history only if your administrator allows you to do so.
Users can generally delete their Microsoft 365 Copilot conversation history, which often syncs across apps like Teams and Word to protect privacy. While users can manage their own data via the privacy dashboard, specific organization-wide retention policies set by administrators may dictate how long data is stored or if it can be permanently removed.
Box 2: No
No - When you delete a conversation, the associated files stored in Microsoft SharePoint are also deleted.
Deleting a Microsoft 365 Copilot conversation does not automatically delete associated files stored in SharePoint or OneDrive. While the interaction history (prompts and answers) is removed, saved files, documents, or content generated by Copilot that were saved in Microsoft
365 apps remain intact.
Chat History vs. Files: Deleting Copilot chat history removes the conversation record but not the files linked or created in the process.
Copilot Pages/Notebooks: If a dedicated Copilot Page was created, it is stored in a SharePoint container. While individual notebook deletions are not recoverable by end-users, this generally applies to the workspace itself rather than external files referenced, say Microsoft Learn.
Persistent Data: Any content Copilot helped generate that you have already saved in Word, PowerPoint, or other apps is preserved.
Deletion Scope: The deletion process applies to activity history across Excel, Forms, Loop, OneNote, Outlook, Planner, PowerPoint, Teams, and Word.
To remove files, you must manually delete them from their stored location in SharePoint or OneDrive.
Box 3: Yes
Yes - When you uninstall Copilot agent, all the conversations associated with the agent are retained.
When you uninstall a Microsoft 365 Copilot agent, conversations and saved prompts associated with that agent are generally retained in the user's history and the Copilot Prompt Gallery. The underlying interaction data, stored in Dataverse or user mailboxes, persists for 18 months by default.
Key details regarding agent uninstallation:
Saved Prompts: Even if an agent is removed, saved prompts remain in the Microsoft Support Copilot Prompt Gallery.
*-> Conversation History: Chats with agents (including workflow agents) are retained in Microsoft
365 conversation history, not deleted upon uninstallation.
Data Retention: Copilot typically retains interaction history for 18 months, which can be managed via Microsoft Support privacy settings.
Reinstallation: If the agent is reinstalled, previously saved prompts can be reassociated with it.
To permanently delete conversation history, users must manually clear it from their Microsoft Support privacy dashboard or through specific retention policies.
NEW QUESTION # 29
You attend many Microsoft Teams meetings.
You want to ensure that you can catch up on key points and next steps after each meeting.
Which Microsoft 365 Copilot feature should you use after the meetings?
Answer: B
Explanation:
The Microsoft 365 Copilot feature in Teams that allows you to catch up on key points and next steps after a meeting is Intelligent Recap. It provides AI-powered insights, including automatic meeting notes, AI-recommended tasks, and personalized highlights (such as when your name was mentioned) within the Recap tab.
Key capabilities of this feature include:
*-> AI Meeting Notes: Summarizes key discussions and action items.
*-> Follow-up Tasks: Automatically generates tasks synced with Planner and To-Do.
Personalized Timeline Markers: Shows when you joined, left, or were mentioned.
Chapters and Topics: Divides the meeting into segments for easier review.
Post-Meeting Chat: Allows asking questions about what was discussed after the meeting concludes.
This feature requires a Microsoft 365 Copilot license and for transcription to be enabled.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings
NEW QUESTION # 30
You have a Microsoft Excel workbook open that contains a table. The table contains sales data and the following columns:
- OrderDate
- OrderNumber
- Amount
You plan to use Microsoft Copilot in Excel to generate a monthly summary of the sales data in the table.
What should you include in the prompt to generate an effective summary? More than one answer choice may achieve the goal. Select the BEST answer.
Answer: B
Explanation:
To generate an effective monthly sales summary using Microsoft Copilot in Excel, your prompt must include a clear goal that specifies exactly what you want to achieve.
Why the Goal Matters
A clear goal is the most critical part of a prompt. Without it, Copilot may provide generic insights that don't align with your business needs.
Elements of an Effective Prompt
While a goal is the only required element, adding these components can significantly improve results:
Goal: What you specifically want Copilot to do (e.g., "Summarize monthly sales").
Context: Why you need it or who the audience is (e.g., "for a leadership briefing").
Expectations: How you want the output to look (e.g., "in a bulleted list" or "as a PivotTable").
Source: Which specific data to use (e.g., "from the 'SalesTable'").
Example of an Effective Prompt
Instead of saying "Summarize this data," use a structured prompt like this:
"Summarize the monthly revenue from the 'SalesTable' [Goal/Source]. Identify the top-performing product category and any significant sales trends [Context]. Present the findings in a concise bulleted list for my manager [Expectations]." Reference:
https://stringfestanalytics.com/how-to-write-effective-prompts-for-copilot-in-excel/
NEW QUESTION # 31
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