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| Section | Objectives |
|---|---|
| Topic 1: Experience Personalization | - Salesforce CMS integration - Audience targeting and segmentation - Content personalization strategies |
| Topic 2: Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
| Topic 3: Security and Access | - Sharing models and data visibility - User authentication and login methods - Profiles, permission sets, and roles in Experience Cloud |
| Topic 4: Experience Cloud Fundamentals | - Use cases and business value of Experience Cloud - Experience Cloud licensing and capabilities |
| Topic 5: Experience Site Configuration | - Templates and branding - Site creation and setup - Navigation and structure configuration |
| Topic 6: Analytics and Optimization | - Experience Cloud reporting and dashboards - Adoption and performance metrics |
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NEW QUESTION # 15
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloudsite to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customersto be able to use CK's self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC's can log in to CK;s site?
Answer: D
Explanation:
To allow UC's customers to log into CK's site, an Experience Cloud consultant should recommend establishing SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service provider. SSO is a feature that allows users to authenticate withone system and access multiple systems without entering their credentials again. To use SSO between two Experience Cloud sites, you need to use one org as an identity provider (IdP), which is the system that verifies the user's identity and issues a security token. You also need to use the other org as a service provider (SP), which is the system that accepts the security token and grants access to its resources.
NEW QUESTION # 16
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
Answer: B,C
Explanation:
Partner Central and Build Your Own are two templates that ZRS can consider to build the portal for its partners. Partner Central is a template that is designed for managing partner relationships, such as recruiting, onboarding, training, and co-selling. Build Your Own is a template that allows you to create a custom site using Lightning Web Components and other web standards.
NEW QUESTION # 17
Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customersto add authorized users?
Answer: C
Explanation:
To give customers the ability to add authorized users toview usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customersin their own account. UMS can use Delegated External User Administration, which isa feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.
NEW QUESTION # 18
DreamHouse Realty recently created a sitefor potential buyers. The content is organized using topics.
Where can site users go to find out how current and popular a topic is?
Answer: B
Explanation:
To find out how current and popular a topic is, site users can go to the topic's detail page. The topic's detail page shows information such as the number of followers, the number of posts, and the last activity date of the topic. Site users can alsosee the related topics and subtopics, as well as filter the content by type or time range.
NEW QUESTION # 19
Cloud Kicks (CK) is launching a new public marketing site. The company expects a large volume oftraffic and wants to ensure its site performs well. CK also wants repeat visitors to have the fastest browsing experience possible.
What should CK do to get the best performing site?
Answer: A
Explanation:
The ContentDelivery Network (CDN) is a feature that improves the performance of public sites by caching static content, such as images, CSS files, and JavaScript files, on servers that are closer to the site visitors.
This reduces the load on the Salesforce servers and speeds up the page loading time. CK can enable and configure the CDN from Experience Builder settings.
NEW QUESTION # 20
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