Certification Salesforce NP-Con-101 Questions & NP-Con-101 Pass Leader Dumps

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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Solution Design and Implementation	20%	- User Adoption and Training Planning - Requirements Gathering - Data Migration Strategies - NPSP Best Practices - Customization vs Configuration Decisions - Integration with External Systems
Donations and Fundraising Management	20%	- Grant Management - Recurring Donations (Recurring GAU) - Opportunity and GAU Configuration - Donation Management - Donations Batch Processing - Payment Methods and Processing
Analytics and Reporting	15%	- Success Metrics Definition - Custom Report Types - Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates - Rollup Summary Fields
NPSP Configuration and Development	25%	- Data Model Design for Nonprofits - Account Model Configuration - Affiliations Configuration - NPSP Settings and Preferences - Contacts and Households - Relationships Management
Constituent Management	20%	- Contact and Organization Records - Relationships and Groupings - Household Management - Affiliations and Memberships - Segmentations and Campaigns

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q108-Q113):

NEW QUESTION # 108
A donor donates $500 to a nonprofit that is matched by his employer. How are the hard credits and soft credits listed in NPSP?

A. The donor has a hard credit of $500 and a soft credit of $500, and the employer has a hard credit of $500
B. The donor has a soft credit of $500 and the employer has a hard credit of $500
C. The donor has a hard credit of $500 and the employer has a soft credit of $500
D. The donor has a hard credit of $500, the employer has a hard credit of $500, and there are no soft credits

Answer: B

Explanation:
In the Nonprofit Success Pack (NPSP), donations can be credited in two ways: hard credits and soft credits. Hard credits reflect direct donations, while soft credits are used to acknowledge indirect contributions, such as when a donor's employer matches a donation.
Hard Credits:
Hard credits represent the actual donor who made the donation.
In this scenario, the employer who matches the donation will receive a hard credit for the matched amount.
Soft Credits:
Soft credits are used to recognize individuals or entities who influenced or facilitated the donation but are not the direct donors.
The donor will receive a soft credit for the amount matched by their employer.
Scenario Application:
The donor made a donation of $500. This is a hard credit for the donor.
The employer matches this donation with another $500. The employer receives a hard credit for this matched amount.
The donor is acknowledged for facilitating the matched gift, thus receiving a soft credit of $500.
Implementation in NPSP:
To implement this, configure the Opportunity Contact Role to automatically assign soft credits to related contacts, such as employers matching donations.
Use the NPSP Settings to ensure that soft credit roles are correctly assigned and tracked.
CertGod Nonprofit Cloud Consultant study guide: "The donor has a soft credit of $500 and the employer has a hard credit of $500".

NEW QUESTION # 109
A nonprofit using Volunteers for Salesforce on their website wants their volunteers to be able to update their contact information.
What does the consultant need to configure to make this possible?

A. Create a criteria-based sharing rule
B. Create and assign a new profile
C. In Setup, check Grant Guest Users Update Access
D. Change Organization-Wide Sharing setting for Contacts to Public

Answer: C

Explanation:
To allow volunteers to update their contact information on the nonprofit's website using Volunteers for Salesforce (V4S), follow these steps:
Access Setup:
Navigate to Setup in Salesforce.
Enable Guest User Permissions:
Go to Sites and Domains > Sites.
Click on the site label for your volunteer portal.
Click on Public Access Settings.
Under Field Permissions, make sure the necessary fields (like Contact fields) have the correct read and write permissions for the guest user profile.
Grant Guest Users Update Access:
Ensure that "Grant Guest Users Update Access" is checked. This setting allows guest users, typically those who access your site without logging in, to update certain fields like their contact information.
Test the Configuration:
As a volunteer, navigate to the relevant page on the nonprofit's website.
Test updating the contact information to ensure that the changes are correctly reflected in Salesforce.
This configuration allows volunteers to update their contact details directly from the website, ensuring that the information in Salesforce is always up-to-date.
Salesforce Help Documentation: Sites and Public Access Settings.

NEW QUESTION # 110
During requirements gathering with a nonprofit, the consultant discovers that the customer only works with individual contributors and volunteers (not companies or organizations). The consultant considers using Person Accounts with NPSP so that the customer can track its individual's as accounts. What is the best practice regarding Person Accounts?

A. Ensure the Person Account record type is selected as the Household record type in NPSP Settings
B. Ensure that the Person Account record type is set as the default record type for the profile of the user who is converting the lead if the customer is planning to do lead conversion
C. Person Accounts should be tested in NPSP, and can be turned off if it does not work as intended
D. Person Accounts were not designed to work with NPSP, and is not supported for use with NPSP

Answer: D

Explanation:
Person Accounts were not designed to work with the Nonprofit Success Pack (NPSP) and are not supported for use with NPSP. The best practice is to avoid using Person Accounts in NPSP. Here's why:
Incompatibility with NPSP Features:
NPSP is designed to use the Household Account model to manage individual donors and contacts.
Person Accounts can conflict with NPSP's data model and features, such as customizable rollups and relationship management.
Limited Support:
Salesforce and the NPSP community provide limited support for Person Accounts within the NPSP context.
Using Person Accounts may result in difficulties obtaining support and resolving issues that arise.
Best Practices for Nonprofits:
Nonprofits are encouraged to use the Household Account model to track individual contributors and volunteers.
This model offers better integration with NPSP's built-in functionalities, such as donation tracking, engagement plans, and reporting.
Data Model Alignment:
Aligning with the Household Account model ensures data consistency and full utilization of NPSP features.
It simplifies data management and reporting by adhering to the NPSP's standardized structure.
Salesforce NPSP Documentation: Account Models
Salesforce Trailhead: Nonprofit Success Pack (NPSP) Basics

NEW QUESTION # 111
A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

A. Use an online advocacy platform from the AppExchange that syncs to Salesforce.
B. Configure Marketing Cloud to send advocacy messages from the supporters.
C. Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.
D. Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.

Answer: A,C

Explanation:
To track supporters who send advocacy messages to elected officials, the nonprofit can use the following solutions:
Organize Advocacy Messages into Campaigns:
Create a Campaign in Salesforce for each advocacy initiative.
Add Contacts who take action (send messages) as Campaign Members. This allows the nonprofit to track participation and engagement within each advocacy campaign.
Use an Online Advocacy Platform from the AppExchange:
Select an advocacy platform from the Salesforce AppExchange that integrates with Salesforce. These platforms are designed to facilitate advocacy efforts and automatically sync supporter actions with Salesforce.
The platform can record which supporters sent messages and update Salesforce accordingly, ensuring accurate tracking and reporting.
These solutions provide a comprehensive approach to managing and tracking advocacy efforts, leveraging the capabilities of Salesforce and specialized advocacy tools.
Salesforce AppExchange: Advocacy Platforms
Nonprofit Success Pack (NPSP) Documentation: Managing Campaigns and Campaign Members

NEW QUESTION # 112
A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?

A. Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.
B. Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.
C. Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.
D. Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.

Answer: D

Explanation:
To restrict access to fields related to background checks on the Contact object so that only the volunteer manager and executive director can access them, the consultant should:
Create a Permission Set:
A permission set is a collection of settings and permissions that gives users access to various tools and functions.
Creating a permission set that includes access to the specific fields related to background checks allows for precise control over who can view and edit these fields.
Grant Field-Level Security:
Within the permission set, set field-level security to ensure only the specified users can view and edit the background check fields.
This ensures that sensitive information is only accessible to authorized personnel.
Assign the Permission Set:
Assign the permission set to the volunteer manager and executive director.
This approach provides flexibility and security, ensuring that only the designated users have the necessary access without altering the overall role hierarchy or creating unnecessary sharing rules.
Salesforce documentation on Permission Sets: Permission Sets
These solutions ensure efficient and secure handling of data and permissions within the Salesforce Nonprofit Cloud.

NEW QUESTION # 113
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