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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Reporting and Analytics	5%	- NPSP-specific reports and dashboards 1. LYBUNT, SYBUNT, and giving reports 2. Household and donor analytics
Topic 2: Data Management and Quality	15%	- Duplicate management and data cleaning 1. Matching rules and deduplication 2. Data validation and governance - Data import and export 1. NPSP Data Import Tool vs Data Loader 2. Bulk data operations
Topic 3: Program and Service Delivery	18%	- Case management and client services 1. Service delivery tracking 2. Nonprofit Cloud Case Management integration - Program Management Module (PMM) 1. Programs, engagements, and services 2. Participant tracking and outcomes
Topic 4: Nonprofit Success Pack Overview and Architecture	15%	- NPSP core components and data model 1. Contact relationships and affiliations 2. Household and account models 3. NPSP object structure and relationships - NPSP settings and configuration framework 1. Package configuration options 2. Global settings and customizations
Topic 5: Solution Design and Implementation	20%	- Deployment and change management 1. Testing and deployment strategies 2. Governance and maintenance best practices - Requirements gathering and solution design 1. Aligning NPSP features with nonprofit needs 2. Declarative vs custom development
Topic 6: Fundraising and Donation Management	22%	- Gift management and acknowledgement 1. Receipting and acknowledgement processes 2. Donation lifecycle tracking - Donation and payment processing 1. One-time and recurring donations 2. Payment gateway integration 3. Soft credits and matching gifts

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q198-Q203):

NEW QUESTION # 198
A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.
What should the consultant advise to troubleshoot the issue?

A. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
B. Check if the user has access to Households via Role hierarchy.
C. Check if the user has access to the Apex Class for Manage Households.
D. Check if the user has the View Reports in Public Folders system permission.

Answer: C

Explanation:
The error message "the data you are trying to access is unavailable" when running a mailing list report on a campaign using the NPSP Household Mailing List button likely indicates a permissions issue. Since the button works as expected for the system administrator, the issue is probably related to user permissions.
Apex Class Access (A): The most likely cause is that the user does not have access to the necessary Apex Class for Manage Households. Ensure that the user has the required permissions to access and execute this Apex Class.
Salesforce Nonprofit Success Pack Documentation
Salesforce Help: Manage Apex Classes and Permissions

NEW QUESTION # 199
A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.
The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.
How should the data be entered*?

A. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k
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