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| Section | Objectives |
|---|---|
| Care Coordination and Care Plans | - Care team collaboration and task management - Care plan creation and lifecycle management |
| Reporting and Analytics | - Tracking outcomes and operational insights - Healthcare reporting and dashboards |
| Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
| Security, Compliance, and Privacy | - HIPAA-related considerations in Salesforce Health Cloud - Data access controls, sharing models, and consent management |
| Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
| Integration and Interoperability | - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) - Integration with EHR systems and external healthcare systems |
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NEW QUESTION # 45
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
Answer: B
Explanation:
Step-by-Step
CRM Analytics for Health Cloud:
Exact Extract:
"CRM Analytics for Health Cloud delivers prebuilt dashboards and extended analytics for monitoring care plans, outcomes, and adherence across networks and facilities." Reference:
Why Not Other Options?
Insights for Health Cloud: Not a standard reporting/analytics product for care plan adherence.
Reporting unmanaged package: Not mentioned in the latest Health Cloud documentation.
Care Management Extension: Refers to process automation, not analytics.
NEW QUESTION # 46
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
Answer: A,D
Explanation:
To change the formatting of a field element in an OmniStudio FlexCard to use the Times New Roman font and a red color, the following approaches are viable:
* Custom CSS can be applied to define specific styling for field elements in a FlexCard.
* CSS rules can specify the font family (Times New Roman) and color (red) precisely, providing complete control over design details.
* Example:
1. Write Custom CSS (B):.my-custom-class {
font-family: "Times New Roman", serif;
color: red;
}
* This CSS class can be referenced in the FlexCard configuration.
* The Field Style section in the FlexCard Designer allows designers to set styling properties directly.
* Font family and color are common options available in the Field Style configuration, making it straightforward to apply basic formatting changes without writing code.
2. Make Edits to Field Style (D):Why Other Options Are Incorrect:
* A. Make edits to Field Properties: Field Properties control functional aspects of the field (e.g., field type or source) rather than styling.
* C. Make edits to Setup Panel: The Setup Panel configures overall FlexCard settings but does not handle individual field styling.
References:
OmniStudio FlexCard Designer Documentation
Custom Styling in OmniStudio
NEW QUESTION # 47
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
Answer: D
Explanation:
Implementing Home Health scheduling in Salesforce Health Cloud requires assigning appropriate permission set licenses to users responsible for scheduling patient visits.
Field Dispatch Scheduler Permission Set License:
The Field Dispatch Scheduler permission set license is designed for users who manage and schedule field service operations, including home health visits. Assigning this license grants schedulers access to functionalities necessary for coordinating and dispatching healthcare providers to patient locations. This includes capabilities such as:
* Scheduling Visits: Schedulers can create and manage appointments for initial assessments and recurring visits, ensuring that patients receive timely care.
Salesforce
* Resource Management: Effectively allocate healthcare providers based on availability, location, and required skills to meet patient needs.
* Access to Field Service Tools: Utilize tools within Salesforce to optimize routing, manage workloads, and monitor service delivery.
By assigning the Field Dispatch Scheduler permission set license, Bloomington Caregivers ensures that their scheduling personnel have the necessary access to efficiently coordinate home health services, thereby enhancing operational efficiency and patient satisfaction.
References:
Schedule Visits with Home Health
Home Health
NEW QUESTION # 48
A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations. Which two capabilities should a consultant customize to achieve this?
Answer: A,C
Explanation:
The two capabilities that a consultant should customize to implement Utilization Management in Health Cloud and submit and track prior authorizations are creating a new Support Process to match the customer's process steps and customizing the Service Request object. A Support Process defines the picklist values available for the Status field on a Service Request record, which represents a prior authorization request. The consultant can create a new Support Process to match the customer's process steps, such as Submitted, Approved, Denied, or Pending. The Service Request object stores information about the prior authorization request, such as the patient, the provider, the service type, and the outcome. The consultant can customize this object by adding or removing fields, creating validation rules, or defining page layouts.
NEW QUESTION # 49
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received frompatients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers
Answer: A,B
Explanation:
Step-by-Step Explanation:
* Intelligent Document Automation:
* Exact Extract:
"Intelligent Document Automation in Health Cloud automatically extracts data from incoming documents, including faxes, and creates structured data for downstream workflows." Reference:Administer Health Cloud - Intelligent Document Automation Utilization Management:
Exact Extract:
"Utilization Management provides workflows and automation to support end-to-end approval processes, including clinical review and authorizations." Reference:Administer Health Cloud - Utilization Management Why Not Other Options?
Integrated Care Management:Focuses on care plans and assessments, not document automation or clinical approval processes.
Care Authorizations:Part of Utilization Management but not the capability for document ingestion and process automation.
NEW QUESTION # 50
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