ちなみに、CertJuken Arch-301の一部をクラウドストレージからダウンロードできます：https://drive.google.com/open?id=1Ne6xmzv48nDSPdK_q4gI1kQ5bMqfwAap
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| Section | Objectives |
|---|---|
| Topic 1: Integration and Data Architecture | - System Integration Patterns
|
| Topic 2: Security and Identity | - Access Control
|
| Topic 3: B2B Solution Architecture Foundations | - B2B Commerce Architecture
|
| Topic 4: Solution Design and Architecture Strategy | - Scalable Solution Design
|
Salesforce証明書を取得することは、あなたのキャリアにおける地位を高める素晴らしく迅速な方法です。 Arch-301試験に合格するというこの目標を達成するには、外部の支援が必要です。弊社が市場で最も人気のあるベンダーであるため、このリンクをクリックすると幸運です。私たちはこのキャリアに10年以上携わっており、Arch-301試験問題では、夢のSalesforce認定を得るための支援を受けるだけでなく、オンラインで一流のサービスを楽しむことができます。
質問 # 25
Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of whatkinds of business outcomes the customers want to achieve before presenting them a solution.
Which method of discovery should a Solution Architect suggest to UC?
正解：C
解説：
The "Jobs To Be Done Framework" is a method that focuses on understanding customer needs in specific contexts and situations. This approach is ideal for UC to gain comprehensive insights into what kinds of business outcomes the customers want to achieve. It goes beyond mere feature requests and digs into the underlying goals and challenges customers face, which can be more enlightening for solution design than surveys or user story creation alone. The framework is recognized for its effectiveness in uncovering the real jobs customers are hiring products and services to do.
質問 # 26
Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi- cloud architecture, B2B Commerce, for buildingthe storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the case volume?
Choose 2 answers
正解：A、C
解説：
Option B would help resellers find answers to their questions by showing them relevant articles or discussions before they create a case. This way, they can resolve their issues without contacting support13.
Option D would help resellers learn how to use the site effectively andavoid common pitfalls. This way, they can reduce errors and confusion that might lead to unnecessary cases2.
To help resellers use the site more efficiently and lower the case volume, the Solution Architect should recommend:
* B. Implement Case Deflection. This feature helps users find answers to their questions and resolve issues before submitting a case, thereby reducing case volume.
* D. Plan and conduct User Adoption Trainings for resellers on how to use the site. Training ensures that resellers are comfortable with the ecommerce site and understand how to use it effectively, which can lead to reduced case volume.
Salesforce's best practices for service cloud implementation recommend these strategies to improve user efficiency and reduce case volumes, as detailed in Service Cloud documentation and training materials.
質問 # 27
Universal Containers (UC) has a multi-cloud implementation in place covering Service Cloud and Experience Cloud. As part of UC's support process, service agents often need to search across an external ERP that hosts the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of duplicating data across systems.
Which integration mechanism should achieve this with standard capabilities?
正解：C
解説：
According to an online document1, Salesforce Connect is a standard integration mechanism that allows you toview, search, and modify data that's stored outside your Salesforce org. With Salesforce Connect, you can access data from external ERP systems in real time without copying or synchronizing it.
https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/External-ERP-Integration- with-Salesforce.pdf Salesforce Connect is the optimal choice for integrating Salesforce with an external ERP system without duplicating data. Salesforce Connect allows real-time access to external data sources, presenting them within Salesforce as external objects that look and behave much like standard Salesforce objects but without storing the data in Salesforce. This approach addresses IT's concern about data duplication and enables service agents to view ERP data directly in Salesforce.
References to Salesforce Connect's capabilities and use cases are available in the Salesforce Developer Guide and Salesforce Help documentation, which detail how Salesforce Connect can be used for real-time integration with external systems.
質問 # 28
Universal Containers (UC) wants to implement a Salesforce multi-cloud solution that includes CPQ, B2B Commerce, and Sales Cloud. UC wants to use as much of Salesforce's core capabilities as possible for its cart- to-quote customer journey. The order fulfillment process is managed separately in a third-party ERP.
Which two considerations should a Solution Architect keep in mind when thinking about data flows?
Choose 2 answers
正解：A、C
解説：
When considering data flows for the integration of CPQ, B2B Commerce, and Sales Cloud with an external ERP for order fulfillment, the Solution Architect should keep in mind:
* A. Product and Pricing are set up with CPQ as the source of record. This ensures that the CPQ system manages all product and pricing data, which is essential for maintaining accurate and consistent information across platforms.
* B. The source for the data feed to ERP is the CPQ Order object. Once the quote is finalized in CPQ and an order is created, that data should flow into the ERP for fulfillment, maintaining data integrity and process continuity.
These considerations are in line with Salesforce best practices for managing data across multiple systems, ensuring that each system utilizes its strengths and maintains data consistency.
質問 # 29
Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teamsshare certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers
正解：A、B、E
解説：
* Examine the details of the current configuration to see how it is set up2. This way, you can get a clear picture of what features and functionalities are being used, how they are configured, and how they support the business processes. You can also identify any technical debt, customizations,or integrations that may impact performance or scalability.
* Work with the system administrator to identify who has the most knowledge of the current configuration2. This way, you can leverage their expertise and experience to understand how the system works and why it was designed that way. You can also get their feedback on any issues or challenges they face with maintaining or updating the system.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect
質問 # 30
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CertJukenは2008年に設立されましたが、現在、ハイパスArch-301ガイドトレントマテリアルの評判が高いため、この分野で主導的な地位にあります。 Arch-301試験問題には、長年にわたって多くの同級生が続いていますが、これを超えることはありません。過去10年以来、成熟した完全なArch-301学習ガイドR＆Dシステム、顧客の情報安全システム、顧客サービスシステムを構築しています。有効なArch-301準備資料を購入したすべての候補者は、高品質のガイドトレント、情報の安全性、および最高のカスタマーサービスを利用できます。
Arch-301参考書勉強: https://www.certjuken.com/Arch-301-exam.html
P.S. CertJukenがGoogle Driveで共有している無料かつ新しいArch-301ダンプ：https://drive.google.com/open?id=1Ne6xmzv48nDSPdK_q4gI1kQ5bMqfwAap