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ISACA CGEIT Certification is a valuable credential for professionals who are responsible for the governance and management of IT in organizations. It validates the candidate's expertise in IT governance and demonstrates their commitment to professional development. Certified in the Governance of Enterprise IT Exam certification is globally recognized and highly valued by employers, making it an excellent investment in one's career.
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The CGEIT certification is essential for IT professionals who are responsible for IT governance, risk management, and compliance in their organization. Certified in the Governance of Enterprise IT Exam certification is also beneficial for business professionals who need to understand the impact of IT on their organization's objectives and operations. The CGEIT Certification Exam covers four domains: governance of enterprise IT, IT resources, benefits realization, and risk optimization. Candidates are tested on their knowledge of these domains, including the principles, practices, and frameworks used in IT governance.
NEW QUESTION # 518
IT senior management is concerned that IT service levels consistently fall below those outlined in the service level agreement (SLA). Which of the following would BEST enable the CIO to build a corrective action plan?
Answer: A
Explanation:
According to the CGEIT exam guide, a root cause analysis (RCA) is a systematic process of identifying and analyzing the factors that cause an undesirable event or condition. It helps to determine the underlying causes of problems and issues, and to prevent their recurrence. A root cause analysis is the best way to enable the CIO to build a corrective action plan, as it provides a clear understanding of the reasons why IT service levels consistently fall below those outlined in the SLA, and suggests possible solutions and improvements. The other options are not sufficient to build a corrective action plan, as they do not address the root causes of the SLA failure. Reference: CGEIT Exam Candidate Guide, page 15. CGEIT Certification, Root Cause Analysis
NEW QUESTION # 519
An enterprise can BEST assess the benefits of a new IT project through its life cycle by:
Answer: C
NEW QUESTION # 520
Where can a project manager find risk-rating rules?
Answer: B
Explanation:
Section: Volume B
NEW QUESTION # 521
The board and senior management of a new enterprise recently met to formalize an IT governance framework. The board of directors' FIRST step in implementing IT governance is to ensure that:
Answer: A
Explanation:
The first step in implementing IT governance is to ensure that IT roles and responsibilities are established. This means that the board of directors should define the authority, accountability, and decision rights of the key stakeholders involved in IT governance, such as the board itself, senior management, business units, IT function, and external parties. By doing so, the board can ensure that IT governance is aligned with the enterprise governance and strategy, and that IT performance and value delivery are monitored and evaluated. Establishing IT roles and responsibilities is also a prerequisite for defining IT policies and procedures, developing a portfolio of IT-enabled investments, and implementing an IT balanced scorecard. Reference := CGEIT Exam Content Outline, Domain 1: Framework for the Governance of Enterprise IT1; COBIT 5: Enabling Processes, chapter 4, section 4.1.12; Improve IT Governance to Drive Business Results
NEW QUESTION # 522
Which of the following is the MOST important driver of IT governance?
Answer: C
Explanation:
Management transparency is the most important driver of IT governance, because it enables the alignment of IT and business goals, the accountability of IT performance and value, the communication and collaboration among stakeholders, and the compliance with laws and regulations. Management transparency refers to the degree to which information about IT decisions, processes, outcomes, and risks is shared openly and honestly with relevant parties, such as the board of directors, senior management, business units, IT staff, customers, and regulators. Management transparency can help to build trust, confidence, and support for IT initiatives, as well as to identify and address any issues or gaps in IT governance12. References: What is IT governance? A formal way to align IT & business strategy. Definition of IT Governance (ITG) - IT Glossary | Gartner.
NEW QUESTION # 523
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