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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Integrations	6%	- Data synchronization - Integration with external systems - Master data management
Platform	10%	- Mobile capabilities - Platform features relevant to Consumer Goods Cloud
Visit Execution	36%	- Direct Store Delivery - Surveys - Custom Task - Inventory Check - Promotion Check - Planogram Check
Analytics and Reporting	6%	- Compliance tracking - Retail execution KPIs - Shelf share analysis
Data Setup	36%	- Store Setup - Planogram Setup - Product Setup - Action Plan Setup - Promotion Setup - Retail Store KPI Setup
Visit Planning	6%	- Territory management - Visit templates - Route planning

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q18-Q23):

NEW QUESTION # 18
When performing a search in an inventory check task which products are considered for the search?

A. All products created by the user
B. All products associated with the retail store
C. All products in the organization
D. All products owned by the user

Answer: B

Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.

NEW QUESTION # 19
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

A. At the custom context field level
B. At the energy bar product SKU level
C. At the energy bar product category level.
D. At the Alpine brand catalog level

Answer: C

Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.

NEW QUESTION # 20
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

A. Retail Store KPI
B. Shipment
C. Product Transfer
D. Product

Answer: C

Explanation:
A product transfer is an object that represents the movement of products from one location to another, such as from a warehouse to a retail store. A user needs to be assigned a product transfer for the items to be listed in the delivery task, which is a type of action plan task that allows a field rep to deliver products to a retail store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

NEW QUESTION # 21
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

A. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
B. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
C. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
D. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department

Answer: B

Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.

NEW QUESTION # 22
How is a promotion linked to a Retail Store?

A. Through an account associated with the Retail Store
B. Through a Promotion Channel record
C. Through a related list on the Retail Store Group object
D. Through a Promotion Delivery Method

Answer: C

NEW QUESTION # 23
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