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| Section | Weight | Objectives |
|---|---|---|
| Fundamental Concepts of Information Security | 15% | - Information security principles and definitions
|
| Information Security Controls (ISO/IEC 27002:2022) | 25% | - Control categories and implementation guidance
|
| Requirements of ISO/IEC 27001:2022 | 30% | - Leadership and planning
|
| Auditing Principles and Practices | 30% | - Audit preparation and planning
|
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NEW QUESTION # 122
Select a word from the following options that best completes the sentence:
To complete the sentence with the word(s) click on the blank section you want to complete so that it is highlighted in red, and then click on the application text from the options below. Alternatively, you may drag and drop the option to the appropriate blank section.
Answer:
Explanation:
Explanation:
The purpose of a management system audit is to evaluate the performance of an organization's management system.
A management system audit is an independent and systematic analysis and evaluation of a company's overall activities and performances1. It is a valuable tool used to determine the efficiency, functions, accomplishments and achievements of the company1. A management system audit can be conducted against a range of audit criteria, including (but not limited to) requirements set of in existing ISO standards2.
According to ISO 19011:2018, which provides guidelines for auditing management systems, the purpose of an audit is to enable the auditor to provide an audit conclusion that is related to the audit objectives2. The audit objectives are defined by the audit client and may include determining the extent of conformity or nonconformity of the audited management system against the audit criteria, evaluating the ability of the audited management system to ensure that the organization meets applicable statutory, regulatory and contractual requirements, identifying potential improvement opportunities for the audited management system, and facilitating continual improvement of the audited management system2.
Therefore, the correct answer is evaluate, as it best describes the purpose of a management system audit. The other options are not correct because they are not specific enough or do not reflect the intended outcome of an audit. For example, improve implies that the audit itself will enhance the performance of the management system, which is not necessarily true. Manage implies that the audit will control or direct the management system, which is not its role. Research implies that the audit will generate new knowledge or information about the management system, which is not its primary aim.
NEW QUESTION # 123
You are an experienced ISMS audit team leader guiding an auditor in training. She asks you about the grading of nonconformities in audit reports. You decide to test her knowledge by asking her which four of the following statements are true.
Answer: A,D,F,G
Explanation:
Explanation
The four statements that are true are:
*Major nonconformities may be subject to on-site follow up
*The action taken to address major nonconformities is typically more substantial than the action taken to address minor nonconformities
*Several minor nonconformities can be grouped into a major nonconformity
*Nonconformities may be graded to indicate their significance
According to ISO 19011:2018, a nonconformity is the non-fulfilment of a requirement1. Nonconformities may be graded to indicate their significance, based on the criteria established by the audit programme or the audit client2. The grading of nonconformities may use different terms or levels, such as major, minor, critical, etc., depending on the nature and context of the audit3. However, some common definitions of major and minor nonconformities are:
*A major nonconformity is a nonconformity that affects the ability of the management system to achieve its intended results, or that represents a significant breakdown of the management system4. Major nonconformities may require immediate corrective action and on-site follow up by the auditor to verify their closure5.
*A minor nonconformity is a nonconformity that does not affect the ability of the management system to achieve its intended results, or that represents an isolated lapse of the management system4. Minor nonconformities may require corrective action within a specified time frame and off-site verification by the auditor to confirm their closure5.
The action taken to address nonconformities depends on the severity and impact of the nonconformity, and the risk of recurrence or escalation. Typically, the action taken to address major nonconformities is more substantial than the action taken to address minor nonconformities, as it may involve identifying and eliminating the root cause of the problem, implementing preventive measures, and monitoring the effectiveness of the solution.
Several minor nonconformities can be grouped into a major nonconformity if they are related to the same requirement, process, or area, and if they indicate a systemic failure or a significant risk to the management system. The auditor should use professional judgment and evidence-based approach to decide whether to group or report nonconformities individually.
The other statements are false, based on the guidance of ISO 19011:2018. For example:
*Option B is false, because nonconformities can be graded using different terms or levels, depending on the criteria established by the audit programme or the audit client2. The terms 'major' and 'minor' are not mandatory or universal, but rather examples of possible grading levels3.
*Option D is false, because very minor nonconformities should not be re-graded as opportunities for improvement, but rather reported as nonconformities, as they still represent a non-fulfilment of a requirement1. An opportunity for improvement is a suggestion for enhancing the performance or effectiveness of the management system, but it is not a nonconformity or a requirement.
*Option F is false, because the grading of nonconformities does not have to be explained to the auditee at the opening meeting, but rather at the closing meeting, where the audit findings and conclusions are presented and discussed. The opening meeting is intended to provide an overview of the audit objectives, scope, criteria, and methods, and to confirm the audit arrangements and logistics.
*Option G is false, because the auditee is not always responsible for determining the criteria for grading nonconformities, but rather the audit programme or the audit client, in consultation with the auditee and other relevant parties2. The auditee is responsible for taking corrective action to address the nonconformities, and for providing evidence of their completion and effectiveness.
References: 1: ISO 19011:2018, 3.13; 2: ISO 19011:2018, 6.6.2; 3: ISO 19011:2018, 6.6.3; 4: ISO Audit Findings :Non-conformance - AUVA Certification1; 5: Annex III: Nonconformity grading - FSSC2; : ISO
27001 Certification - Major vs. Minor Nonconformities - Advisera3; : GUIDANCE FOR ADDRESSING AND CLEARING NONCONFORMITIES - SADCAS4; : ISO 19011:2018, 6.2; : ISO 19011:2018, 3.14; :
ISO 19011:2018, 6.7; : ISO 19011:2018, 6.4; : ISO 19011:2018, 6.7.2; : ISO 19011:2018; : ISO 19011:2018; :
ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO
19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]
NEW QUESTION # 124
Select the words that best complete the sentence below to describe audit resources:
Answer:
Explanation:
Explanation
According to ISO 19011:2018, clause 5.3, the person responsible for managing the audit programme should determine the resources necessary for the audit programme, such as the audit team members, the budget, the time, the tools, etc. The audit resources should be sufficient and appropriate to ensure the quality and effectiveness of the audit programme and the audit results. The audit resources include the following elements12:
Essential resources: These are the resources that are required to conduct the audit programme and the individual audits, such as the audit documents, the audit methods, the audit tools, the audit schedule, the audit budget, etc. The essential resources should be identified and allocated based on the audit objectives, scope, and criteria, and the availability and cooperation of the auditee. The essential resources should also be reviewed and updated as necessary to reflect any changes or deviations in the audit programme or the individual audits.
Competent personnel: These are the audit team members who have the appropriate knowledge, skills, and experience to conduct the audit effectively and efficiently, and to provide credible and reliable audit results and recommendations. The competent personnel should include the audit team leader, the auditors, and any technical experts or observers who support the audit team. The competent personnel should be selected and appointed based on the audit objectives, scope, and criteria, and the specific competence requirements for the audit programme and the individual audits. The competent personnel should also be independent and impartial, and avoid any conflicts of interest or self-interest that may affect the audit results or the audit decisions.
References:
ISO 19011:2018 - Guidelines for auditing management systems, clause 5.3 PECB Candidate Handbook ISO 27001 Lead Auditor, page 19
NEW QUESTION # 125
During discussions with the individual(s) managing the audit programme of a certification body, the Management System Representative of the client organisation asks for a specific auditor for the certification audit. Select two of the following options for how the individual(s) managing the audit programme should respond.
Answer: C,E
Explanation:
According to ISO/IEC 17021-1, which specifies the requirements for bodies providing audit and certification of management systems, a certification body should ensure that its auditors are competent, impartial, and independent from the auditee organization2. Therefore, if a Management System Representative of a client organization asks for a specific auditor for the certification audit, the individual(s) managing the audit programme should respond in a way that does not compromise these principles or create any conflict of interest or undue influence2. Two possible ways to respond are to state that his request will be considered but may not be taken up, as there may be other factors that affect the auditor selection process; or to advise him that the audit team selection is a decision that the audit programme manager needs to make based on the resources available, such as auditor availability, competence, location, etc2. The other options are not suitable ways to respond in this situation. For example, advising him that his request can be accepted may raise doubts about the objectivity and credibility of the auditor and the certification body; suggesting that he chooses another certification body may imply that his request is unreasonable or unethical; and suggesting asking the certification body management to permit his request may suggest that there is room for negotiation or manipulation in auditor selection2. Reference: ISO/IEC 17021-1:2015 - Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements
NEW QUESTION # 126
You are performing an ISMS audit at a European-based residential
nursing home called ABC that provides healthcare services. You find all nursing home residents wear an electronic wristband for monitoring their location, heartbeat, and blood pressure always. You learned that the electronic wristband automatically uploads all data to the artificial intelligence (AI) cloud server for healthcare monitoring and analysis by healthcare staff.
The next step in your audit plan is to verify that the information security policy and objectives have been established by top management.
During the audit, you found the following audit evidence.
Match the audit evidence to the corresponding requirement in ISO/IEC 27001:2022.
Answer:
Explanation:
NEW QUESTION # 127
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