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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings, webinars, and town halls15-20%- Configure meeting policies and settings
  • 1. Manage meeting apps, polls, and breakout rooms
  • 2. Configure audio and video settings
  • 3. Manage meeting experiences and features
- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
- Configure webinars and town halls
  • 1. Set up event types and registration
  • 2. Manage event production and attendee experience
Topic 2: Plan and design collaboration communications systems20-25%- Plan and design Teams meetings
  • 1. Plan audio conferencing
  • 2. Plan requirements for meetings, webinars, and town halls
  • 3. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 4. Plan meeting policies and settings
- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan room systems and peripherals
  • 3. Plan management and monitoring solutions
- Plan and design Teams Phone
  • 1. Plan call routing and policies
  • 2. Plan licensing requirements
  • 3. Plan emergency calling and routing
  • 4. Plan Teams Phone connectivity and numbering
Topic 3: Configure and manage Teams Phone30-35%- Configure phone numbers and connectivity
  • 1. Configure Direct Routing and Operator Connect
  • 2. Assign and manage numbers
- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies
- Manage emergency calling and compliance
  • 1. Configure emergency locations and routing
  • 2. Manage call recording and compliance
Topic 4: Configure and manage Teams Rooms and devices20-25%- Monitor and maintain device health
  • 1. Use monitoring and management tools
  • 2. Troubleshoot device and connectivity issues
- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates
- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q21-Q26):

NEW QUESTION # 21
You have a Microsoft Teams Phone deployment.
You assign a Microsoft 365 E5 license to a user named User1.
You need to enable User! for Direct Routing.
Which PowerShell cmdlet should you run?

Answer: C


NEW QUESTION # 22
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
* Pattern:

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