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| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 23% | - Visit Execution Process - Photo Capture and Survey - Inventory Check and Product Listing - Promotion Check and Promotion Details - Order Capture and Order Submission - Visit Tasks and Task Types |
| Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - Mobile Configuration - User Setup and Permissions - Reports and Dashboards |
| Store Execution | 15% | - Assortment Monitoring - Planogram Compliance - Store Survey and Feedback - Store Execution Process |
| Visit Planning | 23% | - Territory Management - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Visit Planning Process |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey - Configuration of Promotion Checks and Promotion Details |
| Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Assortment Monitoring |
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NEW QUESTION # 84
Which three fields are available on the Retail Store object that differentiate them from the Account object?
Answer: B,C,D
Explanation:
The Retail Store object includes retail-execution-specific attributes such as Delivery Method, Preferred Visit Hours, and Payment Method, which provide operational details required for managing field sales and distribution activities.
Delivery Method describes how orders are delivered to the store and supports logistics and Direct Store Delivery planning. Preferred Visit Hours identifies the periods during which field representatives should ideally visit the outlet and contributes to effective visit and route planning. Payment Method records the payment arrangement applicable to the retail location and supports store-specific commercial execution.
Salesforce ' s Retail Store data model explicitly includes fields corresponding to DeliveryMethod, PreferredVisitHoursText, and PaymentMethodId. It also contains attributes for delivery frequency, opening and closing times, recommended visit frequency, pricing strategy, primary contact, priority, and related retail- location information.
Shipping Address is a standard concept already available in the Account data model and therefore does not serve as a distinguishing Retail Store attribute. Operating Hours are handled through the broader operating- hours model and relationship rather than being one of the three specific Retail Store fields represented by the choices.
These store-specific attributes allow Agentforce Consumer Goods to distinguish the operational requirements of an individual physical outlet from its parent customer Account.
Study Guide Topics:Data Setup - > Retail Store - > Delivery Method - > Preferred Visit Hours - > Payment Method
NEW QUESTION # 85
Universal Containers (UC) is using Communications Cloud and would like to introduce a limited-time offer to their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which two options should a Consultant configure to meet this requirement?
Answer: B,D
Explanation:
The requirement is to introduce a limited-time offer that is available on the website (digital channel/DC APIs) and, once claimed, grants a 10% discount for three months.
This is the definition of a Promotion that uses a Time Plan to define the duration of the discount.
Promotion (A):
In Salesforce Industries CPQ, a Promotion is the container entity used to define a marketing offer that modifies the price of a product (in this case, a 10% discount).
The Promotion entity is what is typically exposed to digital channels (like the website via DC APIs) for customers to claim or qualify for. The search results confirm that Promotions are used to "apply temporary changes to product pricing, bundles, and product structure".
Time Plan (B):
The Time Plan is a sub-feature of Promotions (or Price Lists) that defines the duration for which the commercial change (the 10% discount) is active.
The requirement states the discount is only for "three months." A Time Plan is specifically configured to start the discount upon activation and automatically end it after the defined period (3 months), ensuring the billing system correctly handles the price change back to the original rate.
D (Discount) is a result of the configuration, not the feature itself. The discount value (10%) is defined within the promotion.
C (Offering) is a synonym often used for a product or bundle, but it does not specify the limited-time discount mechanism required.
NEW QUESTION # 86
A Field Sales Manager is trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
Answer: C
Explanation:
The Store Performance Dashboard is designed for sales managers who need to evaluate store-level Retail Execution performance and identify locations requiring intervention. It provides consolidated analysis of store KPIs, compliance trends, visits, and business performance rather than limiting the analysis to one representative, product, or individual visit.
Salesforce describes the Store Performance dashboard as answering two fundamental questions: how stores are performing based on Retail Execution KPIs and which stores need attention. It also provides correlation analysis showing how Retail Execution KPIs affect store performance and how store visits influence compliance and revenue.
The underlying metrics include Average Store Compliance and changes in compliance over the selected comparison period. Salesforce calculates these measurements from Retail Visit KPI records, allowing managers to identify stores whose compliance is deteriorating relative to an earlier period. Metrics such as facing compliance, price compliance, share-of-shelf compliance, inventory compliance, and out-of-stock compliance can contribute to the analysis.
Consequently, the Store Performance Dashboard provides the appropriate management-level view for locating stores with declining Retail Execution KPI performance.
Study Guide Topics:Analytics - > Store Performance - > Retail Execution KPIs - > Compliance Trends - > Stores Needing Attention
NEW QUESTION # 87
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
Answer: B
Explanation:
For a scalable Visit Recommendation strategy, Salesforce recommends implementing the selection logic through an Apex class. Visit Recommendations can use programmable logic to determine which stores should receive recommendations based on organization-specific criteria, and Apex is appropriate when the strategy must operate at business scale.
Salesforce allows an Apex class to select the stores for which Einstein should provide Visit Recommendations. The Apex method is exposed to automation by using @InvocableMethod, after which the class can be invoked from the Visit Recommendation strategy or from an autolaunched flow.
Salesforce also supports a Flow strategy for Visit Recommendations, but its documentation specifically notes that the flow-only method is not scalable for a business use case and recommends using Apex for scalable implementations. An Apex implementation gives developers greater control over bulk processing, complex filtering, reusable business logic, and Salesforce governor-limit considerations.
The strategy can return the recommended Store IDs and recommendation reasons so sales managers and field representatives understand both which stores should be visited and why those stores have been prioritized.
Workflow and Process Builder are not the architecture Salesforce defines for this Visit Recommendation capability.
Study Guide Topics:Visit Planning - > Einstein Visit Recommendations - > Apex - > Invocable Methods - > Scalable Recommendation Strategies
NEW QUESTION # 88
How would an order template for frequently bought products be created for a particular outlet?
Answer: A
Explanation:
For a particular retail outlet, frequently ordered products can be modeled through Store Product records and marked as Favorite. Store Product establishes the product-to-store relationship and provides outlet-specific ordering attributes that streamline repetitive order capture.
Salesforce ' s Consumer Goods data model includes both Is Favorite and Default Order Quantity on Store Product. This allows a frequently purchased SKU to be marked as a preferred product for the store and assigned the quantity that is normally ordered.
Salesforce Trailhead demonstrates this configuration directly. Administrators or sales managers associate products with a store or In-Store Location, select the Favorite checkbox, and optionally enter a Default Order Quantity. During order capture, field representatives can sort or filter for favorite products, helping them quickly locate the outlet ' s commonly purchased items and replenish them using the expected quantities.
This approach is outlet-specific because the favorite designation resides on the relationship between the product and the Retail Store rather than globally on Product2. It therefore accommodates situations where the same product may be frequently purchased by one store but not another.
Saved carts and Account-level assortment records do not provide this same store-specific favorite-product mechanism.
Study Guide Topics:Visit Execution - > Order Capture - > Store Product - > Favorite Products - > Default Order Quantity
NEW QUESTION # 89
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