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Salesforce MC-202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Marketing Automation26%- Recommend automation solutions
- Build solutions in Automation Studio
- Build solutions in Journey Builder
Topic 2: Subscriber and Data Management26%- Import and manage subscriber data
- Design and configure Data Extensions
- Configure segmentation tools
- Troubleshoot send and data issues
Topic 3: Content Creation and Delivery24%- Manage and organize campaign content
- Select appropriate tools for sending
- Create and customize email content
- Configure send settings
Topic 4: Email Marketing Best Practices10%- Evaluate deliverability factors
- Subscriber acquisition and retention
- Design effective emails and programs
Topic 5: Insights and Analytics14%- Analyze campaign performance
- Leverage analytics and Einstein features
- Create and configure reports

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Salesforce Certified Marketing Cloud Email Specialist Sample Questions (Q105-Q110):

NEW QUESTION # 105
Northern trail Outfitters (NTO) is designing a journey for its platinum loyalty members. There are more than
2 million NTO loyalty but 100,000 of them qualify as Platinum. NTO stores all loyalty memberinformation in a single data extension.
What is the optimal segmentation process that NTO should use to ensure only Platinum members receive the journey emails?

Answer: A

Explanation:
For segmenting Platinum loyalty members from a larger data extension, the optimal process is to use Automation Studio to run a query. This query will filter the specific 100,000 Platinum members into a new data extension, ensuring only the qualified members are included in the journey.
Reference:Salesforce Marketing Cloud Documentation on Automation Studio SQL Queries


NEW QUESTION # 106
Northern Trail Outfitters wants to ensure a group of subscribers never receive a promotional email.
Which configuration ensure these subscribers do NOT receive these emails?

Answer: A

Explanation:
Configuring an Auto-Suppression list for the Commercial classification ensures that a group of subscribers isautomatically excluded from receiving promotional emails. This method provides a straightforward way to manage suppression across all relevant email sends, preventing promotional emails from being sent to these subscribers. Further details can be found intheAuto-Suppression Lists documentation.


NEW QUESTION # 107
The website team at North Trail Outfitter has noticed performance issues on the site when the marketing team sendspromotional emails.
What should the marketer do to prevent this problem?

Answer: A

Explanation:
Send Throttling allows marketers to control the rate at which emails are sent, thereby preventing performance issues on the website caused by sudden spikes in traffic. By configuring send throttling, Northern Trail Outfitters can spread out the email send over a period of time, reducing the load on their website. For detailed information, refer to theSend Throttling documentation.


NEW QUESTION # 108
A healthcare company imports its patient portal registrations at the parent level business unit (BU).
Themarketing team would like to ensure individual office locations have access to this data without giving access to the parent level BU.
What should the marketing team do in Automation Studio to ensure data is available at the child BU level?

Answer: A

Explanation:
To ensure that individual office locations have access to patient portal registration data without accessing the parent level BU, the marketing team can use the filter activity after the fileimport to populate shared data extensions. These shared data extensions can be set up to be available to child BUs, allowing data access while maintaining data security and separation between BUs.
References:
Salesforce Marketing Cloud Documentation on Shared Data Extensions
Salesforce Marketing Cloud Documentation on Filter Activities


NEW QUESTION # 109
Northern Trail Outfitters (NTO) wants to test Einstein Recommendations against the company's static product recommendations in a product return confirmation email. Next, NTO needs to evaluate the results and choose the winning option forfuture confirmations.
Which journey type is best suited to run this test?

Answer: A

Explanation:
A Multi-Step journey is best suited for testing Einstein Recommendations against static product recommendations in a product return confirmation email. This type of journey allows you to set up a series of steps or stages, including A/B testing or split activities, to test different content variations and measure their performance over time. By using a Multi-Step journey, NTO can create different paths within the journey for recipients to receive either Einstein Recommendations or static recommendations. The results can then be compared to determine the more effective recommendation strategy.
Reference:Salesforce Marketing Cloud Documentation - Journey Builder


NEW QUESTION # 110
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