PEGACPDC25V1 PrüfungGuide, Pegasystems PEGACPDC25V1 Zertifikat - Certified Pega Decisioning Consultant 25

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Pegasystems PEGACPDC25V1 Prüfungsplan:

Thema	Einzelheiten
Thema 1	Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Thema 2	Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Thema 3	Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Thema 4	AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Thema 5	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Thema 6	Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.

>> PEGACPDC25V1 Fragen&Antworten <<

Pegasystems PEGACPDC25V1 Probesfragen & PEGACPDC25V1 Online Prüfungen

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Pegasystems Certified Pega Decisioning Consultant 25 PEGACPDC25V1 Prüfungsfragen mit Lösungen (Q27-Q32):

27. Frage
MyCo, a telecom company, wants to introduce a new group of offers called Tablets for all customers. As a decisioning architect, which two valid actions do you create? (Choose Two)

A. Tablet operating system
B. Tablet serial number
C. Netflix subscription for 12 months
D. 5% discount on the price

Antwort: A,D

28. Frage
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Antwort:

Begründung:

29. Frage
U+ Bank, a retail bank, has recently implemented a project in which qualified customers see mortgage offers when they log in to the web self-service portal.
Currently, only the customers who satisfy the following engagement policy conditions receive the Fifteen- year fixed-rate mortgage offer:
The bank decides to make two changes:
1. Update the suitability condition for the Fifteen-year fixed-rate mortgage offer.
2. Introduce a new offer , Twenty-year fixed-rate mortgage.
The following table shows the new engagement policy conditions for both mortgage offers:

What is the best practice to fulfill this change management requirement in the Business Operations Environment?

A. Create two change requests: one in the Pega Customer Decision Hub portal and the other in the 1:1 Operations Manager portal.
B. Create a single change request in the Pega Customer Decision Hub portal.
C. Create two change requests in the 1:1 Operations Manager portal.
D. Create a single change request in the 1:1 Operations Manager portal.

Antwort: D

Begründung:
According to the best practice, a single change request should be created in the 1:1 Operations Manager portal, because both changes are related to the engagement policies and propositions that are managed in this portal. The Pega Customer Decision Hub portal is used to design and test the decision strategies, not the engagement policies and propositions. Verified References: Pega Decisioning Consultant | Pega Academy

30. Frage
U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

A. Create an internal email treatment and import the email content HTML.
B. Create an external email treatment and use Customer Decision Hub to design the email.
C. Create an internal email treatment and use Customer Decision Hub to design the email.
D. Create an external email treatment and use an external tool to design the email.

Antwort: D

Begründung:
To implement this requirement, you need to create an external email treatment and use an external tool to design the email. An external email treatment is a type of treatment that allows you to use a third-party email service provider to send emails to your customers. You can configure the external email treatment with the name of the provider, the authentication details, and the template ID that corresponds to the email content that you design using an external tool. This way, you can leverage your existing tools and processes for sending emails, while still using Customer Decision Hub to select the best actions and treatments for your customers.
Verified References: Pega Academy - Decisioning Consultant - Creating external treatments

31. Frage
A mortgage company defines a new suppression policy to limit promotional emails for home loan offers. The policy is complete, but it must be applied to all to home loan actions. The implementation team must associate this policy with the appropriate business structure.
Where should the team associate the contact policy to apply it to home loan promotions?

A. The Constraints tab to edit customer contact limits for email channels.
B. The Engagement policy tab to apply the policy to home loan action group.
C. The Contact policy configuration to update outcome tracking preferences only.
D. The Designer settings to modify global suppression rules for home loan action group.

Antwort: B

32. Frage
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