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| Section | Weight | Objectives |
|---|---|---|
| Analytics and Einstein for Education Cloud | 10% | - Describe Education Einstein capabilities - Determine reporting and analytics solutions for an Education Cloud implementation |
| Student Success and Support | 22% | - Explain Advising data model and relationships - Configure Student Success - Determine the correct tools and methods to support Student Success and Support |
| Recruitment and Admissions | 17% | - Determine the correct tools and methods to support Recruitment and Admissions - Configure Recruitment and Admissions - Explain Student data model and relationships |
| Advancement | 11% | - Explain Advancement data model and relationships - Determine the correct tools and methods to support Advancement operations |
| Education Cloud Integration and Data Management | 15% | - Determine integration patterns for an Education Cloud implementation - Explain data migration strategies - Describe data management considerations |
| Stakeholder Management and Ecosystem | 5% | - Identify the appropriate stakeholders for a project - Explain the Education Cloud Ecosystem |
| Education Cloud Settings and Configuration | 20% | - Determine the correct settings and configuration for a deployment - Describe the capabilities of Education Cloud - Explain the Education Cloud architecture and concepts - Explain how to set up and configure an Education Cloud org |
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NEW QUESTION # 33
A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?
Answer: C
Explanation:
Explanation
The consultant should package the customizations, refresh the sandbox, and reinstall the customization as the first step to avoid any issues when deploying from a sandbox environment that is a different version from the production org. Packaging the customizations means creating an unmanaged package that contains all the components and metadata that are part of the custom solution. Refreshing the sandbox means creating a new copy of the sandbox environment from the production org. Reinstalling the customization means installing the unmanaged package into the refreshed sandbox environment. This step can help avoid any issues that may arise from deploying from a sandbox environment that is a different version from the production org, such as compatibility errors, missing dependencies, or data loss. Manually updating the production org by installing the release update from GitHub, submitting a case to Salesforce Support to update the production org, or deploying the customizations into the production org via change sets are not steps that the consultant should take first to avoid any issues when deploying from a sandbox environment that is a different version from the production org. References:
https://help.salesforce.com/s/articleView?id=sf.packaging_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_create.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/te
NEW QUESTION # 34
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team ' s content.
What should a consultant recommend to meet this requirement?
Answer: B
Explanation:
Marketing Cloud Business Unit is a solution that the consultant can recommend to meet the requirement of centralizing email communications for alumni and allowing departments across the university to only view their team's content. Marketing Cloud Business Unit is a feature that allows users to segment their Marketing Cloud account into separate units based on different criteria, such as brands, regions, products, or teams.
Marketing Cloud Business Unit can be used to control access to data, content, subscribers, reports, and settings for each unit. Marketing Cloud Business Unit can help the university create a centralized email communication strategy for alumni while maintaining data security and visibility for each department.
Salesforce Data Management Platform, Einstein Account-Based Marketing, and Pardot Business Unit are not solutions that can meet the requirement of centralizing email communications for alumni and allowing departments across the university to only view their team's content. References:
https://help.salesforce.com/s/articleView?id=sf.mc_overview_business_units.htm & type=5
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics/marketing-cloud-basics- business-units
NEW QUESTION # 35
How should a consultant prepare for a successful Education Cloud discovery session with an institution?
Answer: D
NEW QUESTION # 36
A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.
Which solution should a consultant recommend?
Answer: A
Explanation:
Accounting Subledger is a solution that allows education institutions to synchronize fundraising data between Advancement and Finance departments. It enables them to create accounting-ready summaries of donations and other transactions from Salesforce and export them to their accounting systems1. This solution can help the college avoid manual data entry, reduce errors, and streamlinethe allocation of donations. References: Salesforce Education Cloud Academy: Consultant Fundamentals, [Accounting Subledger Overview]
NEW QUESTION # 37
A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer's existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?
Answer: C
Explanation:
Enabling Education Cloud in Existing Environment:
To enable Education Cloud in an existing Salesforce environment, the consultant needs to start by configuring the necessary settings within the Salesforce setup.
Steps to Enable Education Cloud:
Access Setup: Log in to the Salesforce org and navigate to Setup.
Search for Education Cloud Settings: In the Quick Find box, type "Education Cloud" and select the relevant settings to enable the features.
Configure Features: Enable and configure the desired Education Cloud features such as Student Success Hub, Admissions Connect, and more.
Testing in Sandbox: Initially, perform these steps in a sandbox environment to ensure everything works correctly before deploying to production.
Verification:
Ensure all necessary Education Cloud components are enabled and configured correctly.
Conduct thorough testing in the sandbox to validate functionality.
Reference:
Salesforce Help: Enable Education Cloud
NEW QUESTION # 38
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