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NEW QUESTION # 45
The following statements are related to audit methods. Review each one and select the two that are true:
Answer: B,D
Explanation:
The correct answers are B and D .
B is correct because, during remote or virtual auditing, the auditor must respect confidentiality, information security, privacy, and auditee permissions. Recording people, taking screenshots, or capturing documents should only be done with permission from the auditee. This aligns with audit principles such as confidentiality, professional care, and information security .
D is correct because auditors should use a combination of audit methods to obtain reliable audit evidence.
Audit methods may include interviews, observation of activities, review of documents and records, sampling, remote communication tools, site tours, and review of environmental performance data. Using more than one method helps verify evidence and improves audit confidence.
The other options are incorrect:
A is incorrect because virtual audit evidence is not limited to human interaction. Evidence may also be collected through document review, records, photographs, video, data systems, monitoring reports, permits, procedures, and other non-interactive sources.
C is incorrect because audit sampling methods are determined by the auditor or audit team based on audit objectives, scope, criteria, risk, and available evidence. They do not need to be agreed by the auditee, although the auditee may need to provide access to relevant information.
E is incorrect because auditors are not automatically entitled to take copies of procedures or records off-site.
Taking copies depends on confidentiality rules, certification body procedures, legal restrictions, and auditee permission.
F is incorrect because audit evidence from top management interviews still requires verification where possible. Interview evidence should normally be corroborated using records, observed practices, objectives, environmental performance data, compliance obligations, or other audit evidence. Top management status does not remove the need for verification.
Therefore, the two true statements are B and D .
NEW QUESTION # 46
Mobile Shine Co. is an organisation that provides mobile car cleaning services at customers ' premises. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan for a surveillance audit from the certification body includes the continual improvement, and the auditor requests the most recent minutes from the management review meeting.
Which six statements would represent output audit evidence for the management review?
Answer: A,B,C,E,H,J
Explanation:
In accordance with ISO 14001:2015 Clause 9.3 (Management Review), management review outputs must include decisions and actions related to continual improvement opportunities, needed changes to the environmental management system, implications for the strategic direction of the organization, and resource allocations.
The six selected options represent direct outcomes, actions, and decisions resulting from top management evaluation during a management review:
* Decisions related to continual improvement opportunities (Option A): Mandated management review output under Clause 9.3.
* Changes in the EMS documentation (Option B): Decisions regarding system updates and documentation modifications under Clause 9.3.
* Plan to prioritise environmental improvement as a business strategy (Option E): Direct alignment of EMS direction with top management strategic business planning.
* Allocation of a bigger budget for the EMS department (Option H): Decision on needed resources to support management system effectiveness.
* Procurement of new spill kits for operators (Option I): Specific operational action item and resource provision decided by leadership.
* Updated environmental signs in the production facility (Option J): Action item determined by top management to address operational controls and awareness.
Conversely, Option C (Report of performance of EMS objectives), Option D (Changes to significant aspects), Option F (Minutes of previous reviews), and Option G (Staff feedback) represent inputs to the management review process rather than decisions/outputs resulting from it.
References: ISO 14001:2015 Clause 9.3 (Management Review - Inputs and Outputs), Annex A.9.3, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Evaluating Management Review Records).
NEW QUESTION # 47
You have been nominated as audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months.
The audit program manager asks you to review the answer provided by ABC to a nonconformity raised by another auditor during the last surveillance audit carried out eight months ago.
The nonconformity reads as follows:
*"ABC does not always communicate its relevant environmental requirements to external providers.
Evidence: A two-month contract signed with a new external provider of the maintenance for ABC's buses did not contain any relevant environmental requirements."* Which two would you consider to be the best corrective actions from ABC?
Answer: C,E
Explanation:
The correct answers are A and B.
The nonconformity concerns ABC's failure to communicate relevant environmental requirements to an external provider. This relates mainly to ISO 14001:2015 Clause 8.1 - Operational planning and control, which requires the organisation to ensure that outsourced processes are controlled or influenced and that relevant environmental requirements are communicated to external providers.
A). We revised the contract to add the relevant environmental requirements - Correct This is the immediate correction. The specific contract that caused the nonconformity has been amended so that the maintenance provider receives the relevant environmental requirements.
B). We revised the procurement process - Correct
This is the stronger systemic corrective action. Revising the procurement process helps prevent recurrence by ensuring future contracts or purchasing arrangements include relevant environmental requirements before external providers are approved or work begins.
The other options are less suitable:
C may be useful background work, but it does not directly correct the failure to communicate requirements.
D is only a future discussion, not a completed corrective action.
E may help verify effectiveness later, but it is not the corrective action itself.
F may support implementation, but training alone is weaker than changing the process that allowed the omission.
Therefore, the best corrective actions are A and B.
NEW QUESTION # 48
The following four statements relate to planning to respond to emergencies. Each statement is divided into two parts. Match the first part to the corresponding second part of each statement:
Answer:
Explanation:
Explanation:
Post-emergency evaluations - A
Actions required - B
Periodic testing - C
Training - D
This question relates to ISO 14001:2015 Clause 8.2 - Emergency preparedness and response , which requires an organization to establish, implement, and maintain processes needed to prepare for and respond to potential emergency situations.
The correct matching is:
Post-emergency evaluations # to implement corrective actions
After an emergency or emergency drill, the organization should review what happened, evaluate the effectiveness of the response, and take corrective action where weaknesses or failures are identified.
Actions required # to mitigate impacts
Emergency planning must define actions needed to prevent or reduce adverse environmental impacts, such as spill containment, isolation of hazardous materials, shutdown procedures, or notification of relevant parties.
Periodic testing # of emergency plans
Emergency response arrangements should be tested periodically where practicable, for example through drills, simulations, or spill-response exercises.
Training # of emergency response personnel
Personnel involved in emergency response must be trained so they understand their roles, responsibilities, communication routes, and response procedures.
The two unused options - communication processes and including contact details - may be relevant to emergency planning generally, but they do not best complete the four statements shown in this question.
NEW QUESTION # 49
A large chemical organisation, CrackerPRO, has a plant located in a rural area surrounded by livestock farms.
When cleaning several vessels 4-5 times per day, it releases water vapor with a strong acidic smell lasting for
10 minutes each time.
You are conducting a second-stage initial certification audit at the plant. When auditing the processes of assessing impacts and identifying environmental aspects with the Environmental Supervisor, you find that the emission of that acidic vapor has not been evaluated as a significant aspect. During further auditing, you learn that neighbouring farmers have made repeated complaints in the last 6 months about the acid smells and reported an increase in animals becoming sick as a result.
The Environmental Supervisor states that the farmers are looking for financial compensation from the company which their lawyers are resisting. She insists that no legal requirements have been broken and that all complaints have been rejected.
You raise a nonconformity against ISO 14001. Based on the scenario, select one of the options which would constitute an acceptable nonconformity.
Answer: C
Explanation:
The correct answer is B .
This scenario relates most directly to ISO 14001:2015 Clause 6.1.2 - Environmental aspects . The organisation must determine the environmental aspects of its activities, products and services that it can control or influence, and identify those that have or can have significant environmental impacts.
The acidic vapour release occurs 4-5 times per day , creates a strong acidic smell, and has led to repeated complaints from neighbouring farmers who allege impacts on livestock. This is strong audit evidence that the organisation should have reviewed whether the emission is a significant environmental aspect. Simply rejecting the complaints or saying no legal requirement has been broken does not remove the need to evaluate the environmental aspect and its potential impact.
Why B is correct:
CrackerPRO failed to adequately review the significance of acidic vapour emissions when new evidence became available through complaints and reported impacts from interested parties. This supports a nonconformity against Clause 6.1.2 .
Why the other options are not the best answer:
A). Clause 7.4.3 - External communication is not the strongest finding because the key failure is not simply communication with farmers; it is the failure to evaluate the environmental aspect properly.
C). Clause 4.2.c - Interested parties and compliance obligations is not correct because farmers' needs and expectations do not automatically become compliance obligations. The organisation must determine which needs and expectations become compliance obligations.
D). Clause 6.1.3 - Compliance obligations is not supported because the scenario says no legal requirements have been broken, and there is no clear evidence of a specific compliance obligation that was not met.
Therefore, the acceptable nonconformity is B - Clause 6.1.2 .
NEW QUESTION # 50
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