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>> Examcollection PECB ISO-14001-Lead-Auditor Questions Answers <<
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NEW QUESTION # 12
An oil organisation has a natural gas treatment plant on land crossed by several small rivers. On one particular day, after heavy rainfall for 48 hours, some of those rivers burst their banks and flooded the water treatment facilities of the plant. The oil-contaminated water reached some scarcely populated areas nearby.
Soon after, an internal audit was carried out to particularly analyse this event that was considered a nonconformity. There were no records of such heavy rainfall in the past 200 years.
Which three of the following actions are 'corrections'?
Answer: D,E,G
NEW QUESTION # 13
You are leading a recertification audit of XM, a manufacturer of cosmetics products. After the initial certification, XM moved to another site.
After the opening meeting, you are visiting the new site with the production manager (PM). The dialogue is as follows:
You: It seems that you are doing some work in the right-hand corner of the site.
PM: Yes, when we moved to this site, there was a very old, three-stories high building; it was almost empty, and we decided to demolish it and to build a new office for the administrative personnel. DEMO services are doing the job, which is almost over.
You: Do you know what the old building was used for?
PM: I was told that it was a warehouse for chemical storage, including a laboratory and toilets for the personnel. It had also a chimney, I do not know what for.
You: Did you consider it necessary to refer to some parts of the EMS for this work?
PM: No, we were busy moving all equipment and materials to the new site, we did not have time to care about something that was going to disappear.
Which four audit trail issues would you follow?
Answer: A,C,D,G
Explanation:
According to ISO 14001:2015:
Clause 6.1.2 & 6.1.4 (Environmental aspects and planning actions): demolition impacts must be identified and controlled (C).
Clause 8.1 (Operational planning and control): control of outsourced processes (supervision and contract requirements) (B, E).
Clause 9.1.2 (Compliance obligations): regulatory approvals for demolition (H).
The subcontractor's internal policies (A, D, F, G) are generally not part of XM's EMS obligations.
Reference: ISO 14001:2015 Clauses 6.1.2, 6.1.4, 8.1, 9.1.2.
NEW QUESTION # 14
You work for a certification body. In two months, you will have to lead an audit of a pharmaceutical organisation, ABC, that manufactures vaccines to combat a pandemic. When planning the audit team, you select one of the certification body auditors who is professionally qualified in Biochemistry and Pharmacy.
However, she is not fully aware of all legal applicable requirements. You recommend the certification body hire a compliance expert to assist the audit team. In which two clauses of ISO 14001:2015 would you consider that auditors may need the help of the expert?
Answer: A,D
Explanation:
According to ISO 14001:2015:
Clause 4.2:
The organization must understand the needs and expectations of interested parties, which includes regulatory bodies and applicable legal requirements. Legal expertise may be necessary to fully assess this.
Clause 9.1.2:
The organization must evaluate compliance obligations, which requires understanding applicable legal requirements.
Legal compliance evaluation often requires specialized legal or regulatory knowledge, especially in highly regulated sectors like pharmaceuticals.
Reference: ISO 14001:2015 Clauses 4.2 and 9.1.2.
NEW QUESTION # 15
The audit team leader presents the audit outcome at the closing meeting attended by the Chief Executive and the senior managers of a care home. The agenda involves the reporting of a low number of minor nonconformities in the EMS to ISO 14001. It becomes clear to the audit team leader and team members that the Chief Executive becomes increasingly agitated as the meeting progresses.
Before the audit team leader can present a summary of the audit results, the Chief Executive interrupts the report and angrily claims that the whole process is flawed and that the organisation has wasted its time on trying to get certification because it has chosen the wrong certification body.
Select the one option you would take as the audit team leader in response to the situation.
Answer: B
Explanation:
The correct answer is B .
At a closing meeting, the audit team leader must remain professional, calm, impartial, and in control of the audit process. If a senior manager becomes angry or challenges the audit process, the best response is to de- escalate the situation and give the person an opportunity to explain their concerns without disrupting the formal closing meeting.
B is correct because taking a short break and holding a separate discussion with the Chief Executive allows the audit team leader to listen, clarify misunderstandings, and manage the conflict professionally. After that, the closing meeting can continue in a controlled manner.
This approach is consistent with good audit practice under ISO 19011 audit principles , especially professional care, fair presentation, diplomacy, and effective communication. Differences of opinion about audit findings should be discussed and, where possible, resolved. If they cannot be resolved, they should be recorded.
The other options are not the best response:
A is too abrupt because the issue may be resolved through calm discussion without ending the meeting.
C is unnecessary at this stage because the audit team leader should first try to manage the situation professionally.
D may escalate the conflict because it sounds confrontational and does not address the Chief Executive's concern.
Therefore, the best action is B. Suggest that a meeting break is taken to allow a separate meeting with the Chief Executive to discuss his concerns.
NEW QUESTION # 16
A large public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2, Objectives and planning to achieve them. The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three, because plastic and paper were disposed of together. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
Answer: A,B,C,E,F,H
Explanation:
The correct answers are A, B, D, E, F and H .
This question relates to ISO 14001:2015 Clause 6.2 - Environmental objectives and planning to achieve them , especially Clause 6.2.1 and Clause 6.2.2 .
For environmental objectives, the organisation must ensure that objectives are consistent with the environmental policy, measurable where practicable, monitored, communicated, and updated as appropriate.
When planning how to achieve environmental objectives, the organisation must determine what will be done, what resources will be required, who will be responsible, when it will be completed, how the results will be evaluated, including indicators for monitoring progress, and how actions to achieve objectives can be integrated into business processes.
A). Who was responsible for the completion of the plan? - Correct
The action plan should identify who is responsible for achieving the objective.
B). Is it consistent with the environmental policy? - Correct
The objective and related action plan should support the environmental policy, such as pollution prevention, environmental protection, compliance obligations, and improvement of environmental performance.
D). How did you measure it? - Correct
The objective should be measurable where practicable. For waste separation, measurement could include quantities of paper, plastic, metal, and food waste separated, contamination rates, or disposal/recycling records.
E). Were actions integrated into the organisation's business processes? - Correct ISO 14001 expects the organisation to consider how actions to achieve environmental objectives can be integrated into business processes. For a library, this may include cleaning routines, waste collection contracts, staff instructions, signage, and user-facing waste segregation points.
F). Did you define any method for monitoring progress? - Correct
The organisation should determine how progress toward the environmental objective will be monitored, such as periodic waste checks, contractor reports, internal inspections, or monthly waste data review.
H). Did you estimate what resources would you need? - Correct
The action plan should identify required resources. This could include separate bins, labels, staff time, communication materials, waste contractor arrangements, or training.
The two options not selected are:
C). How was progress of the plan being monitored? - Not selected
This is very similar to option F , but option F is the stronger wording because it asks whether a method for monitoring progress was defined as part of the planning process.
G). Was it approved by the Director? - Not required
ISO 14001 requires roles, responsibilities, resources, monitoring, evaluation, and integration into processes, but it does not specifically require every environmental objective action plan to be approved by the Director.
NEW QUESTION # 17
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