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| Section | Weight | Objectives |
|---|---|---|
| Security and Data Protection | 20% | - HR data security model - Confidential HR data handling - Role-based access control - Contextual security for HR cases |
| HR Journeys and Lifecycle Events | 20% | - Activity Sets and triggers - Lifecycle event configuration - Journey Designer - Onboarding / Offboarding / Transfers |
| Core HR Applications and Employee Center | 30% | - HR Administration - HR Case Management - Employee Center configuration - HR Dashboards and Reporting |
| HR System Architecture | 30% | - HR Service Delivery architecture - HR services and catalog structure - HR data model (HR Case, HR Profile, tables) - HR criteria and targeting |
>> New CIS-HR Braindumps Questions <<
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NEW QUESTION # 101
How can fields for a specific HR Service be displayed on the New Case Creation page?
Answer: D
Explanation:
To optimize the agent experience during manual case entry, ServiceNow allows administrators to customize the visibility of fields using the Case Creation Service Configurations . This feature enables the system to dynamically show or hide specific fields on the New Case Creation page based on the selected HR Service.
For instance, if an agent selects a " Tuition Reimbursement " service, the configuration can trigger the display of " University Name " and " Amount " fields, which would not be relevant for a " Payroll Inquiry " . This ensures that agents collect all necessary data at the point of creation without cluttering the form with irrelevant fields, leading to faster processing times and higher data quality for specialized HR services within the various Centers of Excellence.
NEW QUESTION # 102
Which Lifecycle Event activity type enables you to manage the dependencies or order of activities within an activity set?
Answer: C
NEW QUESTION # 103
The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_HRServiceAutomation.html
NEW QUESTION # 104
If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-lifecycle-event-activity.html
NEW QUESTION # 105
If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?
Answer: D
Explanation:
ServiceNow utilizes the Delegated Developer [delegated_developer] role to grant non-admin users permission to develop, configure, and manage specific applications. This is a critical security practice for HRSD, as it allows HR technical staff to maintain their own application (creating tables, business rules, or UI policies) without possessing the global admin role, which would give them access to sensitive system-wide configurations or other departmental data. When an HR Admin is granted delegated development privileges for the HR scope, they gain the ability to use Studio and other development tools restricted to that specific application. This approach supports the " separation of duties " required by many organizations to keep HR data private from IT administrators while still allowing HR to be self-sufficient in their application ' s growth and technical maintenance.
NEW QUESTION # 106
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