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| Section | Objectives |
|---|---|
| Solution Design & Consulting | - Requirements Analysis
|
| Omnistudio Fundamentals | - Omnistudio Concepts & Architecture
|
| Integration & Data Management | - Data and Integration Patterns
|
>> Online OmniStudio-Consultant Test <<
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NEW QUESTION # 121
A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
Answer: C
NEW QUESTION # 122
Which OmniStudio tool can be used to invoke scheduled jobs?
Answer: A
NEW QUESTION # 123
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object.
For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
* Approve
* Print for Review
* Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
Answer: C
Explanation:
Explanation
The OmniStudio tools that the consultant should use to design a solution to meet these requirements are:
Single FlexCard with multiple actions. A FlexCard is a tool that can display data and actions in a card format.
The consultant can use a single FlexCard to display the medical test reports for each patient, including the report name, date requested, and date generated. A FlexCard can also have multiple actions, such as buttons or links, that can invoke OmniScripts or Integration Procedures. The consultant can use multiple actions to enable the user to approve, print for review, or send for retest each medical test report
NEW QUESTION # 124
A customer use case requires the Integration Procedure (IP) to call an external API using a simple API key for authentication, and this key is stored in a custom metadata record for easy maintenance.
How should the OmniStudio Consultant configure the HTTP Action to utilize this API key securely and flexibly?
Answer: C
Explanation:
HTTP Actions support HTTP headers as key/value pairs and support merge-field syntax, allowing dynamically obtained values to be inserted into request headers. The source PDF says "Data Mapper Load" in option B, but this is technically inconsistent because a Data Mapper Load writes data to Salesforce; retrieval requires an Extract-type operation. I have therefore corrected that terminology. Passing an API key through the client-side OmniScript data JSON unnecessarily exposes sensitive integration information. Hard-coding the key into the URL is also poor security and maintainability practice. Once retrieved server-side, the API key can be referenced by the HTTP Action ' s header configuration. For stronger enterprise security, Salesforce Named Credentials should be considered where supported.
NEW QUESTION # 125
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?
Answer: D
Explanation:
Explanation
The consultant should recommend creating a specific OmniScript for each business process to improve the planned design of this OmniScript. Having one OmniScript for three different and complex sales processes will make the OmniScript too long and complicated, and will affect the performance and maintainability. Creating separate OmniScripts for each process will make them more manageable and user-friendly, and will also allow for more customization and flexibility
NEW QUESTION # 126
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