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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) |
| Exam Number: | CIS-DF |
| Related Certifications: | ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Service Mapping ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - CMDB |
| Passing Score: | 70% |
| Exam Price: | $300 USD |
| Exam Format: | Proctored Online Exam, Multiple Choice |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | No fixed expiration; requires maintenance via ServiceNow release-based delta updates |
| Real Exam Qty: | 60 |
| Recommended Training: | ServiceNow CMDB Fundamentals Training ServiceNow CSDM Framework Overview |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) or equivalent experience with CMDB and ServiceNow platform fundamentals |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
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NEW QUESTION # 17
A company wants to track regulatory compliance. ServiceNow has an artifact type called an information object as part of the CSDM framework.
What is the purpose of an information object?
Answer: C
Explanation:
Information Objects in CSDM are used to represent logical data associated with Business Applications.
They are especially important for governance, compliance, privacy, and audit use cases because they describe the type of data a Business Application processes, stores, or transmits. For example, if an application handles personal data, payment card data, or regulated healthcare information, that logical data context should be modeled as an Information Object and related to the Business Application.
Option A is too broad and incorrectly frames the object as general data for a group of CIs. CIs represent technical components, while Information Objects describe logical business data. Option B is too narrow because API exchange data is only one possible technical integration scenario and does not define the purpose of the CSDM artifact. Therefore, the correct purpose is to describe logical data related to Business Applications.
NEW QUESTION # 18
Where can a CMDB 360 / Multisource CMDB Saved Query be viewed and created in the CMDB Workspace?
Answer: C
Explanation:
In Data Foundations, "Insight" focuses on turning configuration data into actionable visibility. CMDB 360 (often associated with Multisource CMDB capabilities) provides a guided experience in CMDB Workspace for exploring CI data and running queries across sources. Within this experience, Saved Queries are managed directly under the CMDB 360 area of CMDB Workspace because they are part of the CMDB 360 query-and- analysis workflow.
A CMDB 360 Saved Query is not the same as a generic CMDB Query Builder query created from classic navigation modules. The CMDB 360 experience typically uses a tile/window approach where users can view existing saved queries, create new queries, modify them, and run them to retrieve CMDB 360 data aligned to multisource reporting and analysis. Keeping saved queries on the CMDB 360 tab makes them easy to discover and reuse for repeatable insights (for example, coverage and source comparisons, CI data quality checks by source, and targeted investigation of records).
The Insights tab in CMDB Workspace is generally used to understand adoption and health-related insights about CMDB features, not as the primary location for creating CMDB 360 multisource saved queries.
"Coverage" is a specific lens/view and does not represent the saved-query creation workspace. "CMDB Query Builder" is a related capability, but the question explicitly asks where CMDB 360/Multisource Saved Queries are viewed and created in CMDB Workspace, which is the Saved queries window on the CMDB 360 tab.
NEW QUESTION # 19
A customer's CMDB is aligned to the CSDM Walk stage.
What benefit is provided by the CMDB?
Answer: A
NEW QUESTION # 20
A CMDB Administrator wants to leverage the CMDB Data Foundations Dashboard.
What are benefits of using this application?
(Choose 2 options)
Answer: B,D
Explanation:
The CMDB Data Foundations Dashboard helps administrators assess whether important CMDB data is valid, properly configured, and aligned with expected data quality practices. It is designed to surface actionable gaps and risks, then guide remediation through playbooks. Therefore, B and C are correct. The dashboard does not automatically remediate all risks by itself; it guides administrators and data owners toward corrective actions through structured playbooks. It also is not primarily a custom metric development framework. Its purpose is to provide curated, ServiceNow-aligned metrics and remediation guidance for CMDB and CSDM maturity.
This makes it useful for improving data health, identifying configuration issues, and supporting governance without requiring custom reporting or manual analysis from scratch.
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NEW QUESTION # 21
A Service Desk Manager wants to use Unified Map to find active incidents or problems for a selected CI.
Which panel provides these details?
Answer: D
Explanation:
The Related items panel displays records associated with the selected CI, including active incidents, problems, changes, and other task-related information. This allows the Service Desk Manager to move from the CI's topology to the operational records currently affecting or involving that CI.
The Overview panel presents summarized CI information. The Attributes panel displays field values belonging to the CI. The Application services panel identifies service associations and dependencies, but it is not the primary panel for listing related Incident and Problem records.
Unified Map is intended to combine CI details, relationships, service context, and operational information in a single graphical experience. Its filtering capabilities also allow users to focus on relevant CI types and business-critical elements when analysing a service or CI topology.
Therefore, Related items is the panel that provides the required active task information.
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NEW QUESTION # 22
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