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| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support Exam |
| Exam Number: | Apple-Device-Support |
| Available Languages: | German, Spanish, Japanese, French, English |
| Real Exam Qty: | Approx. 80 |
| Exam Price: | $149 USD |
| Exam Format: | Multiple-choice single-select, Multiple-choice multiple-select |
| Exam Duration: | 120 minutes |
| Passing Score: | 75% |
| Related Certifications: | Apple Certified IT Professional |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Apple Device Support Training Course |
| Exam Registration: | Pearson VUE Registration Apple Certification Registration System |
| Sample Questions: | Apple Apple-Device-Support Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course |
| Official Syllabus URL: | https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf |
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NEW QUESTION # 269
Your personal device is signed in to both your Managed Apple Account and your unmanaged Apple Account.
Which of these data types remains under your control?
Answer: B
Explanation:
On a personally owned device using both a Managed Apple Account and a personal, unmanaged Apple Account, Apple separates organizational data from personal data. With User Enrollment and related account- driven enrollment models, managed apps and accounts use the Managed Apple Account, while personal apps and accounts remain associated with the user's personal Apple Account. Therefore, documents stored in the user's personal iCloud Drive remain under the user's control, making option C the best answer. Work-related email, organization-assigned apps, and organization data or documents are managed resources and can be subject to organizational controls, restrictions, or removal when enrollment ends. Apple's deployment security model is specifically designed to preserve user privacy on personally owned devices while cryptographically separating managed enterprise information from personal information.
NEW QUESTION # 270
You are trying to connect a podcast mic to your mac. You go into Sounds, but the mic isn ' t appearing an as option. Where else can you check to see if the mic is properly connected to your mac?
Answer: D
Explanation:
System Information > Hardware is the place where you can check to see if your podcast mic is properly connected to your Mac. System Information is an app that shows detailed information about your Mac hardware, software, and network. You can access System Information from the Utilities folder in the Applications folder, or by choosing About This Mac from the Apple menu and clicking System Report. Under the Hardware section, you can find information about your audio devices, such as the manufacturer, model, and connection type. If your podcast mic is connected to your Mac, it should appear under the Audio section. If it does not appear, you may need to troubleshoot the connection or try a different port or cable 1 2
. References : = Apple - Support - Manuals , macOS User Guide, System Information; How do I connect a microphone to my MacBook? | ZDNET .
NEW QUESTION # 271
A user is experiencing network issues on their Mac. The network administrator requests that you send them a network report. Which Mac app should you use to give the network administrator a network report?
Answer: B
Explanation:
Wireless Diagnostics (Option-click Wi-Fi menu > Open Wireless Diagnostics) generates detailed network reports, including logs and performance data, ideal for administrators.
* Option A: Console logs events, not network-specific reports.
* Option B: Network Utility was deprecated post-macOS Mojave.
* Option D: Wi-Fi Utility isn't a macOS app.
References: Apple Support - " Use Wireless Diagnostics " (support.apple.com/HT202663).
NEW QUESTION # 272
What can you monitor using the Activity Monitor icon in the Dock?
Answer: A
Explanation:
The Activity Monitor Dock icon can display real-time Network Usage (e.g., data sent/received) if set in View
> Dock Icon .
* Option A: Storage is in System Settings > General > Storage.
* Option B: Wi-Fi details are in Network settings.
* Option D: Hardware is in System Information.
References: Apple Support - " Use Activity Monitor " (support.apple.com/HT201464).
NEW QUESTION # 273
Which of the following IP address suggests there may be a problem with DHCP?
Answer: A
Explanation:
An IP address that starts with 169.254 suggests there may be a problem with DHCP. This is because 169.254 is the prefix for a link-local address, which is an address that is automatically assigned by the device when it cannot obtain an IP address from a DHCP server. A link-local address allows the device to communicate with other devices on the same local network, but not with devices on other networks. A link-local address indicates that either the DHCP server is not available, not configured properly, or not reachable by the device. To resolve this issue, the device should try to renew its IP address from the DHCP server, or the DHCP server should be checked for any errors or misconfigurations. The other IP addresses are valid addresses that can be assigned by a DHCP server, and do not indicate any problem with DHCP. References: DHCP Error: What It Is and How to Fix It - Lifewire, 7.4.4 Module Quiz - DHCPv4 (Answers) - ITExamAnswers
NEW QUESTION # 274
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