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The ITIL 4 Foundation certification is an entry-level certification that is recommended for anyone who wants to start a career in IT service management. ITIL 4 Foundation certification is also suitable for IT professionals who want to improve their knowledge of ITIL and gain a deeper understanding of the best practices and guidelines for ITSM. ITIL 4 Foundation certification is recognized globally and is highly valued by organizations that use the ITIL framework for their ITSM processes.

EXIN ITILFNDv4 (ITIL 4 Foundation) Certification Exam is an essential certification for IT professionals who want to gain a basic understanding of the ITIL 4 framework. ITIL 4 Foundation certification is globally recognized and can enhance career prospects. Candidates can prepare for the exam through various training options and practice exams. Passing the ITIL 4 Foundation exam can open the door to more advanced ITIL certifications and provide a solid foundation for ITSM practices.

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EXIN ITILFND_V4 (ITIL 4 Foundation) Exam is an online exam that consists of 40 multiple-choice questions. ITILFND_V4 exam duration is 60 minutes, and the passing score is 65%. ITILFND_V4 exam is available in multiple languages, including English, German, French, Dutch, Spanish, and Italian. ITILFND_V4 Exam can be taken from anywhere, as long as the candidate has a stable internet connection and a computer that meets the technical requirements.

EXIN ITIL 4 Foundation Sample Questions (Q80-Q85):

NEW QUESTION # 80
What is the purpose of the 'relationship management' practice?

A. To set clear business-based targets for service performance
B. To support the agreed quality of a service handling all agreed, user-initiated service requests
C. To establish and nurture the links between the organization and its stakeholders
D. To align the organization's practices and services with changing business needs

Answer: C

NEW QUESTION # 81
Which is a purpose of the 'service level management' practice?

A. To set clear business-based targets for service levels
B. To ensure that the organization's suppliers and their performance are managed appropriately
C. To support the agreed quality of a service handling all agreed, user-initiated service requests
D. To establish and nurture the links between the organization and its stakeholders

Answer: A

Explanation:
Explanation/Reference:

NEW QUESTION # 82
What is a service?

A. A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks
B. A possible event that could cause harm or loss, or make it more difficult to achieve objectives
C. Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings
D. A tangible or intangible deliverable of an activity

Answer: A

NEW QUESTION # 83
Which is included in the purpose of the 'deliver and support' value chain activity?

A. Meeting stakeholder expectations for time to market
B. Providing services to agreed specifications
C. Understanding stakeholder needs
D. Understanding the organization's service vision

Answer: B

NEW QUESTION # 84
Which statement about value streams is CORRECT?

A. Each value stream must be designed for a specific scenario
B. Each value stream must include suppliers or partners
C. Each value stream must include all 34 ITIL practices
D. Each value stream must include all six value chain activities

Answer: A

NEW QUESTION # 85
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