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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
APIs for Managing Your Slack12%- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Monitor workspace events with the Audit Logs API.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
Design for Scale9%- Describe the characteristics of an Enterprise Grid Sandbox.
- Recommend when to add support for channels that are shared externally with Slack Connect.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Design for Security19%- Request the appropriate tokens for your app's use case.
- Implement the OAuth installation flow.
- Store and retrieve data and tokens safely.
- Design for security.
- Request the appropriate scopes for your app's use case.
- Identify the steps you could take to make your app communicate securely in Slack.
Core Development (Workflows, Modals, Interactivity)48%- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.
- Handle interactive payloads and events effectively.
Tools5%- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use sample code and external resources.
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use the Bolt development framework to build Slack apps.

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Salesforce Certified Slack Developer Sample Questions (Q15-Q20):

NEW QUESTION # 15
Your team is developing a Slack bot that needs to respond in real-time to messages mentioning the bot.
Which Slack API should you primarily use to implement this functionality?

Answer: A

Explanation:
Events API The Events API is the most suitable for this use case, as it allows the bot to listen for and respond to specific events, such as messages mentioning the bot, in real-time within Slack channels.
Why not the other options:
*The Web API is used mainly for actions like sending messages, managing channels, and handling user data, but it's not designed for real-time event listening.
*The RTM API is a legacy method for real-time communication and has been largely superseded by the Events API for new applications.
*Slash Commands are user-initiated commands within Slack and do not cater to passive event listening like bot mentions.


NEW QUESTION # 16
Your are an Org Owner and need to manage the users for different user groups across your Enterprise Grid workspaces. To avoid token management, you're only allowed to use a single token when building this functionality.
Assuming your Slack app is configured with the correct scopes, what steps do you need to take to generate the right token to accomplish your task?

Answer: C

Explanation:
An organization-ready Slack application can be installed once at the Enterprise organization level, generating an organization-wide token that represents the application's authorization across the Enterprise organization.
Slack explicitly identifies one of the advantages of organization-ready applications as requiring users to authorize the app once rather than creating separate credentials for each individual workspace. Therefore, with the application appropriately approved and configured with the necessary scopes, installing it at the Enterprise Grid organization level produces the token architecture required by the scenario. Installing separately into every workspace, as described by A, would defeat the stated objective of avoiding multiple-token management. A further architectural distinction is important: organization-level installation does not necessarily make the application automatically visible or usable in every workspace. Slack can separately grant an organization-installed app access to selected workspaces. However, that deployment/access process is distinct from the question's specific requirement to generate the single organization-wide token. Slack's Admin API scopes similarly require the application to be installed across the organization rather than only to an individual workspace. Thus B represents the intended token-generation procedure. This belongs to APIs for Managing Your Slack, particularly Enterprise organization-ready applications, org-level authorization, and administrative token management.


NEW QUESTION # 17
If you want to retrieve a list of all channels in a Slack workspace that your app has access to, which Slack Web API method should be used?

Answer: A

Explanation:
conversations.list conversations.list is the correct method for retrieving a list of all channels (and other types of conversations) that the app has access to in a Slack workspace.
Why not the other options:
*Channels.list is a legacy method and has been replaced by conversations.list in the current API.
*Users.conversations is not an existing method in Slack's Web API.
*Channels.info provides detailed information about a single channel, not a list of all accessible channels.


NEW QUESTION # 18
Your organization intends to create a Slack app for internal time tracking and reporting. The app requires integration with existing HR software and user-friendly interfaces.
At what stage should a team be formed to collaborate on this Slack app?

Answer: A

Explanation:
Right from the initial conceptualization and planning stage Forming a collaborative team from the initial conceptualization and planning stage is critical. This ensures that the app's design, functionality, and integration with existing HR software are thought through with inputs from all relevant stakeholders, leading to a more effective and user-centric solution.
Why not the other options:
*Waiting until the interface design is finalized might lead to rework if the design does not meet integration or functional requirements.
*Completing the integration first may result in a disconnect between the app's functionality and user interface needs.
*Waiting until after the first round of testing could lead to significant changes late in the development process, increasing time and resource expenditure.


NEW QUESTION # 19
In what scenario is it most appropriate to use Slack's Discovery API?

Answer: C

Explanation:
To comply with regulatory requirements by archiving all communications and files shared within a Slack workspace for a certain period The Discovery API is ideal for scenarios where there is a need to comply with regulatory requirements by archiving communications and files. This API allows organizations to access and export data from Slack, including messages and files, which is essential for compliance archiving and eDiscovery purposes.
Why not the other options:
*The Discovery API is not used for customizing user interfaces.
*The Discovery API's primary use case is not for sentiment analysis of messages.
*The API is not intended to enhance real- time messaging capabilities of bots.


NEW QUESTION # 20
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