Exam Salesforce ED-Con-101 Forum & ED-Con-101 Test Pattern

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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionObjectives
Topic 1: Student Lifecycle Management- Recruitment and admissions processes
  • 1. Applicant tracking and enrollment workflows
    • 2. Student onboarding processes
      Topic 2: Student Experience and Engagement- Student portals and experience design
      • 1. Communication and advising tools
        • 2. Personalized engagement strategies
          Topic 3: Data Management and Integration- Data architecture and integration patterns
          • 1. Data migration and governance considerations
            • 2. Integration with SIS and external systems
              Topic 4: Education Cloud Fundamentals- Salesforce Education Cloud architecture overview
              • 1. Key objects used in Education Cloud
                • 2. Core Education Cloud data model concepts
                  Topic 5: Security and Access Control- Role-based access and permissions
                  • 1. Data privacy and compliance considerations
                    Topic 6: Reporting and Analytics- Education Cloud reporting capabilities
                    • 1. Dashboards and performance metrics
                      • 2. Operational analytics for institutions
                        Topic 7: Program and Academic Operations- Course and program management
                        • 1. Academic structure modeling
                          • 2. Scheduling and enrollment management

                            >> Exam Salesforce ED-Con-101 Forum <<

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                            Salesforce Certified Education Cloud Consultant Sample Questions (Q91-Q96):

                            NEW QUESTION # 91
                            An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
                            Which solution should the consultant recommend to meet the requirement?

                            Answer: A

                            Explanation:
                            An app on the AppExchange is a solution that the consultant can recommend to meet the requirement of sending SMS messages to parents. An app on the AppExchange is an application that provides additional features and solutions for Salesforce. There are many apps on the AppExchange that offer SMS messaging capabilities, such as sending and receiving text messages, automating SMS campaigns, and tracking SMS analytics. The consultant can help the elementary school choose an app that meets their needs and budget. Pardot, Social Studio, and Education Data Architecture are not solutions that can send SMS messages to parents. Reference:
                            https://appexchange.salesforce.com/appxStore?type=App&keyword=sms
                            https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics


                            NEW QUESTION # 92
                            An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course of study to ensure the student is on track for gradual to review the academic options with the using Salesforce.
                            Which functionality should a consultant recommend?

                            Answer: C

                            Explanation:
                            The consultant should recommend Pathways for the academic advisor to review the classes associated with the student's course of study and ensure the student is on track for graduation. Pathways allow advisors to create and monitor academic plans for students based on their program requirements and course offerings. Academic Program is an object that defines the program of study that a student is enrolled in, but it does not show the classes or progress. Affiliation is an object that tracks the relationship between a Contact and an Account, such as a student and a school, but it does not show the classes or progress. Reference:
                            https://help.salesforce.com/s/articleView?id=sf.ssh_pathways.htm&type=5
                            https://help.salesforce.com/s/articleView?id=sf.ssh_academic_program.htm&type=5
                            https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5


                            NEW QUESTION # 93
                            A consultant is considering disabling certain configurations to optimize the data import of a large volume of student records into a university's Salesforce environment with the Education Data.
                            Which configuration should the consultant retain during the data import?

                            Answer: A

                            Explanation:
                            The consultant should retain sharing rules during the data import because they control the access and visibility of records based on criteria such as record ownership, role hierarchy, or field values. Disabling sharing rules may cause data security or privacy issues. Workflow rules and role hierarchy are configurations that can be disabled during the data import to improve performance and avoid errors or conflicts. Reference:
                            https://help.salesforce.com/s/articleView?id=sf.data_loader_disable_triggers_workflow.htm&type=5
                            https://help.salesforce.com/s/articleView?id=sf.data_loader_sharing_rules.htm&type=5


                            NEW QUESTION # 94
                            A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
                            What does the consultant need to do after installing EDA to ensure it is set up correctly?

                            Answer: D

                            Explanation:
                            After installing EDA, the consultant needs to make the EDA record types available to profiles that need to access them. This is because EDA comes with several custom record types for standard objects, such as Account, Contact, Course, and Program Enrollment. These record types enable different views and fields for different types of records, such as Household, Student, Faculty, Course Offering, and Program Enrollment. By default, these record types are not assigned to any profiles, so the consultant needs to manually assign them to the appropriate profiles based on the business requirements and user roles of the university. This will ensure that the users can see and use the EDA record types and fields correctly and efficiently. Reference: Education Data Architecture Basics, Assign Record Types to Profiles


                            NEW QUESTION # 95
                            The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
                            Which Marketing Cloud product should the consultant recommend?

                            Answer: C

                            Explanation:
                            Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns. Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.


                            NEW QUESTION # 96
                            ......

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