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| Section | Objectives |
|---|---|
| Topic 1: Improve Phase | - Lean tools and process optimization - Solution generation and selection - Design of experiments (DOE) |
| Topic 2: Measure Phase | - Process mapping and measurement systems - Data collection and sampling methods - Process capability analysis - Measurement system analysis (MSA) |
| Topic 3: Control Phase | - Control plans - Monitoring and sustaining improvements - Statistical process control (SPC) |
| Topic 4: Six Sigma and Organizational Goals | - Lean principles and Six Sigma integration - Organizational goals and Six Sigma projects |
| Topic 5: Analyze Phase | - Root cause analysis - Failure modes and effects analysis (FMEA) - Regression and correlation analysis - Hypothesis testing |
| Topic 6: Define Phase | - Project identification and selection - Project charters and stakeholder analysis - Voice of the customer (VOC) and CTQ |
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NEW QUESTION # 256
The gains made as the result of an improvement process can best be maintained by taking which of the following actions?
Answer: D
Explanation:
The correct answer is C. Modifying procedures to reflect the changes in the revised process . The CSSBB control-phase material states that the project control phase is necessary to sustain the project gains and that the control plan must remain a living document. It also lists specific closing-phase actions, including creating updated work instructions and procedures , training affected personnel, and ensuring the revised controls are embedded into the system.
This is a core sustainment principle in Six Sigma. If procedures and work instructions are not updated, people often drift back to the old way of working, and the improvement erodes over time. Aligning results with strategy and informing leaders are useful, but they do not by themselves lock the new process into daily operations. Budget adjustments also do not ensure standard execution. The most direct way to preserve the gains is to revise the formal procedures, standard work, and control documentation so the improved method becomes the new normal. Therefore, the best verified answer is C .
NEW QUESTION # 257
A team has completed a brainstorming session that has generated a large number of ideas. The team needs to organize these ideas in natural groupings. Which tool is most appropriate?
Answer: H
NEW QUESTION # 258
Who is responsible for sustaining a Six Sigma project's benefits once the project is completed?
Answer: A
Explanation:
In the Control Phase, responsibility for sustaining project gains transfers to the process owner. This is a core Six Sigma principle. The Black Belt leads the project and drives improvement through DMAIC, but once implementation is complete and controls are in place, the ongoing management of the improved process belongs to the person who owns that process in daily operations. The process owner is responsible for maintaining standard work, monitoring control measures, responding to out-of-control conditions, ensuring documentation is followed, and preventing the process from reverting to prior performance. Top management and the project champion provide sponsorship, visibility, and support, but they do not manage day-to-day sustainment. CSSBB control planning emphasizes handoff, accountability, response plans, documentation , and long-term ownership, all of which point to the process owner as the key role after project closure.
Sustained benefit realization depends on embedding the improvement into routine management practices.
Therefore, the correct answer is The process owner, because that role carries operational responsibility for preserving the gains achieved by the Six Sigma project.
NEW QUESTION # 259
The following control chart was developed by a continuous improvement team.
The process in this chart shows a pattern known as
Answer: A
Explanation:
The correct answer is C. periodicity . The chart shows a repeated up-and-down cycling pattern around the centerline rather than a sustained movement in one direction or a long cluster on one side of the centerline.
The CSSBB supplemental material describes a systematic variable pattern as one in which points are cycled
, such as high-then-low or low-then-high. That description corresponds most closely to periodicity among the answer choices.
A shift would show a run of points staying mostly above or below the centerline. A trend would show several consecutive points steadily increasing or decreasing. Stratification refers to very small variation relative to the control limits, with points clustering unusually close to the centerline. In this chart, the more obvious signal is the regular oscillation pattern. That kind of repeating cycle often suggests a recurring external influence such as shifts, alternating methods, environmental cycles, or periodic adjustments.
Therefore, the best CSSBB-aligned answer is C. periodicity .
NEW QUESTION # 260
This is an example of part of a:
Answer: A
NEW QUESTION # 261
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