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WGU Managing-Human-Capital Exam Syllabus Topics:

SectionObjectives
Topic 1: Employee Relations and Workplace Safety- Workplace Management
  • 1. Risk Management
  • 2. Conflict Resolution
  • 3. Employee Engagement
  • 4. Health and Safety Programs
Topic 2: Performance Management and Compensation- Performance Systems
  • 1. Performance Appraisal
  • 2. Compensation Strategies
  • 3. Employee Motivation
  • 4. Benefits Administration
Topic 3: Analyzing Work and Human Resource Planning- Workforce Planning
  • 1. Job Analysis
  • 2. Succession Planning
  • 3. Staffing Strategies
  • 4. Recruitment and Selection
Topic 4: The Role of Human Resource Management in Business- Organizational Culture
  • 1. Diversity and Inclusion
  • 2. Ethics in HRM
  • 3. Leadership Development
  • 4. Global HRM
Topic 5: Strategic Human Resource Management- HRM and Organizational Strategy
  • 1. Human Resource Management Functions
  • 2. Competitive Advantage
  • 3. Business Strategy Alignment
  • 4. Organizational Performance
Topic 6: Training and Employee Development- Employee Growth
  • 1. Career Development
  • 2. Coaching and Mentoring
  • 3. Training Programs
  • 4. Performance Improvement
Topic 7: Legal and Regulatory Requirements- Employment Laws
  • 1. Equal Employment Opportunity
  • 2. Workplace Safety
  • 3. Labor Relations
  • 4. Workplace Discrimination

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WGU Managing Human Capital C202 Sample Questions (Q48-Q53):

NEW QUESTION # 48
What must an organization that incorporates an ethics and compliance program that follows the Federal Sentencing Guidelines for Organizations enable all employees to do?

Answer: B

Explanation:
* Federal Sentencing Guidelines for Organizations:These guidelines encourage organizations to implement effective ethics and compliance programs to prevent and detect violations of law.
* Anonymous Reporting:A critical component of these programs is providing a mechanism for employees to report unethical conduct without fear of retaliation. Anonymity ensures that employees feel safe to report misconduct.
* Encouraging Ethical Behavior:By enabling anonymous reporting, organizations foster an environment where ethical behavior is promoted, and issues can be addressed promptly.
* Protection for Whistleblowers:This measure protects whistleblowers from potential backlash and ensures that the organization can identify and mitigate unethical practices effectively.
References:
Federal Sentencing Guidelines for Organizations, U.S. Sentencing Commission Ethics and Compliance Programs: A Resource Guide by the U.S. Department of Justice and the SEC


NEW QUESTION # 49
Which area has the main functions of staffing, health, safety, employee-management relations, rewards, benefits, training, development, and performance management?

Answer: B

Explanation:
* Scope of HRM: Human resource management (HRM) covers a wide range of functions critical to managing an organization's workforce.
* Key Functions:
* Staffing: Recruiting, selecting, and onboarding employees.
* Health and Safety: Ensuring a safe workplace and promoting employee well-being.
* Employee-Management Relations: Managing interactions between employees and management to maintain a positive work environment.
* Rewards and Benefits: Designing compensation packages and benefits that attract and retain talent.
* Training and Development: Providing learning opportunities to enhance employee skills and career growth.
* Performance Management: Evaluating and improving employee performance to align with organizational goals.
* Objective: The main objective of HRM is to maximize employee performance and ensure that human capital contributes effectively to the achievement of organizational goals.
References:
* Fundamentals of Human Resource Management by Gary Dessler
* SHRM guidelines and best practices in HRM


NEW QUESTION # 50
How can job design benefit an organization?

Answer: D

Explanation:
Job design is the process of organizing tasks, duties, and responsibilities into a productive unit of work. By creating positions that align with employees' needs and talents, job design can significantly benefit an organization. This approach not only helps in achieving organizational goals by ensuring that work is done efficiently and effectively but also motivates employees by recognizing their individual strengths and preferences. Motivated employees tend to be more engaged, productive, and satisfied with their jobs, which in turn leads to higher retention rates and better overall organizational performance. Effective job design considers various factors such as job enrichment, job enlargement, job rotation, and the use of teams to create a fulfilling work environment.References
* Hackman, J. R., & Oldham, G. R. (1976). "Motivation through the Design of Work: Test of a Theory." Organizational Behavior and Human Performance.
* Armstrong, M. (2021). "Armstrong's Handbook of Human Resource Management Practice." Kogan Page.


NEW QUESTION # 51
What is a job analysis?

Answer: B

Explanation:
Job analysis is a systematic process that involves identifying and documenting the essential tasks, responsibilities, and behaviors required for a job. It also assesses the qualifications, skills, and knowledge needed to perform those tasks effectively. The outcome of a job analysis includes detailed job descriptions and specifications, which are used for various HR functions such as recruitment, selection, training, performance appraisal, and compensation.
References:
* "Job and Work Analysis: Methods, Research, and Applications for Human Resource Management" by Michael T. Brannick, Edward L. Levine, and Frederick P. Morgeson
* Society for Human Resource Management (SHRM) guidelines on job analysis


NEW QUESTION # 52
A recruiter requests that an applicant complete a document that requests information about the applicant s medical conditions and the medical conditions of their family members.
Which law did this recruiter violate?

Answer: C

Explanation:
The Genetic Information Nondiscrimination Act (GINA) of 2008 prohibits employers from requesting, requiring, or purchasing genetic information about an applicant or an employee, which includes family medical history. The act aims to prevent discrimination based on genetic information in both health insurance and employment. The recruiter's request for information about the applicant's medical conditions and those of their family members directly violates GINA.
Genetic Information Nondiscrimination Act of 2008, U.S. Equal Employment Opportunity Commission (EEOC) website


NEW QUESTION # 53
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