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NEW QUESTION # 100
A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment.
Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?
Choose 2 answers
Answer: B,C
Explanation:
To access a patient's insurance coverage, co-pay, and deductible information in the Benefit Verification component of Health Cloud, you need to integrate with external systems (e.g., payers or clearinghouses). Health Cloud provides the Benefit Verification component, which relies on secure API integrations for real-time eligibility and benefits checks.
Step-by-Step Reference:
Configure the Connection Label with the source system's API details:
Extract:
"In Benefit Verification setup, specify the Connection Label and configure the external endpoint and API details to connect to the benefit verification source system." (Source: Administer Health Cloud - Benefit Verification Setup) Create a named credential to support authenticated callouts:
Extract:
"Use Named Credentials to securely store authentication settings and endpoint information for callouts to external services (such as clearinghouses or payers) required for benefit verification." (Source: Salesforce Security Guide and Administer Health Cloud - Benefit Verification) Why not A or B?
The HCBenVerConnect custom setting is not part of the standard configuration for the out-of-the-box Benefit Verification component.
Configuring a URI path alone (without API details and credentials) does not enable secure, authenticated communication.
NEW QUESTION # 101
A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated. Which approach should a consultant use to set up this integration?
Answer: B
Explanation:
Using middleware (e.g., MuleSoft Accelerator for Healthcare) provides robust, scalable, decoupled transformation between EHR FHIR payloads and Salesforce Health Cloud. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (A middleware integration solution that can handle data transformation if necessary) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - FHIR
NEW QUESTION # 102
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient ' s record. What should a consultant recommend as the appropriate integration pattern to achieve this?
Answer: A
Explanation:
With 10M+ records stored externally, leveraging Salesforce Connect and External Objects displays claims on demand via OData without consuming massive Salesforce storage. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Configure the claims system as an external data source and leverage external objects with the claims data.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Integration; Claims
NEW QUESTION # 103
A new user story requires an OmniScript to update an existing field on a custom SObject.
Which two components should a consultant use to satisfy the requirement?
Choose 2 answers
Answer: B,C
NEW QUESTION # 104
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system.
Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Choose 3 answers
Answer: B,C,E
Explanation:
Step-by-Step Explanatio n:
Health Cloud Best Practice for Displaying Internal and External Data:
FlexCards (part of OmniStudio) can display data from multiple sources in a unified view on a patient record.
Integration Procedures connect to external systems and bring in data (e.g., from EHRs or other sources).
DataRaptors extract and transform Salesforce data for display and use in FlexCards.
Salesforce Documentation Reference:
"FlexCards can display internal Salesforce data and call Integration Procedures or DataRaptors to bring in external or standard object data."
- OmniStudio Standard Guide
"Integration Procedures are used to retrieve and update data from external systems and can be invoked directly from FlexCards or OmniScripts."
- OmniStudio Integration Procedures
"DataRaptors map Salesforce data to and from FlexCards and Integration Procedures, enabling seamless display of patient information."
- OmniStudio DataRaptors
Other Options:
Salesforce Flows: Good for automation but not for real-time display of combined external and internal data on record pages.
Visualforce Pages: Legacy solution, not recommended for modern Health Cloud patient page display, and does not natively integrate with OmniStudio tools.
Reference:
OmniStudio Standard Guide
OmniStudio Integration Procedures
OmniStudio DataRaptors
NEW QUESTION # 105
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