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| Section | Weight | Objectives |
|---|---|---|
| Change Management and Adoption | - Communication and rollout planning - User adoption strategies - Training and enablement planning | |
| Slack Administration and Governance | - User lifecycle management - Workspace configuration and settings - Security and compliance controls | |
| Solution Design for Slack | - Channel strategy and governance model - Workspace architecture and design principles - Integration design with Salesforce ecosystem | |
| Delivery and Migration | 17% | - Slack delivery best practices - Role definition across Slack, partner, and client teams - End-to-end migration planning and execution |
>> Slack-Con-201 Test Sample Questions <<
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NEW QUESTION # 84
How often should you recommend that your client conduct a guest and channel clean-up?
Answer: C
Explanation:
The correct recommendation is Monthly . Guest and channel cleanup is an operational governance activity, not a one-time launch task. Slack environments evolve quickly: projects end, external partners change, guest access expires, channels become inactive, and sensitive collaboration spaces may no longer require the same membership. A monthly cleanup cadence is frequent enough to reduce access risk and channel clutter without creating excessive administrative burden. Option A is weak because ad hoc cleanup is reactive and usually happens only after a problem occurs. Option B may be too frequent for most organizations and can create unnecessary admin overhead unless the environment is unusually high-risk. Option D is not frequent enough; annual reviews allow stale guest access and unused channels to accumulate for too long. The point of guest and channel cleanup is to keep collaboration intentional, secure, and manageable. This cadence should be owned through the governance structure and executed by the appropriate admin or owner roles.
Reference topic: Governance Structure (Owner and Admin Roles) - operational governance cadence, guest lifecycle management, channel cleanup, and administrative accountability.
NEW QUESTION # 85
You are developing a Slack grid design for a client with several departments that have varying levels of confidentiality in their communications. What grid design approach would you recommend to effectively meet their needs?
Answer: A
Explanation:
A balanced grid design that includes private channels for sensitive or confidential communications, alongside public channels for general discussions, is most effective for an organization with varying confidentiality levels. This approach ensures that the client's needs for both privacy and transparency are adequately met.
NEW QUESTION # 86
In a company using Slack, there is a need for a role that can manage workspace settings, oversee channel creation, and handle user permissions but should not have access to billing information. Which Slack administrative role is best suited for this task?
Answer: B
Explanation:
Workspace Admins have the capabilities to manage workspace settings, oversee channel creation, and handle user permissions, but they do not have access to billing information, making this role ideal for the described need.
NEW QUESTION # 87
You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?
Answer: D
Explanation:
The correct answer is A . Pins and bookmarks are the right tools for making important information easily accessible in a Slack channel. Pinned messages help preserve key posts such as decisions, instructions, launch notes, or status summaries. Bookmarks provide persistent access to important documents, project plans, trackers, meeting notes, or external resources directly from the channel header. This is especially useful for a Slack Connect channel with a client because both teams need a shared, low-friction way to find engagement- critical material without repeatedly searching the conversation history. Option B may reduce noise, but it does not create a structured information-access method. Option C is poor Slack etiquette and would create unnecessary notifications. Option D is actively harmful because threads help organize discussion around specific messages; disabling or avoiding them would make the channel noisier, not clearer. A well-managed engagement channel should use pins, bookmarks, clear channel purpose, and disciplined threading.
Reference topic: Channel Strategy - Slack Connect channel hygiene, pinned messages, channel bookmarks, client engagement channels, and information discoverability.
NEW QUESTION # 88
A company wants to ensure that the Slack apps used by its employees enhance productivity without compromising security. Which approach should they take for app approval in Slack?
Answer: C
Explanation:
Implementing a review process for app approval ensures that each app is evaluated for both productivity and security before being allowed for use, balancing functionality with security.
NEW QUESTION # 89
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