참고: Itcertkr에서 Google Drive로 공유하는 무료, 최신 Organizational-Behavior 시험 문제집이 있습니다: https://drive.google.com/open?id=1Jwc1BxqcrcfDQ3TWUdmiBYtyqNyCls36
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| Section | Objectives |
|---|---|
| Topic 1: Individual Behavior and Personality | - Individual decision-making - Perception and attribution - Motivation theories (Maslow, Herzberg, Vroom) - Personality traits and theories - Attitudes and job satisfaction |
| Topic 2: Group Behavior and Dynamics | - Team building and teamwork - Conflict and negotiation - Power and political behavior - Group structure and roles - Group development stages |
| Topic 3: Organizational Structure and Culture | - Organizational design principles - Organizational culture dimensions - Organizational communication - Organizational structure types - Organizational change and development |
| Topic 4: Leadership Theories | - Contemporary leadership perspectives - Behavioral approaches - Trait approaches to leadership - Contingency theories - Transformational vs transactional leadership |
>> Organizational-Behavior최고품질 시험덤프자료 <<
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질문 # 36
What is an advantage of a strong organizational culture?
정답：D
설명：
Astrong organizational cultureis one in which the core values are both intensely held and widely shared by the members. One of the primary advantages of such a culture is theformation of strong employee commitment. When employees believe in and identify with the organization's values, they are more likely to be dedicated to its goals and more willing to put in extra effort to see the organization succeed.
A strong culture also serves to reduce turnover because it creates a high level of agreement among members about what the organization stands for. This unanimity of purpose builds cohesiveness and loyalty.
Furthermore, a strong culture acts as a substitute for formalization; it tells employees how they are expected to behave without the need for thick manuals or rigid rules. While it can have liabilities (as noted in Q32), the immediate organizational benefit is a motivated, committed workforce that shares a common sense of direction.
질문 # 37
A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?
정답：D
설명：
To perform effectively, a team requires three different types of skills. First, it needs people with technical expertise to perform the task at hand. Second, it needs people with problem-solving and decision-making skills to be able to identify problems, generate alternatives, and make competent choices. Finally, and perhaps most importantly for group cohesion, a team needs people with stronginterpersonal skills. Interpersonal skills include effective listening, feedback, and conflict resolution.
In the scenario provided, the team had the "hard" skills (technical and analytical) but lacked the "soft" skills required to navigate the social complexities of working as a unit. Without interpersonal skills, a team may have the smartest individuals but still fail because they cannot communicate effectively or resolve the inevitable friction that arises during a long-term project. While "propensity for social loafing" is a behavior to avoid, and "authoritarian personality" is often a hindrance, the foundational "ability" cited in organizational behavior literature as a prerequisite for team success alongside technical and problem-solving skills is interpersonal competence.
질문 # 38
Which characteristic describes an advantage of a virtual team as compared with other types of teams?
정답：B
설명：
Virtual teams use computer technology to unite physically dispersed members in order to achieve a common goal. The defining advantage of virtual teams is their ability to overcome the constraints of time and space, allowingpeople to work together who might otherwise not be able to collaborateon a work task. This is particularly beneficial for global organizations that need to pull together the best experts regardless of where they are located in the world.
Image of virtual team collaboration
However, virtual teams face unique challenges compared to face-to-face teams. Because they rely on electronic communication, they often suffer from a lack of nonverbal cues (like body language and tone of voice), which makes communication less rich and more prone to misunderstanding. Consequently, virtual teams often report lower levels of satisfaction with the interaction process and may take longer to build trust and rapport (refuting options B and D). To be effective, managers of virtual teams must ensure that the team has the right technology, that progress is closely monitored, and that efforts are made to create "social presence" through occasional video calls or face-to-face meetings to build the trust that forms more naturally in traditional office settings. Despite these hurdles, the strategic benefit of accessing diverse talent from across the globe makes the virtual team an essential tool in the modern organizational landscape.
질문 # 39
Which option defines organizational culture?
정답：C
설명：
Organizational culture is defined as aunique system of shared meaningheld by members that distinguishes the organization from other organizations. This system of shared meaning is a set of key characteristics that the organization values. It represents the "common perception" held by the organization's members; even though individuals may have different backgrounds or occupy different levels in the hierarchy, they tend to describe the organization's culture in similar terms.
Culture is the social glue that helps hold the organization together by providing appropriate standards for what employees should say and do. It acts as a boundary-defining element, creates a sense of identity for employees, facilitates commitment to something larger than individual self-interest, and enhances the stability of the social system. While physical parameters (Option A) or HR programs (Option B) may reflect or support the culture, the culture itself is the underlying shared cognitive framework-the "way we do things around here"-that guides employee behavior and shapes their organizational experience.
질문 # 40
What is one of the six primary characteristics that define an organization's culture?
정답：B
설명：
Research suggests that seven (often grouped into six or seven in various texts) primary characteristics capture the essence of an organization's culture. One of these key characteristics isAggressiveness, which describes the degree to which people are aggressive and competitive rather than easygoing.
Other characteristics include:
* Innovation and Risk Taking:The degree to which employees are encouraged to be innovative and take risks.
* Attention to Detail:The degree to which employees are expected to exhibit precision and analysis.
* Outcome Orientation:The degree to which management focuses on results rather than techniques and processes.
* People Orientation:The degree to which management decisions take into account the effect of outcomes on people within the organization.
* Team Orientation:The degree to which work activities are organized around teams rather than individuals.
* Stability:The degree to which organizational activities emphasize maintaining the status quo in contrast to growth.
By assessing an organization on these dimensions, a complete picture of its culture emerges, providing a basis for shared understanding among members.
질문 # 41
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Itcertkr 의 학습가이드에는WGU Organizational-Behavior인증시험의 예상문제, 시험문제와 답입니다. 그리고 중요한 건 시험과 매우 유사한 시험문제와 답도 제공해드립니다. Itcertkr 을 선택하면 Itcertkr 는 여러분을 빠른시일내에 시험관련지식을 터득하게 할 것이고WGU Organizational-Behavior인증시험도 고득점으로 패스하게 해드릴 것입니다.
Organizational-Behavior최신 업데이트 시험덤프: https://www.itcertkr.com/Organizational-Behavior_exam.html
2026 Itcertkr 최신 Organizational-Behavior PDF 버전 시험 문제집과 Organizational-Behavior 시험 문제 및 답변 무료 공유: https://drive.google.com/open?id=1Jwc1BxqcrcfDQ3TWUdmiBYtyqNyCls36