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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud (AP-203)
Passing Score:	55%
Available Languages:	English
Exam Duration:	90 minutes
Exam Price:	USD 150 (plus applicable taxes)
Certificate Validity Period:	2 years
Real Exam Qty:	55
Related Certifications:	Salesforce Accredited Professional
Exam Format:	Multiple-select, Multiple-choice
Recommended Training:	Salesforce Trailhead - Communications Cloud Learning Path
Exam Registration:	Salesforce Certification Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored or onsite at authorized testing centers
Pre Condition:	No prerequisites required
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203

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Salesforce-Communications-Cloud日本語版と英語版、Salesforce-Communications-Cloud関連資料

SalesforceのSalesforce-Communications-Cloud試験に参加するつもりの多くの受験生は就職しました。ほかのたくさんの受験生は生活の中でのことに挑戦しています。だから、我々は受験生の皆さんに一番効果的なSalesforceのSalesforce-Communications-Cloud復習方法を提供します。あなたは安心で我々の商品を購入できるために、我々は各バーションのSalesforceのSalesforce-Communications-Cloud復習資料のサンプルを提供してあなたに試させます。我々のSalesforceのSalesforce-Communications-Cloud復習資料を通して、いろいろな受験生はもうSalesforceのSalesforce-Communications-Cloud試験に合格しました。あなたは我々のソフトのメリットを感じられると希望します。

Salesforce Salesforce-Communications-Cloud 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
トピック 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
トピック 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

Salesforce Communications Cloud Accredited Professional (AP) Exam 認定 Salesforce-Communications-Cloud 試験問題 (Q67-Q72):

質問 # 67
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?

A. Premise
B. Service Account
C. Address
D. Place

正解：B、D

解説：
Service Account (A) and Place (B) entities in Salesforce Communications Cloud are used to capture location information. Service Account can store service-specific details, including location, while Place can represent physical locations such as sites or premises, making them suitable for capturing site addresses for serviceability checks.References:Salesforce Communications Cloud documentation on data models and location management.

質問 # 68
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A. To validate if MACD works on migrated Assets.
B. To create inventory items to be used in subsequent MACD.
C. To validate the migrated assets data aligns with assets data model
D. To validate if decomposition works on migrated assets

正解：C

解説：
Creating a no-change MACD order as part of the asset migration process is essential to validate that the migrated assets data aligns with Salesforce ' s asset data model. This step ensures that the assets are correctly structured and functional within the Salesforce environment, facilitating future MACD processes on these assets.References:Best practices for asset migration and validation in Salesforce Communications Cloud.

質問 # 69
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Adjustment using Context rules
B. Promotions
C. Discounts.
D. Customizations using CPQ Hooks

正解：A

質問 # 70
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A. Use data raptor to assist with integration and introduce several manual task into the flow.
B. Use the integration procedure to manage the various task that technician need to undertake
C. Use call out to fully automate the flow so that no manual steps are required
D. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

正解：D

解説：
To support manual tasks required by technicians, designing and attaching OmniScripts to manual tasks (A) provides a guided, step-by-step interface. This aids technicians in completing necessary steps and ensures accurate information is relayed back to the order management system.References:Salesforce Industries documentation on OmniScripts and manual task management.

質問 # 71
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
C. Create one decomposition relationship each from all commercial offerings to the same technical product
D. Create one decomposition relationship each via one parent class product from all commercial offerings

正解：C

解説：
For multiple commercial offerings decomposing to the same CFS (Customer-Facing Service) technical product, creating one decomposition relationship for each commercial offering to the same technical product (A) is recommended. This ensures a clear and direct mapping between each commercial offering and the shared technical product.References:Salesforce Industries documentation on product modeling and decomposition relationships.

質問 # 72
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