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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Privacy Program Governance | 50% | - Privacy program structure and governance models - Metrics, reporting, and accountability - Stakeholder engagement and communication - Policy development and implementation |
| Topic 2: Operational Life Cycle of a Privacy Program | 50% | - Assessing privacy risks and impacts - Monitoring, auditing, and continuous improvement - Implementing privacy controls and procedures - Managing data inventory and data flows |
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NEW QUESTION # 106
What should a privacy professional keep in mind when selecting which metrics to collect?
Answer: D
NEW QUESTION # 107
SCENARIO
Please use the following to answer the next QUESTION:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society's store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the "misunderstanding" has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society's operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. "The good news," he says, "is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won't be exorbitant, especially considering the advantages of a cloud." Lately, you have been hearing about cloud computing and you know it's fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason's Finnish provider is signing on.
What process can best answer your Questions about the vendor's data security safeguards?
Answer: C
Explanation:
Explanation
This answer is the best process to answer Albert's questions about the vendor's data security safeguards, as it can provide a direct and comprehensive way to assess and verify the vendor's compliance with the applicable laws, regulations, standards and best practices for data protection. A second-party or supplier audit is conducted by the organization that hires or contracts the vendor to evaluate their performance and alignment with the organization's standards and expectations. A second-party or supplier audit can also help to identify any gaps, weaknesses or risks in the vendor's data security safeguards, and to recommend or require any improvements or corrective actions.
NEW QUESTION # 108
SCENARIO
Please use the following to answer the next QUESTION:
Penny has recently joined Ace Space, a company that sells homeware accessories online, as its new privacy officer. The company is based in California but thanks to some great publicity from a social media influencer last year, the company has received an influx of sales from the EU and has set up a regional office in Ireland to support this expansion. To become familiar with Ace Space's practices and assess what her privacy priorities will be, Penny has set up meetings with a number of colleagues to hear about the work that they have been doing and their compliance efforts.
Penny's colleague in Marketing is excited by the new sales and the company's plans, but is also concerned that Penny may curtail some of the growth opportunities he has planned. He tells her "I heard someone in the breakroom talking about some new privacy laws but I really don't think it affects us. We're just a small company. I mean we just sell accessories online, so what's the real risk?" He has also told her that he works with a number of small companies that help him get projects completed in a hurry. "We've got to meet our deadlines otherwise we lose money. I just sign the contracts and get Jim in finance to push through the payment. Reviewing the contracts takes time that we just don't have." In her meeting with a member of the IT team, Penny has learned that although Ace Space has taken a number of precautions to protect its website from malicious activity, it has not taken the same level of care of its physical files or internal infrastructure. Penny's colleague in IT has told her that a former employee lost an encrypted USB key with financial data on it when he left. The company nearly lost access to their customer database last year after they fell victim to a phishing attack. Penny is told by her IT colleague that the IT team
"didn't know what to do or who should do what. We hadn't been trained on it but we're a small team though, so it worked out OK in the end." Penny is concerned that these issues will compromise Ace Space's privacy and data protection.
Penny is aware that the company has solid plans to grow its international sales and will be working closely with the CEO to give the organization a data "shake up". Her mission is to cultivate a strong privacy culture within the company.
Penny has a meeting with Ace Space's CEO today and has been asked to give her first impressions and an overview of her next steps.
To help Penny and her CEO with their objectives, what would be the most helpful approach to address her IT concerns?
Answer: B
Explanation:
Explanation
The most helpful approach to address Penny's IT concerns is to undertake a tabletop exercise. A tabletop exercise is a simulated scenario that tests the organization's ability to respond to a security incident, such as a data breach, a cyberattack, or a malware infection. A tabletop exercise typically involves:
* A facilitator who guides the participants through the scenario and injects additional challenges or variables
* A scenario that describes a plausible security incident based on real-world threats or past incidents
* A set of objectives that define the expected outcomes and goals of the exercise
* A set of questions that prompt the participants to discuss their roles, responsibilities, actions, decisions, and communications during the incident response process
* A feedback mechanism that collects the participants' opinions and suggestions on how to improve the incident response plan and capabilities A tabletop exercise can help Penny and her CEO with their objectives by:
* Enhancing the awareness and skills of the IT team and other stakeholders involved in incident response
* Identifying and addressing the gaps, weaknesses, and challenges in the incident response plan and process
* Improving the coordination and collaboration among the IT team and other stakeholders during incident response
* Evaluating and validating the effectiveness and efficiency of the incident response plan and process
* Generating and implementing lessons learned and best practices for incident response
NEW QUESTION # 109
SCENARIO
Please use the following to answer the next QUESTION:
Penny has recently joined Ace Space, a company that sells homeware accessories online, as its new privacy officer. The company is based in California but thanks to some great publicity from a social media influencer last year, the company has received an influx of sales from the EU and has set up a regional office in Ireland to support this expansion. To become familiar with Ace Space's practices and assess what her privacy priorities will be, Penny has set up meetings with a number of colleagues to hear about the work that they have been doing and their compliance efforts.
Penny's colleague in Marketing is excited by the new sales and the company's plans, but is also concerned that Penny may curtail some of the growth opportunities he has planned. He tells her "I heard someone in the breakroom talking about some new privacy laws but I really don't think it affects us. We're just a small company. I mean we just sell accessories online, so what's the real risk?" He has also told her that he works with a number of small companies that help him get projects completed in a hurry. "We've got to meet our deadlines otherwise we lose money. I just sign the contracts and get Jim in finance to push through the payment. Reviewing the contracts takes time that we just don't have." In her meeting with a member of the IT team, Penny has learned that although Ace Space has taken a number of precautions to protect its website from malicious activity, it has not taken the same level of care of its physical files or internal infrastructure. Penny's colleague in IT has told her that a former employee lost an encrypted USB key with financial data on it when he left. The company nearly lost access to their customer database last year after they fell victim to a phishing attack. Penny is told by her IT colleague that the IT team
"didn't know what to do or who should do what. We hadn't been trained on it but we're a small team though, so it worked out OK in the end." Penny is concerned that these issues will compromise Ace Space's privacy and data protection.
Penny is aware that the company has solid plans to grow its international sales and will be working closely with the CEO to give the organization a data "shake up". Her mission is to cultivate a strong privacy culture within the company.
Penny has a meeting with Ace Space's CEO today and has been asked to give her first impressions and an overview of her next steps.
To help Penny and her CEO with their objectives, what would be the most helpful approach to address her IT concerns?
Answer: B
Explanation:
The most helpful approach to address Penny's IT concerns is to undertake a tabletop exercise. A tabletop exercise is a simulated scenario that tests the organization's ability to respond to a security incident, such as a data breach, a cyberattack, or a malware infection. A tabletop exercise typically involves:
* A facilitator who guides the participants through the scenario and injects additional challenges or variables
* A scenario that describes a plausible security incident based on real-world threats or past incidents
* A set of objectives that define the expected outcomes and goals of the exercise
* A set of questions that prompt the participants to discuss their roles, responsibilities, actions, decisions, and communications during the incident response process
* A feedback mechanism that collects the participants' opinions and suggestions on how to improve the incident response plan and capabilities A tabletop exercise can help Penny and her CEO with their objectives by:
* Enhancing the awareness and skills of the IT team and other stakeholders involved in incident response
* Identifying and addressing the gaps, weaknesses, and challenges in the incident response plan and process
* Improving the coordination and collaboration among the IT team and other stakeholders during incident response
* Evaluating and validating the effectiveness and efficiency of the incident response plan and process
* Generating and implementing lessons learned and best practices for incident response
NEW QUESTION # 110
All of the following changes will likely trigger a data inventory update EXCEPT?
Answer: D
NEW QUESTION # 111
......
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