Advanced-Cross-Channel Exam Braindumps: Salesforce Advanced Cross Channel Accredited Professional & Advanced-Cross-Channel Actual Test Questions

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Salesforce Advanced-Cross-Channel Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Social Studio12%- Identity unification and data management
- Social Studio functionality and configuration
- Social customer service and engagement strategies
Topic 2: Journey Orchestration15%- Reporting and analytics for journeys
- Journey design and best practices
- Integration with Datorama and Google Analytics
Topic 3: Distributed Marketing2%- Distributed campaign features and sending options
- Centralized vs localized marketing management
Topic 4: Interaction Studio10%- Cross-channel experience optimization
- Real-time personalization and interaction management
Topic 5: Einstein for Marketing Cloud23%- Implement and configure Einstein capabilities
  • 1. Einstein Recommendations and Predictive Intelligence
    • 2. Einstein Engagement Scoring and Frequency
      - Differentiate Einstein features and use cases
      Topic 6: Cross-Channel Strategy and Measurement15%- Channel selection and campaign planning
      - Multi-touch attribution and KPIs
      - Performance reporting and optimization
      Topic 7: Mobile Studio13%- Mobile messaging configuration and best practices
      - MobilePush and WhatsApp integration
      - MobileConnect and GroupConnect features
      Topic 8: Ad Studio10%- Paid media integration with Marketing Cloud
      - Ad Studio capabilities and campaign alignment

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      Salesforce Advanced Cross Channel Accredited Professional Sample Questions (Q43-Q48):

      NEW QUESTION # 43
      What are three differences between the new MC Transactional Messaging API and previous MC triggered message API versions?

      Answer: B,D,E


      NEW QUESTION # 44
      Where would you add a topic profile

      Answer: B

      Explanation:
      * Understanding Topic Profiles:
      * Topic profiles are the core of social listening in Social Studio. They define the keywords, social accounts, and other criteria used to capture relevant social media mentions.
      * Admin Settings as the Central Hub:
      * Admin settings in Social Studio are the central location for managing overall account configurations, user permissions, and, importantly, topic profiles.
      * Detailed Steps:
      * Access Admin Settings:In Social Studio, you'll click on your profile avatar in the top right corner and then select "Admin".
      * Topic Profiles Section:Within the Admin panel, you'll find a dedicated section for "Topic Profiles."
      * Create/Edit Topic Profiles:This is where you can create new topic profiles or edit existing ones.
      You'll define keywords, include/exclude terms, specify languages, locations, media types, and link social accounts.
      * Why Other Options Are Incorrect:
      * A. Social Studio Automate:Social Studio Automate is used for automating actions based on rules (e.g., automatically routing posts to different teams, adding classifications). It's not where you create the foundation of social listening (topic profiles).
      * C. Workspace Settings:Workspace settings manage collaboration and workflow within a specific workspace. While you might use topic profiles within a workspace, you don't create them there.
      * D. Social Studio Engage:Engage is for viewing and interacting with social media content that has already been captured based on your topic profiles. You don't create topic profiles in Engage.
      In Summary:


      NEW QUESTION # 45
      What is prerequisite for email/web recommendations: select 2

      Answer: A,B


      NEW QUESTION # 46
      When are customers eligible to be send a message in STO(when customer will engage then its sent)

      Answer: C

      Explanation:
      Understanding Send Time Optimization (STO):
      * Purpose:STO is a Marketing Cloud feature that uses AI to determine the optimal time to send an email to each individual subscriber, maximizing the likelihood of engagement.
      * How it Works:STO analyzes a subscriber's historical engagement data (when they typically open and click emails) to predict the best send time within a 24-hour window.
      STO Send Time Logic:
      * Prediction Window:STO predicts the hour within the next 24 hours when a subscriber is most likely to engage.
      * Send at Predicted Hour:The email is sent during that predicted hour.
      * It's not immediate:STO doesn't send emails immediately upon entering the activity. It waits for the predicted optimal hour.
      * It's not within the first minute of the next hour:STO determines a specific hour, not just the start of the next hour.
      * It's not necessarily within the next hour:The predicted hour could be several hours away, depending on the subscriber's engagement history.


      NEW QUESTION # 47
      Which three features are supported in MC Advertising Studio?

      Answer: A,B,E


      NEW QUESTION # 48
      ......

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