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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: OmniScripts | 27% | - Structure and components of OmniScripts - Validation and alignment with business needs - Mapping business processes to OmniScript steps |
| Topic 2: FlexCards | 23% | - Capabilities and use cases of FlexCards - Grouping and displaying customer 360 information - Designing FlexCards to meet requirements |
| Topic 3: Best Fit Solutioning | 27% | - Gathering and analyzing business requirements - Performance, security, and best practices - Fit-gap analysis and solution design - Mapping requirements to OmniStudio capabilities |
| Topic 4: Data Tools | 23% | - DataRaptors: purpose, design, and usage - Integration Procedures: connectivity and data flow - Calculation Matrices and Procedures |
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NEW QUESTION # 213
In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?
Answer: C
NEW QUESTION # 214
Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.
According to best practice, what data source should be used?
Answer: C
NEW QUESTION # 215
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
Answer: C,D
NEW QUESTION # 216
Which OmniStudio tool can be used to invoke scheduled jobs?
Answer: A
NEW QUESTION # 217
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
Answer: A,D
Explanation:
The two OmniStudio tools that should be recommended to meet these requirements are Calculation Procedure and Calculation Matrix. Calculation Procedure allows the designer to define a multi-step calculation process that can use data from various sources. Calculation Matrix allows the designer to define a table of values that can be used as inputs or outputs for calculations. In this case, a Calculation Matrix can be used to store the discount thresholds based on region and customer lifetime score, and a Calculation Procedure can be used to apply them to the orders. OmniStudio Action is not needed for this scenario, as there is no interaction involved. DataRaptor Transform is not suitable for this scenario, as it is used to transform data from one format to another.
NEW QUESTION # 218
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