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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Sales Process Automation	20%	- Sales Processes and Record Types 1. Sales Path and Guidance 2. Approval Processes
Topic 2: Sales Analytics and Reporting	12%	- Reports and Dashboards 1. Sales Performance Metrics
Topic 3: Opportunity Management	14%	- Opportunity Lifecycle 1. Stages and Forecasting 2. Products and Price Books
Topic 4: Sales Cloud Data Model and Configuration	15%	- Standard and Custom Objects 1. Account and Contact Relationships 2. Lead Conversion Process
Topic 5: Lead Management	12%	- Lead Assignment and Routing 1. Lead Scoring and Conversion Rules
Topic 6: Sales Productivity Features	12%	- Collaboration and Productivity Tools 1. Email Integration and Activity Management
Topic 7: Data Management and Integration	15%	- Data Quality and Import Tools 1. Data Loader and Import Wizard 2. Duplicate Management

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q181-Q186):

NEW QUESTION # 181
Universal Containers is launching a full line of new products and Service Cloud should support the following requirements:
* Agents need to collaborate with other teams.
* The product development team needs to be alerted on high-priority cases for specific products.
Which solution will meet these requirements?

A. Use Process Builder for notifications and account teams to monitor cases.
B. Use escalation rules for notifications and case teams to monitor cases.
C. Use escalation rules for notifications and account teams to monitor cases.
D. Use Process Builder for notifications and case teams to monitor cases.

Answer: D

NEW QUESTION # 182
What is a summary report?

Answer:

Explanation:
Summary reports are similar to tabular reports, but also allow users to group rows of data, view subtotals, and create charts. They can be used as the source report for dashboard components. Use this type for a report to show subtotals based on the value of a particular field or when you want to create a hierarchical list, such as all opportunities for your team, subtotaled by Stage and Owner. Summary reports with no groupings show as tabular reports on the report r

NEW QUESTION # 183
Which of the following descriptions best describe Content?

A. A collaboration tool
B. A toolfor extending pricing proposals to customers
C. A library that allows access to documents
D. A content management tool for users who seek information
E. A data enrichment tool that maintains updated data

Answer: C

NEW QUESTION # 184
Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity.
What should a consultant consider when implementing the custom fields?

A. Related Quote items on all Quotes are impacted when an Opportunity Line Item is deleted.

Answer: A

NEW QUESTION # 185
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?

A. Reference the revenue totals on the parent accounts in the Account Hierarchy view.
B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
C. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.

Answer: C

NEW QUESTION # 186
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