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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
APIs for Managing Your Slack12%- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Use the SCIM API to manage Slack users and user groups.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Monitor workspace events with the Audit Logs API.
Core Development (Workflows, Modals, Interactivity)48%- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Handle interactive payloads and events effectively.
- Integrate Salesforce data with Slack applications.
Design for Scale9%- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Recommend when to add support for channels that are shared externally with Slack Connect.
Tools5%- List some use cases for Slack Developer Tools (SDT).
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use the Bolt development framework to build Slack apps.
- Recommend when to use sample code and external resources.
Design for Security19%- Implement the OAuth installation flow.
- Identify the steps you could take to make your app communicate securely in Slack.
- Request the appropriate scopes for your app's use case.
- Design for security.
- Request the appropriate tokens for your app's use case.
- Store and retrieve data and tokens safely.

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Salesforce Certified Slack Developer Sample Questions (Q108-Q113):

NEW QUESTION # 108
A Slack app is being developed to facilitate employee feedback submission. The app requires a UI that allows users to easily input and submit their feedback.
Which Block Kit component should be used for creating the feedback submission interface?

Answer: D

Explanation:
Use an input block to allow users to enter their feedback directly An input block is specifically designed for user input, making it the most appropriate choice for a feedback submission interface. It allows users to easily enter and submit their feedback, providing a straightforward and user-friendly experience.
Why not the other options:
*A divider block is used for separating content visually and does not facilitate direct user input.
*A header block, while useful for providing instructions, does not allow for user input.
*A section block with text fields, although useful for organizing content, does not offer the interactive input functionality of an input block.


NEW QUESTION # 109
In which scenario would the use of the SCIM API be most beneficial for managing a Slack workspace?

Answer: B

Explanation:
When automating the addition, updating, and removal of users in response to changes in a company's HR database The SCIM API is particularly beneficial for automating user management tasks like adding, updating, and removing users in a Slack workspace, especially in response to changes in a company's HR database. This ensures that user information in Slack remains consistent with the company's records, enhancing administrative efficiency and accuracy.
Why not the other options:
*The SCIM API is not used for real-time message translation.
*The SCIM API is not intended for generating activity and participation reports.
*Managing external app integrations and plugins is not a primary function of the SCIM API.


NEW QUESTION # 110
You have built an application to send a response when a user posts a message containing "hello" in public channels the application is in. Your manager asks you to release the application tomorrow to the employees at your job and then add additional functionality next year for the application to be able to join channels and also react to messages within channels.
Which two Bot token scopes should you request permissions for when releasing the app tomorrow?

Answer: C

Explanation:
The application currently needs only two capabilities: detect messages containing "hello" in public channels where it is already present, and post a response. Receiving public-channel message events requires the channels:history scope when subscribing to the message.channels event. Sending a response as the application requires chat:write. Therefore, D provides exactly the permissions required by the functionality available at release. The planned capabilities to independently join public channels and add reactions are explicitly scheduled for the following year. Slack's least-privilege principle requires applications to request only permissions required by functionality that presently exists. Requesting channels:join or reactions:write before those capabilities are implemented would unnecessarily expand the application's authorization footprint.
Current Slack Marketplace guidance reinforces this requirement and states that applications should not submit scopes intended only for future functionality. Therefore, the correct release-time scopes are chat:write and channels:history. Additional scopes should be requested later when the associated features are implemented and ready for use. This maps to Design for Security, particularly granular OAuth scopes, least privilege, Events API authorization, and permission lifecycle management.


NEW QUESTION # 111
A company wants to integrate their customer service platform with Slack so that every time a new customer service ticket is created, the customer support team is notified.
What is the most appropriate Slack feature to use for this integration?

Answer: D

Explanation:
Implement incoming webhooks to automatically post new ticket alerts in a dedicated support channel Incoming webhooks are ideal for pushing real-time notifications from an external system into Slack. In this case, they can be used to automatically notify the support team in a dedicated channel whenever a new customer service ticket is created, ensuring prompt attention.
Why not the other options:
*Slash commands require manual input and are not suited for automated notifications.
*Periodic checks by a bot may not provide the immediacy required for new ticket notifications.
*Direct messages to individual team members are not efficient for team-wide notifications and can lead to communication gaps.


NEW QUESTION # 112
When designing a Slack app to assist with task management, what approach should you take to ensure the app aligns with Slack's user experience principles?

Answer: D

Explanation:
The app should provide concise, actionable notifications only when necessary Providing concise, actionable notifications only when necessary aligns with Slack's user experience principles of keeping work life simpler and more productive. It ensures users receive relevant information without unnecessary distraction.
Why not the other options:
*Frequent reminders can be disruptive and counterproductive, leading to notification fatigue..
*Requiring navigation to an external website for task management disrupts the workflow and is not conducive to a streamlined user experience within Slack.
*Constantly updating users with all tasks, regardless of their relevance, can overwhelm users and detract from their productivity.


NEW QUESTION # 113
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