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| Section | Weight | Objectives |
|---|---|---|
| Call Control | 25% | - Implement toll fraud prevention on CUCM - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Describe Mobile and Remote Access (MRA) - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) |
| Infrastructure and Design | 20% | - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) |
| Quality of Service (QoS) | 15% | - Configure LLQ (class map, policy map, service policy) - Describe the QoS requirements for these applications (Voice, Video, Data) - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Describe the class models for providing QoS (DiffServ, IntServ) |
| Cisco IOS XE Gateway and Media Resources | 15% | - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Troubleshoot IOS XE dial plans and dial peer matching - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) |
| Collaboration Applications | 5% | - Configure Cisco Jabber (Switching modes, Deployment modes) - Configure Cisco Unity Connection (MWI, SIP integration) |
| Protocols, Codecs, and Endpoints | 20% | - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Describe SIP interworking between CUCM and Cisco Expressway - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) |
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NEW QUESTION # 512
Refer to the exhibit. An administrator is attempting to resolve a DTMF issue to a specific IVR and has supplied logs from the most recent issue. What is the cause and solution of the issue?
Answer: A
NEW QUESTION # 513
Refer to the exhibit. There is a call flow between Phone A and Phone B Phone B (holder) places Phone A (holder) on hold.
Which MRGL and Audio Source are played to Phone A?
Answer: C
NEW QUESTION # 514
An engineer is configuring Cisco Jabber for Windows and must implement desk phone control mode for some of the users.
Which access control group must be configured for those users to enable this functionality?
Answer: A
NEW QUESTION # 515
Which DHCP option must be set up tor new phones to obtain the TFTP server IP address?
Answer: D
NEW QUESTION # 516
An engineer must configure a new Cisco UCM translation pattern to convert 915555555555 into 1665 Which translation pattern must be used?
Answer: C
NEW QUESTION # 517
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