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| Section | Weight | Objectives |
|---|---|---|
| Risk Optimization | 30% | - Compliance and Assurance
|
| IT Resources | 15% | - Application Resources
|
| Value Optimization | 10% | - Value Creation
|
| Benefits Realization | 20% | - Business Case Development
|
| Governance of Enterprise IT | 25% | - Risk Management
|
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NEW QUESTION # 141
An enterprise has an ongoing issue of corporate applications not delivering the expected benefits due to missing key functionality. As a result, many groups are using spreadsheets and databases instead of approved enterprise applications to store and manipulate information. Which of the following will BEST improve the success rate of future IT initiatives?
Answer: A
Explanation:
Engaging stakeholders to identify and validate business requirements is the best way to improve the success rate of future IT initiatives. Stakeholders are the individuals or groups who have an interest or influence in the IT initiatives, such as business users, customers, managers, sponsors, etc. Engaging stakeholders can help:
Understand the needs, expectations, and priorities of the stakeholders, and ensure that they are aligned with the business objectives and strategy Define and document the business requirements that specify what the IT initiatives should deliver in terms of functionality, quality, performance, and value Validate and verify that the business requirements are clear, complete, consistent, feasible, and testable Communicate and manage any changes or issues that may affect the business requirements or the IT initiatives Engaging stakeholders to identify and validate business requirements can help avoid missing key functionality in the corporate applications, and ensure that they meet the stakeholder's needs and expectations. This can also reduce the reliance on spreadsheets and databases as alternative software solutions, and increase the user satisfaction and adoption of the enterprise applications.
The other options are not the best way to improve the success rate of future IT initiatives. Engaging the business user community in acceptance testing of acquired applications is a good practice, but it is not sufficient to ensure that the applications have the key functionality that meets the business requirements.
Acceptance testing is done at the end of the IT initiative lifecycle, after the applications have been developed or acquired. If the business requirements were not properly identified and validated at the beginning of the IT initiative lifecycle, acceptance testing may reveal significant gaps or defects that may be costly or difficult to fix. Establishing a process for risk and value management is a useful technique, but it does not directly address the issue of missing key functionality in the corporate applications. Risk and value management involves identifying, assessing, prioritizing, and treating the risks and benefits associated with IT initiatives. However, without clear and valid business requirements, risk and value management may not be effective or accurate.
Prohibiting the use of non-approved alternate software solutions is a restrictive measure, but it does not solve the problem of missing key functionality in the corporate applications. Prohibiting the use of spreadsheets and databases may force the users to use the enterprise applications, but it may also create dissatisfaction, frustration, or resistance among them. Moreover, it may prevent them from performing their tasks efficiently or effectively if the enterprise applications do not meet their needs.
For more information on engaging stakeholders to identify and validate business requirements, you can refer to these web sources:
Stakeholder Engagement - ISACA
Business Requirements - ISACA
Requirements Validation - ISACA
NEW QUESTION # 142
When conducting a risk assessment in support of a new regulatory requirement, the IT risk committee should FIRST consider the:
Answer: B
NEW QUESTION # 143
Which of the following is a PRIMARY responsibility of the CIO when an enterprise plans to replace its enterprise resource applications?
Answer: A
Explanation:
The CIO is the chief information officer of an enterprise, who oversees and optimizes the use of information technology (IT) to achieve the business objectives and strategy. One of the primary responsibilities of the CIO is to ensure that IT architecture requirements are considered when an enterprise plans to replace its enterprise resource applications (ERAs). ERAs are integrated software systems that support various business functions, such as finance, accounting, human resources, supply chain, etc. IT architecture requirements are the specifications and standards that define how the IT systems and platforms should be designed, developed, deployed, and maintained to support the ERAs and their users. IT architecture requirements include aspects such as performance, scalability, security, reliability, interoperability, usability, etc. The CIO should ensure that IT architecture requirements are considered when an enterprise plans to replace its ERAs, because they can affect the quality, efficiency, and effectiveness of the ERAs and their alignment with the business needs and goals. The CIO should also ensure that the IT architecture requirements are consistent with the enterprise's IT strategy and vision, and that they comply with the relevant policies, regulations, and best practices.
NEW QUESTION # 144
A global enterprise is experiencing an economic downturn and is rapidly losing market share. IT senior management is reassessing the core activities of the business, including IT, and the associated resource implications. Management has decided to focus on its local market and to close international operations. A critical issue from a resource management perspective is to retain the most capable staff. This is BEST achieved by:
Answer: C
NEW QUESTION # 145
Which of the following is a family of ISO standards for Total Quality Management (TQM)?
Answer: A
NEW QUESTION # 146
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