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Salesforce AP-203 Exam Syllabus Topics:

Section	Objectives
Topic 1: Product Modeling and Catalog (EPC)	- Enterprise Product Catalog structure - Product lifecycle and configurations
Topic 2: OmniStudio and Low-Code Configuration	- OmniScript design and execution - DataRaptor and Integration Procedures - FlexCards for UI composition
Topic 3: Communications Cloud Fundamentals	- Core Communications Cloud capabilities - Industry-specific architecture and concepts
Topic 4: Pricing, Billing, and Monetization	- Communications industry billing concepts - Usage-based pricing models
Topic 5: Order Management and Fulfillment	- Order capture and orchestration - Service provisioning concepts

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Salesforce Communications Cloud Accredited Professional Sample Questions (Q77-Q82):

NEW QUESTION # 77
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?

A. Harmonize their business plan to reduce the complexity
B. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
C. Handle the complex business processes manually outside the IT landscape.
D. Access the entire architecture to identify application that can be decommission.

Answer: A,D

NEW QUESTION # 78
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A. Migrating in/out from bundle offer
B. Service Continuity
C. Supported by digital commerce API
D. History of subscription updates and traceability
E. Customer can choose their plan from all pricing books.

Answer: A,B,D

NEW QUESTION # 79
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A. Digital Commerce API
B. Custom API via lightening Out
C. Digital commerce SDK
D. Cart Based API using Omni Out

Answer: A,C

NEW QUESTION # 80
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
B. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
C. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
D. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products

Answer: D

NEW QUESTION # 81
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

A. Create an attribute on business internet offers and use attribute based pricing
B. Create base price list and multiple child price list per region
C. Create price list per region and use context Rules to determine the correct Price List
D. Create price list and price list entries associated with context Rules per region

Answer: D

NEW QUESTION # 82
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