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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Cisco Unity Connection and Cisco Unity Express30%- Troubleshooting
  • 1. Integration faults
    • 2. Call routing issues
      • 3. Message delivery problems
        - Management and maintenance
        • 1. Backup and restore
          • 2. Integration with CUCM
            • 3. User and mailbox management
              - Deployment and configuration
              • 1. IVR implementation
                • 2. Voice mail configuration
                  • 3. System setup and integration
                    • 4. High availability and redundancy
                      Cisco Unified IM and Presence30%- Configuration
                      • 1. Persistent chat
                        • 2. Centralized deployment
                          • 3. Apple Push Notification Service
                            • 4. High availability
                              • 5. Federation configuration (XMPP, SIP)
                                • 6. Calendar integration
                                  - Troubleshooting
                                  • 1. High availability failures
                                    • 2. XMPP issues
                                      • 3. Notification service problems
                                        • 4. Calendar integration errors
                                          • 5. Federation connectivity
                                            Application Clients25%- Integration and features
                                            • 1. Voice and video features
                                              • 2. Mobility and remote access
                                                • 3. Presence integration
                                                  - Deployment and configuration
                                                  • 1. Client policies and settings
                                                    • 2. Cisco Jabber
                                                      • 3. Webex App
                                                        - Troubleshooting
                                                        • 1. Login and connectivity issues
                                                          • 2. Media quality issues
                                                            • 3. Feature availability problems
                                                              Single Sign-On (SSO) for Collaboration Applications15%- SSO types in collaboration environment
                                                              • 1. Kerberos
                                                                • 2. Integrated Windows AD
                                                                  • 3. Smart card authentication
                                                                    - SAML 2.0 components
                                                                    • 1. Protocol
                                                                      • 2. Binding
                                                                        • 3. Profiles
                                                                          • 4. Assertion
                                                                            - SAML SSO login process flow

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q52-Q57):

                                                                            NEW QUESTION # 52
                                                                            The collaboration infrastructure of a large company was hacked, which lead to toll fraud and a bill that was substantially higher than usual.Anengineer must configure Cisco Unity Connection to block all calls to international phone numbers and numbers that contain 10 digits and begin with 0.Which two rules must be configured in the Unity Connection restriction table?(Choose two.)

                                                                            Answer: C,D

                                                                            Explanation:
                                                                            Explanation
                                                                            These two options are the correct rules to configure in the Unity Connection restriction table to block all calls to international phone numbers and numbers that contain 10 digits and begin with 0. The rules use wildcard characters to match any number that meets the criteria. The ? character matches any single digit, while the X character matches any single digit except 0. Therefore, 0??? blocks any number that starts with 0 and has nine more digits, while 0XXXXXXXXX blocks any number that starts with 0 and has nine more digits that are not 0.
                                                                            The other options are incorrect. A.9! matches any number that starts with 9 and has one or more digits after it, which is not the requirement. D.9* matches any number that starts with 9, which is also not the requirement.E.0-9* matches any number that starts with a digit from 0 to 9, which is too broad and would block valid numbers as well. References:
                                                                            https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/1
                                                                            https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/1


                                                                            NEW QUESTION # 53
                                                                            A customer calls into the Cisco Unity Connection-based auto-attendant of an organization and chooses an option to find an employee extension by entering the last name using the keypad.
                                                                            Which configuration feature in Cisco Unity Connections supports this action?

                                                                            Answer: C


                                                                            NEW QUESTION # 54
                                                                            Refer to the exhibit. The associated directory number is configured with Call Forward All to voicemail in Cisco UCM. When users call the directory number they hear the opening greeting.
                                                                            Which action should be taken to correct this issue?

                                                                            Answer: A


                                                                            NEW QUESTION # 55
                                                                            Drag and drop the steps from the left into the correct order on the right that describes the flow of presence updates when a user manually sets the presence status in Cisco Jabber. Not all options are used.

                                                                            Answer:

                                                                            Explanation:

                                                                            Explanation
                                                                            Step 1 - A
                                                                            Step 2 - B
                                                                            Step 3 - D

                                                                            https://www.ciscolive.com/c/dam/r/ciscolive/emea/docs/2019/pdf/BRKUCC-3347.pdf


                                                                            NEW QUESTION # 56
                                                                            Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

                                                                            Answer: C


                                                                            NEW QUESTION # 57
                                                                            ......

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