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Salesforce Salesforce-Slack-Administrator Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Slack Administrator Exam
Exam Number:Salesforce-Slack-Administrator (Slack-Admn-201)
Passing Score:65%
Exam Price:$200 USD
Related Certifications:Salesforce Certified Platform Administrator
Salesforce Certified Administrator
Exam Duration:90 minutes
Exam Format:Multiple-select, Multiple-choice
Certificate Validity Period:1 year
Available Languages:English
Real Exam Qty:60
Recommended Training:Slack Certified Admin Training
Trailhead: Prepare for Your Slack Administrator Exam
Exam Registration:Salesforce Certification Registration
Pearson VUE Scheduling
Sample Questions:Salesforce Salesforce-Slack-Administrator Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended experience managing Slack environments
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-slack-administrator---Slack-Admn-201-PV

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 2
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3
  • Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Salesforce Certified Slack Administrator Sample Questions (Q130-Q135):

NEW QUESTION # 130
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)

Answer: C


NEW QUESTION # 131
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes?
(Select the TWO best answers.)

Answer: A,D


NEW QUESTION # 132
Which plan(s) support(s) customizable message and file retention features?

Answer: D

Explanation:
Slack official plan features state:
"Customizable message and file retention policies are available on Pro, Business+, and Enterprise Grid plans." Free plan (C) does not support customizable retention. It's limited to 90 days history unless upgraded.
Enterprise Grid-only (D) is too restrictive.
(Reference: Slack Administration Study Guide - Message and File Retention Policies)


NEW QUESTION # 133
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?

Answer: C,D


NEW QUESTION # 134
You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.
What should you do to manage this process?
(Select the best answer.)

Answer: D

Explanation:
The best practice outlined in Slack Enterprise Grid documentation:
"Enable workspace creation requests, so users can request new workspaces that will be routed to Org Admins via an internal channel for review and approval." This approach scales better for high-volume requests, allowing multiple admins to track and approve them efficiently from a centralized channel, rather than relying on manual direct messages.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Management)
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NEW QUESTION # 135
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