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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Change Management and Training13%- Create training materials and end-user guides
- Plan and execute change management activities
- Develop user adoption strategy and documentation
- Define support processes and escalation paths
Solution Design and Business Logic28%- Configure Lightning Web Components for customizations
- Implement security model (profiles, permission sets, sharing rules)
- Set up and manage CMS content and files
- Configure navigation, menus, and site structure
- Design Experience Cloud site architecture (themes, templates, branding)
- Design data access and visibility rules
Analytics and Monitoring13%- Implement error handling and logging
- Conduct user feedback collection and optimization
- Configure Site.com analytics and reporting
- Monitor site performance and user engagement
Implementation and Integration28%- Implement Einstein bots and chat functionality
- Implement search functionality and content tagging
- Build and configure Experience Builder pages and components
- Configure email and notification templates
- Integrate external systems via APIs and connected apps
- Configure SSO and authentication providers
Discovery and Scoping18%- Identify key stakeholders and user personas
- Define scope and create solution design
- Understand customer business objectives and challenges
- Assess organizational readiness for digital transformation

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q179-Q184):

NEW QUESTION # 179
Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
Choose 3 answers

Answer: A,C,D

Explanation:
UMS can accomplish three goals with Experience Cloud moderation functionality:
* Track Flagging and moderation activity within the Experience site. Moderation functionality allows UMS to view reports and dashboards that show theflagging and moderation activity on its site, such as the number of flagged items, the number of moderated items, and the flagging reasons.
* Allow members to flag posts comments files, and messages that are inappropriate or spam. Moderation functionality allows UMS to enable members to flag content that violates the site's guidelines or policies. Members can choose a flagging reason from a predefined list or enter their own reason.
* Designer specific users as moderators so that they can closely monitor the size. Moderation functionality allows UMS to assign specific users as moderators who have permission to manage content on its site. Moderators can review flagged items, delete or edit inappropriate content, ban or warn abusive users, or escalate issues to administrators.


NEW QUESTION # 180
Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.
Which user visibility setting needs to be enabled at a minimum?

Answer: A

Explanation:
To enable the installers to collaborate with their co-workers and UMS staff, UMS needs to enable Portal User Visibility. This is a user visibility setting that allows portal users to see other portal users who have thesame role or a role below them in the role hierarchy. This also allows portal users tosee internal users who are above them in the role hierarchy. Portal User Visibility can be enabled in the Sharing Settings page in Setup.


NEW QUESTION # 181
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?

Answer: B

Explanation:
To simplify topics but keep articles that have been assigned to the topics, you need to merge similar topics in Content Management. This will allow you to combine two or more topics into one and update the articles that have been assigned to the merged topics.


NEW QUESTION # 182
DreamHouse Realty recently created a sitefor potential buyers. The content is organized using topics.
Where can site users go to find out how current and popular a topic is?

Answer: D

Explanation:
To find out how current and popular a topic is, site users can go to the topic's detail page. The topic's detail page shows information such as the number of followers, the number of posts, and the last activity date of the topic. Site users can alsosee the related topics and subtopics, as well as filter the content by type or time range.


NEW QUESTION # 183
Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
Choose 3 answers

Answer: A,B,D

Explanation:
Three actions that are performed automatically when asite is created in Experience Cloud are A, C, and E. A guest role is a role that defines the access level and permissions of guest users on your site. A guest profile is a profile that determines what guest users can see and do on your site. A guest userrecord is a user record that represents the guest user on your site. These actions are performed automatically when you create a site in Experience Cloud, so you don't have to manually create them.


NEW QUESTION # 184
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