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Salesforce ADM-201 (Salesforce Certified Administrator) Exam is an industry-leading certification that validates the skills and knowledge of professionals who manage and administer Salesforce. Salesforce Certified Administrator certification is designed to test the candidate's ability to configure, customize, and maintain an organization's Salesforce platform. The ADM-201 Exam is a comprehensive test that covers all aspects of Salesforce administration, including security, data management, user management, and customization.

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Salesforce ADM-201 certification exam tests a candidate's knowledge in various areas, including Salesforce security, data management, user management, workflow automation, reporting, and analytics. ADM-201 exam also evaluates a candidate's knowledge of Salesforce best practices and how to apply them in real-world scenarios. ADM-201 Exam consists of 60 multiple-choice questions that need to be completed in 105 minutes. The passing score for the exam is 65%.

Salesforce Certified Administrator Sample Questions (Q97-Q102):

NEW QUESTION # 97
Which accounts are automatically synchronized on Salesforce classic?

A. Accounts that the users own
B. All recently accessed accounts
C. Accounts selected with the sync button
D. Any account created in the last 30 days

Answer: B

NEW QUESTION # 98
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. Which feature should a Platform Administrator configure to meet this requirement?

A. Case Scheduled Reports
B. Case Assignment Rules
C. Case Escalation Rules
D. Case Dashboard Refreshes

Answer: C

Explanation:
Case Escalation Rulesare specifically designed to automate actions when a case has remained in a certain state for a defined period of time. In this scenario, the requirement involves two specific time-based triggers:
moving the case after 2 hours and alerting a manager. Escalation rules allow the administrator to define
"Escalation Actions" that execute when the time threshold is reached, such as "Reassign to Queue" and
"Notify Manager". Case Assignment Rules (Option D) only fire when a case is first created or manually triggered, not after a time delay63. Reports (Option A) and Dashboards (Option B) provide information but do not physically move records or perform automated reassignments.

NEW QUESTION # 99
AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.

A. Create a manufacturer field as a controlling picklist and the model as a dependent picklist
B. Create a manufacturer field as the dependent picklist and the model as the controlling picklist.
C. Create a multi-select picklist field that includes both manufacturers and models.
D. Create a lookup field from the manufacturer object to the model object

Answer: A

NEW QUESTION # 100
A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard. How would an administrator enable this?

A. Create the dashboard as dynamic dashboard.
B. Grant the sales manager the "Drag-and-Drop Dashboard Builder" permission.
C. Grant the sales manager the "View My Teams Dashboards" permission.
D. Grant the sale manager the "Manage Dynamic Dashboards" permission.

Answer: A,C

Explanation:
Section: Volume F
Explanation/Reference:

NEW QUESTION # 101
To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.

A. False
B. True

Answer: B

NEW QUESTION # 102
......

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