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| Section | Weight | Objectives |
|---|---|---|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Data Management and Quality | 15% | - Duplicate management and data cleaning
|
| Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Solution Design and Implementation | 20% | - Deployment and change management
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP settings and configuration framework
|
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NEW QUESTION # 31
A nonprofit customer must conflict and store its clients' government-issued ID number. The consultant has set up a custom text field for the ID number. Which security solution should be used to protect this data?
Answer: D
Explanation:
To protect sensitive data like a government-issued ID number, encrypting the field and carefully managing access permissions is crucial. Here's a step-by-step guide on implementing this security solution:
Create the Custom Field:
Navigate to Setup.
In the Object Manager, select the relevant object (e.g., Contact).
Click on Fields & Relationships.
Create a new Text field for the government-issued ID number.
Enable Classic Encryption for Custom Fields:
In Setup, search for "Encryption Policy".
Enable "Encrypt Custom Fields".
Select the custom field you created for the government-issued ID and mark it for encryption.
Set Permissions:
Navigate to Setup.
Go to Profiles or Permission Sets.
Ensure only the necessary profiles/permission sets have the "View Encrypted Data" permission:
Click on the relevant Profile or Permission Set.
In System Permissions, enable "View Encrypted Data".
Assign this permission only to those users who need to interact with the government ID data.
Adjust Field-Level Security:
In the Object Manager, select the custom field for the government ID.
Click on "Set Field-Level Security".
Ensure the field is visible only to the necessary profiles.
Remove the field from page layouts for users who should not access it.
Test the Setup:
Log in as a user with access to the encrypted data to verify they can view and interact with the data.
Log in as a user without access to ensure they cannot see the encrypted field.
By following these steps, you ensure that the government-issued ID number is encrypted and only accessible to authorized personnel, thereby protecting sensitive client data effectively.
Salesforce Security Guide: Classic Encryption for Custom Fields
Salesforce Permission Sets: Managing Permissions
NEW QUESTION # 32
A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers
Answer: A,D
Explanation:
When migrating a large volume of contacts, organizations, and address records into NPSP, it is essential to consider the following:
Complexity with the Address Object:
Using the Address object to track addresses can introduce complexity, especially if multiple addresses per contact or organization need to be managed. This complexity arises from the need to ensure all address records are correctly linked and maintained.
Impact on Data Storage:
Migrating all historical address information can significantly impact system data storage. Salesforce has storage limits, and large volumes of data can quickly consume available storage. It is important to plan for data storage needs and consider archiving or summarizing historical data to manage storage usage effectively.
Steps for Migration:
Data Preparation:
Clean and standardize the data before migration to ensure consistency.
Identify and remove duplicates to avoid data redundancy.
Data Mapping:
Map the fields from the legacy system to the corresponding fields in NPSP, including custom fields if necessary.
Data Import Tools:
Use Salesforce Data Loader or the NPSP Data Importer for the migration process.
Import data in batches, starting with Accounts, followed by Contacts, and then address information.
Testing and Validation:
Test the migration in a sandbox environment to identify and resolve any issues.
Validate the imported data to ensure accuracy and completeness.
"Data Import Strategies for Nonprofits" from Salesforce Help: Data Import Strategies
"Address Management in NPSP" from Salesforce.org: Address Management
NEW QUESTION # 33
The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.
What should the consultant do?
Answer: D
Explanation:
To track nested campaigns effectively, Salesforce Campaign Hierarchies can be utilized. Here are the steps to set this up:
Create Parent Campaign:
Create the top-level parent Campaign called "Friends of the Organization".
Create Sub-Campaigns:
Create sub-campaigns under the parent campaign for each hierarchical level: FY19, Capital Campaign, Annual Fund, Digital Donations, and Mobile.
Link each sub-campaign to its parent campaign using the Parent Campaign lookup field.
Configure Campaign Hierarchy Settings:
Ensure the Campaign Hierarchy settings are configured to allow for the desired depth of nested campaigns.
Track Campaign Performance:
Use Campaign Hierarchy reports to track the performance of each campaign within the hierarchy.
Analyze metrics such as total donations, engagement, and conversion rates at each level.
By creating a structured Campaign Hierarchy, the nonprofit can effectively track and manage complex campaign structures, gaining insights into performance at each level of the hierarchy.
"Campaign Hierarchies" from Salesforce Help: Campaign Hierarchies
"Managing Campaigns in NPSP" from Salesforce.org: Campaign Management
NEW QUESTION # 34
Which function of the application development lifecycle does establishing a Center of Excellence address?
Answer: A
Explanation:
Establishing a Center of Excellence (CoE) addresses the governance function of the application development lifecycle. A CoE provides leadership, best practices, and oversight to ensure consistent and effective use of Salesforce across the organization:
Governance: Ensures that there are clear policies, standards, and guidelines for managing and using Salesforce.
Best Practices: The CoE promotes best practices for development, deployment, and ongoing management of Salesforce applications.
By focusing on governance, a CoE helps maintain the integrity, quality, and strategic alignment of Salesforce initiatives within the nonprofit.
Salesforce Governance Framework Documentation
Salesforce Trailhead: Center of Excellence
NEW QUESTION # 35
A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.
Which solution should the consultant recommend?
Answer: D
Explanation:
To quickly query data across multiple systems and get insights on any device about the impact the nonprofit is having, the consultant should recommend:
CRM Analytics (formerly known as Tableau CRM or Einstein Analytics):
CRM Analytics allows for advanced data analysis, visualization, and reporting. It can integrate data from multiple Salesforce objects and external sources, providing comprehensive insights across systems. It is designed to work seamlessly on various devices, ensuring accessibility and usability.
NEW QUESTION # 36
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