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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Templates and Themes | 10% | - Theme customization and design - Template selection and configuration - Lightning and Visualforce options |
| Topic 2: Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Platform capabilities and limitations - Experience types and use scenarios |
| Topic 3: Sharing, Visibility, and Licensing | 17% | - License types and allocation - Sharing rules and external visibility - Data access and security model |
| Topic 4: Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
| Topic 5: Customization Considerations and Limitations | 7% | - Limits and governor considerations - Declarative vs programmatic options - Performance and scalability |
| Topic 6: Adoption and Analytics | 5% | - Moderation and community governance - Engagement and adoption strategies - Reporting and dashboards |
| Topic 7: User Creation and Authentication | 13% | - Single Sign-On and identity providers - External user activation and permissions - User provisioning methods |
| Topic 8: Branding, Personalization, and Content | 15% | - Personalization and targeted content - Branding and layout customization - Content management and CMS integration |
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NEW QUESTION # 28
In which two ways can Opportunities with a Community User be shared?
Choose 2 answers Calculator
Answer: A,D
Explanation:
Sharingsets allow you to grant access to records that have a lookup relationship to the same account or contact that the community user has. You can use sharing sets to share opportunities with partner community users who belong to the same account as the opportunity owner.
Criteria-based sharing rules allow you to share records based on field values. You can use criteria-based sharing rules to share opportunities with partner community users who meet certain criteria, such as region, industry, or status.
NEW QUESTION # 29
Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?
Answer: D
Explanation:
This option allows UMS to reduce the call volume by providing customers with self-service options, such as knowledge articles, FAQs, case management, chat, and feedback. TheCustomer Service template is designed for this purpose and offers a responsive and customizablelayout2
NEW QUESTION # 30
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?
Answer: C
Explanation:
Site User Visibility allows users within the same site to see each other, regardless of their role or sharing group membership. This is useful forcollaboration between independent researchers and NTO staff on their research-related submissions.
NEW QUESTION # 31
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?
Answer: D
Explanation:
This option allows UC to control the access to the partner application form and ensure that only qualified partners can apply. Token-based referral links are unique and expire after a certain time, which adds an extra layer of security. Creating an app for the internal team also allows UC to track the performance of the referral program and reward the existing partners accordingly1
NEW QUESTION # 32
A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharingrequirement?
Choose 2 answers
Answer: A,C
Explanation:
To support the sharing requirement of using advanced sharing rules for thecustom object, CK should grant two user license types to customers: Partner Community User and Customer Community Plus Login User.
These license types allow customers to access custom objects and a subset of standard CRM objects, such as accounts, contacts, cases, and dashboards. These license types also support advanced sharing features, such as role hierarchy, sharing rules, manual sharing, and Apex sharing.
NEW QUESTION # 33
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