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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Manage meeting policies
  • 2. Configure meeting templates
  • 3. Configure meeting settings
  • 4. Configure live captions and transcription
  • 5. Configure audio conferencing
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams Rooms devices
  • 2. Configure Teams panels
  • 3. Configure Teams Rooms accounts
  • 4. Plan for Microsoft Teams Rooms
  • 5. Manage Teams certified devices
- Configure and manage webinars and live events
  • 1. Configure event group roles
  • 2. Manage live event policies
  • 3. Manage attendee engagement features
  • 4. Configure webinar settings
Topic 2: Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone deployments
  • 3. Configure Teams Phone policies
  • 4. Plan for Teams Phone with PSTN connectivity
  • 5. Configure emergency calling policies
- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan for network topology and connectivity
  • 3. Plan and configure network settings for media traffic
  • 4. Plan for network bandwidth requirements
  • 5. Implement quality of service (QoS)
- Plan and configure Teams meetings and conferencing
  • 1. Plan for Teams meetings and live events
  • 2. Plan for Microsoft Teams Rooms
  • 3. Configure meeting policies
  • 4. Plan for webinars and town halls
  • 5. Configure conferencing bridges
Topic 3: Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Manage emergency calling licenses
  • 3. Configure emergency calling policies
  • 4. Configure emergency locations
- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure Teams Calling Plans
  • 3. Configure Direct Routing
  • 4. Configure voice routing policies
  • 5. Manage SBC (Session Border Controllers)
- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure calling policies
  • 3. Configure call park policies
  • 4. Configure location-based routing
  • 5. Configure call hold music
Topic 4: Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Troubleshoot audio/video issues
  • 2. Monitor meeting quality
  • 3. Analyze meeting usage reports
  • 4. Monitor Teams Rooms health
  • 5. Use Teams Admin Center for diagnostics
- Manage compliance and security
  • 1. Configure compliance recording
  • 2. Configure information barriers
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure recording policies
  • 5. Configure retention policies for calls and meetings
- Monitor and troubleshoot Teams Phone
  • 1. Monitor call quality
  • 2. Analyze call analytics
  • 3. Troubleshoot call issues
  • 4. Monitor SBC health
  • 5. Use Call Quality Dashboard (CQD)
- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Generate call quality reports
  • 3. Use Teams Admin Center reports
  • 4. Analyze usage reports

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q362-Q367):

NEW QUESTION # 362
Refer to the exhibit.

You need to create a base SD WAN configuration that includes SD WAN rules and Performance SLAs for spoke sites with various connectivity types It needs to be done in a way that can be easily applied to new sites with a minimum amount of change How should you create the SD-WAN zones?

Answer: C


NEW QUESTION # 363
You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies


NEW QUESTION # 364
You use the Microsoft Teams Rooms Pro Management portal to manage an inventory of Teams Rooms devices.
You discover that a newly deployed Teams Rooms device fails to appear in the inventory.
You need to discover the device.
What should you do?

Answer: C

Explanation:
To discover a newly deployed device that is missing from the Microsoft Teams Rooms Pro Management portal, you should navigate to the Inventory tab and perform a manual sync to trigger immediate detection.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/inventory


NEW QUESTION # 365
You have a Microsoft Teams Phone deployment.
You are designing a room that will be used for collaboration.
You need to select a device for the room. The device must meet the following requirements:
- Support video.
- Support one-touch join for meetings.
- Can start new meetings from within the room.
- Support HDMI ingestion of content into Teams.
Which type of device should you select? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer: C,E

Explanation:
https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison


NEW QUESTION # 366
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBC).
A user named User1 is configured as shown in the following exhibit.

User1 reports that when an external caller attempts to call the phone number of User1, the external caller receives an error message.
User1 can make outbound calls, but no caller ID appears.
Which two commands should you run to resolve the issues? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: B,C


NEW QUESTION # 367
......

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