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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Project Management Concepts | 33% | - Explain the value of project management
|
| Topic 2: Basics of IT and Governance | 18% | - Governance and Compliance
|
| Topic 3: Project Life Cycle Phases | 30% | - Monitoring & Controlling
|
| Topic 4: Tools and Documentation | 19% | - Metrics and Earned Value Management (EVM)
|
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NEW QUESTION # 369
A PM received feedback from the project sponsor that the resources involved in the project are unsure of their
daily activities. Which of the following is the MOST effective step for the PM to take to ensure clarity within
the team?
Answer: D
Explanation:
Reviewing the Gantt chart weekly with the team would be the most effective step for the project manager to
take to ensure clarity within the team after receiving feedback from the project sponsor that the resources
involved in the project are unsure of their daily activities. A Gantt chart is a graphical tool that shows the
schedule of a project, including the start and end dates, durations, dependencies, milestones, and progress of
each task or activity. Reviewing the Gantt chart weekly with the team can help to clarify their roles and
responsibilities, assign tasks and deadlines, track and report their status and performance, identify and resolve
any issues or risks, and keep them aligned and engaged with the project goals.VVVVVVVVVVVVVV
NEW QUESTION # 370
During the execution phase of a project, the project team faced an unexpected website downtime The project
manager how a brainstorming session and the team identified causes and effects tor the problem Now the
project team needs to analyze and determine whether the particular cause and effect are related by using one of
the following charts. Which of the following should the team use?
Answer: B
Explanation:
Option A shows a cause and effect diagram, also known as a fishbone diagram or an Ishikawa diagram1. This
is a tool that helps to identify and analyze the root causes of a problem by displaying the possible causes and
effects in a graphical format2. A cause and effect diagram can help the project team to determine whether the
particular cause and effect are related by using a systematic and logical approach, such as asking "why"
questions or using the 5 Whys technique34. A cause and effect diagram is better than the other options
because:
Option B shows a Gantt chart, which is a tool that helps to plan and track the tasks, dependencies,
durations, and resources of a project along a timeline5. A Gantt chart does not focus on the causes and
effects of a problem, but rather on the sequence and progress of the project activities.
Option C shows a pie chart, which is a tool that helps to compare and visualize the proportions of
different categories or segments of data6. A pie chart does not show the relationships between the causes
and effects of a problem, but rather the distribution of the data values.
Option D shows a scatter plot, which is a tool that helps to examine the correlation or association
between two variables or sets of data7. A scatter plot does not show the causes and effects of a problem,
but rather the pattern or trend of the data points.
References = CompTIA Project+ Certification Study Guide8, CompTIA Project+ Certification Exam
Objectives9, Cause and Effect Diagrams for PMP1, Cause and Effect Analysis: Using Fishbone Diagram and
5 Whys2, How to Create a Cause and Effect Diagram3, How to Use Cause and Effect Analysis to Solve
Business Problems4, What is a Gantt Chart?5, What is a Pie Chart?6, What is a Scatter Plot?7
NEW QUESTION # 371
A developer recommends modifying an existing portion of code that is not part of the scope and is causing low performance on the current solution. Which of the following actions should the project manager most likely take?
Answer: B
Explanation:
The project manager should ask the developer to create a change request, which is a formal document that describes the proposed change, its benefits, costs, risks, and impacts on the project scope, schedule, budget, and quality. A change request is the first step in the change control process, which involves evaluating, approving, or rejecting changes to the project baselines. The project manager should not do nothing, because ignoring the recommendation could result in poor performance and customer dissatisfaction. The project manager should not ask the developer to implement the recommendation without following the change control process, because that could cause scope creep, which is the uncontrolled expansion of the project scope without proper authorization or adjustment of the project resources and objectives. The project manager should not communicate the change status before the change request is submitted and approved, because that could create confusion and false expectations among the project stakeholders. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 4: Project Integration Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 4: Project Integration Management2; What is a Change Request and How to Manage It3
NEW QUESTION # 372
While working with a contractor, the project manager identified a communication conflict. The contractor did not agree that there was an issue. Which of the following should the project manager and contractor review?
Answer: B
Explanation:
The project manager and contractor should review the vendor rules of engagement, which are the guidelines and expectations for the communication and interaction between the project team and the contractor. The vendor rules of engagement can help to prevent or resolve communication conflicts by clarifying the roles and responsibilities, the frequency and mode of communication, the escalation process, the feedback mechanism, and the performance evaluation criteria of the contractor. The vendor rules of engagement are usually part of the contract or the procurement management plan.
The vendor rules of engagement are different from the scope of work, which is the document that describes the work to be performed, the deliverables to be provided, and the acceptance criteria to be met by the contractor. The vendor rules of engagement are also different from the request for proposal, which is the document that solicits proposals from potential contractors by specifying the project requirements, evaluation criteria, and contract terms. The vendor rules of engagement are also different from the project schedule, which is the tool that displays the planned start and finish dates, durations, dependencies, and resources of the project activities and tasks. Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 12: Procurement Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 12: Procurement Management2; Vendor Rules of Engagement3
NEW QUESTION # 373
Given the following velocity chart:
Which of the following updates on the project status should the Scrum master provide to the senior
management team?
Answer: A
Explanation:
A velocity chart is a tool used in agile project management to track the progress and performance of a project
team over time. It shows the number of features or user stories completed in each iteration or sprint. The
planned timeline line represents the expected or ideal velocity, while the actual effort line shows the actual or
achieved velocity. By comparing the two lines, the Scrum master can identify any gaps, trends, or issues in the
project delivery.
Based on the image, the most likely update that the Scrum master can provide to the senior management team
is D. The project is trending ahead of schedule. This is because the actual effort line is above the planned
timeline line for most of the time, indicating that the project team is completing more features than expected in
each sprint. This means that the project is ahead of schedule and has a positive velocity variance.
NEW QUESTION # 374
......
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