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| Certification Vendor: | American Hospital Association Certification Center (AHA-CC) / ASHRM |
|---|---|
| Exam Name: | CPHRM Certification Examination |
| Exam Number: | CPHRM |
| Real Exam Qty: | 175 multiple-choice (150 scored + 25 unscored pretest) |
| Exam Format: | Multiple-choice, Computer-based testing |
| Exam Price: | $275–$400 USD (varies by membership status and region) |
| Exam Duration: | 180 minutes |
| Passing Score: | Scaled score 500 (scale 200–800) |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Recommended Training: | ASHRM CPHRM Exam Preparation Course AHA Certification Preparation Resources |
| Exam Registration: | AHA Certification Center CPHRM Registration PSI Online Exam Scheduling |
| Sample Questions: | ASHRM CPHRM Sample Questions |
| Exam Way: | Computer-based testing delivered at PSI testing centers or online proctored format (depending on region) |
| Pre Condition: | Recommended: at least 3 years of experience in healthcare risk management or related healthcare field |
| Official Syllabus URL: | https://www.aha.org/certification-center/cphrm |
弊社のCPHRM練習資料は、さまざまな学位の受験者に適しています。これらの受験者は、この分野の知識のレベルに関係ありません。これらのCPHRMトレーニング資料は当社にとって名誉あるものであり、お客様の目標達成を支援するための最大限の特権として扱っています。私たちの知る限り、CPHRM試験準備は何百万人もの受験者に夢を追いかけ、より効率的に学習するように動機付けました。 CPHRMの練習資料は、あなたを失望させません。
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質問 # 37
Aside from clinical risk exposures, which of the following should be evaluated as part of a risk assessment concerning telemedicine?
正解：D
解説：
According to Health Care Risk Management standards outlined by ASHRM and the American Hospital Association Certification Center, telemedicine risk assessment must extend beyond clinical quality of care to include operational risks. Operational considerations encompass technology infrastructure reliability, cybersecurity protections, credentialing and privileging of providers across state lines, licensing compliance, documentation workflows, data storage, and continuity planning for system outages.
Telemedicine platforms rely heavily on secure networks, interoperability with electronic health records, and protection of protected health information. Operational failures such as system downtime, inadequate bandwidth, or insufficient training can disrupt care delivery and increase liability exposure. Additionally, compliance with regulatory requirements regarding interstate practice and reimbursement policies falls within operational risk management.
Behavioral and public awareness considerations may influence patient engagement but are not primary risk assessment categories. Financial risks are relevant in enterprise risk management; however, the question specifically contrasts clinical risk exposures with other telemedicine-related risks, making operational risk the most directly applicable.
Health Care Operations objectives emphasize comprehensive evaluation of technological, regulatory, and workflow factors in emerging service models. Therefore, operational risks should be evaluated alongside clinical exposures when assessing telemedicine programs.
質問 # 38
What in particular is the process chain in a laboratory subject to?
正解：C
解説：
Laboratory testing is best understood as atotal testing process(from test ordering through specimen collection, analysis, and result reporting). Across this chain, error risk is heavily influenced byvariability- especially inpre-analytical steps(patient identification, tube labeling, specimen handling, transport conditions) andpost-analytical steps(timely reporting, critical value communication, interpretation). Risk management objectives emphasize controlling variation through standard work, barcoding, competency training, environmental controls, and quality indicators for each phase. Importantly, many lab failures arise outside the analyzer itself; focusing only on the analytical instrument misses major sources of harm. Reducing variability improves reliability, reduces redraws and diagnostic delay, and supports defensible performance in accreditation and event review. In short: the lab process chain is a high-volume, multi-step clinical production system-variation is inevitable, but unmanaged variation increases patient safety risk.
質問 # 39
Whenever possible, medication orders should be by:
正解：C
解説：
Ordering by cleardose(with units, route, frequency, and indication when needed) reduces ambiguity and prevents common medication errors such as wrong concentration, wrong formulation, or misunderstood shorthand. Risk management objectives emphasize "closed-loop" medication communication: standardized ordering, read-back for limited verbal orders, and minimizing abbreviations that cause confusion (sound-alike drug names, numeric mishearing like 15 vs 50). Patient safety frameworks consistently identify unclear orders as a high-frequency contributor to adverse drug events; therefore, explicit dosing is a core reliability practice.
When dose is specified precisely and entered via CPOE (preferred), organizations reduce transcription errors, improve pharmacy verification, and enable automated safety checks. Clear dosing also supports legal defensibility by documenting rational prescribing aligned with standards of care.
質問 # 40
A healthcare entity has a large fleet of vehicles driven by employees. What is the minimum required documentation the entity should obtain for each driver on an annual basis?
正解：A
解説：
According to Health Care Risk Management principles supported by ASHRM and the American Hospital Association Certification Center, organizations operating vehicle fleets must implement structured fleet risk management controls to reduce liability exposure. One of the most fundamental annual requirements is verification of each driver's driving record, typically obtained through a motor vehicle record MVR review.
An annual driving record review allows the organization to confirm that drivers maintain valid licensure, identify traffic violations, detect patterns of unsafe driving behavior, and assess risk exposure. This proactive screening supports loss prevention, reduces the likelihood of negligent entrustment claims, and ensures compliance with organizational driving policies.
Mileage logs are operational tools used for tracking usage and reimbursement but do not assess driver eligibility or risk. Driver training is important for safety programs but is not the minimum required documentation to confirm driver qualification status. Proof of insurance may be required when employees use personal vehicles for business purposes, but it does not replace the need to review the driver's official record.
Health Care Operations objectives emphasize credential verification, regulatory compliance, and proactive liability mitigation. Therefore, obtaining and reviewing each driver's driving record annually is the minimum required documentation.
質問 # 41
Which of the following is an essential component of a risk management policy and procedure manual?
正解：D
解説：
According to Health Care Risk Management standards outlined by ASHRM and the American Hospital Association Certification Center, a risk management policy and procedure manual should clearly define the structure, authority, and operational framework of the risk management program. An organizational chart is an essential component because it identifies reporting relationships, lines of authority, and accountability within the department and in relation to executive leadership and governing bodies.
A clearly documented organizational structure supports regulatory compliance, facilitates communication, and ensures that responsibilities for event reporting, claims management, patient safety initiatives, and regulatory oversight are properly assigned. It also demonstrates governance alignment and helps accrediting bodies evaluate program effectiveness.
Medical staff bylaws are separate governance documents that outline credentialing, peer review, and clinical governance standards. Actuarial reports are financial analyses used in risk financing decisions but are not part of a policy and procedure manual. Loss run reports summarize historical claims activity and support financial review but do not define program structure.
Health Care Operations objectives emphasize formal documentation of authority, processes, and accountability within the risk management framework. Therefore, inclusion of the department organizational chart is an essential element of a comprehensive risk management policy and procedure manual.
質問 # 42
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